Midas

Midas ico

(817 reviews)

Auto Repair StationsOhioCuyahoga CountyBrook ParkSnow Road

Cuyahoga County . Ohio

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Midas Introduce

For decades, Midas has been a household name in the automotive service industry, widely recognized not just as an "auto parts store" in the sense of selling parts over the counter, but predominantly as a comprehensive Auto Repair Station. Midas locations are full-service centers that provide a vast array of vehicle maintenance and repair services, from routine oil changes to complex engine diagnostics. Their long-standing presence and iconic "Trust the Midas Touch" slogan reflect a brand built on reliability and customer confidence. This introduction will provide a detailed overview of what local users can expect from a Midas service center, including their typical environment, the extensive services offered, the distinguishing features that set them apart, and common promotional activities, all based on publicly available information.

Environment at Midas

When you visit a Midas service center, you can generally expect an environment that balances professionalism with a welcoming, customer-friendly atmosphere. The reception area is typically clean, well-lit, and designed for customer comfort, often equipped with amenities like seating, Wi-Fi, and sometimes complimentary beverages. Midas has made a concerted effort to combat the perception of "bad service" in the auto care industry, focusing on creating a transparent and pressure-free environment. This commitment extends to their internal practices, with new training programs designed to teach employees how to partner with customers, providing straightforward information without intimidation or aggressive upselling tactics. You can expect service advisors to clearly explain diagnostic findings, necessary repairs, and prioritize what needs immediate attention versus what can wait. In the service bays, you'll find trained technicians working in an organized and professional setting, equipped with modern tools and diagnostic equipment. Midas also emphasizes a "Closer Look Vehicle Check™," which often includes a digital report sent directly to your phone with pictures and videos, along with explanations and advice on your vehicle's condition. This focus on transparency and education contributes to a more informed and comfortable customer experience.

Comprehensive Services and Goods for Sale

As a leading Auto Repair Station, Midas offers an extensive range of services and, in some cases, parts for sale, designed to meet nearly all of a vehicle owner's needs. While they might sell certain parts directly, their primary function is to provide installation and repair services. Their comprehensive offerings include:

  • Oil Changes: A fundamental service, Midas provides various oil change options, including conventional, synthetic blend, and full synthetic, tailored to your vehicle's manufacturer recommendations. They also offer a Midas Touch® Maintenance Package that includes an oil and filter change, a Closer Look Vehicle Check™, and a four-wheel tire rotation.
  • Brakes & Brake Repair: Midas is highly recognized for its brake services, covering everything from inspections and pad/shoe replacement to addressing issues with hydraulic fluid, master cylinders, and anti-lock brake systems. They offer a limited lifetime guarantee on most brake pads and shoes.
  • Tire Services: This includes new tire sales from leading brands (e.g., Michelin, Goodyear, Bridgestone, Cooper, Pirelli, Sumitomo), tire installation, balancing, rotation, flat repair, and wheel alignment services. They also cater to Electric Vehicle (EV) tire needs.
  • Exhaust System Services: Historically a cornerstone of their business, Midas continues to offer comprehensive muffler and exhaust system repairs, ensuring proper noise reduction and emission control.
  • Engine Diagnostics and Repair: Using advanced diagnostic equipment, Midas technicians can identify and resolve issues indicated by an illuminated "Check Engine" light, addressing problems related to engine performance, sensors, and other components.
  • Steering & Suspension: Services for shocks, struts, ball joints, and power steering systems, along with precision wheel alignments, to ensure smooth handling and a comfortable, safe ride.
  • Car A/C & Heating Repair: Diagnosis and repair of vehicle climate control systems, including refrigerant recharges and component replacements to maintain comfortable interior temperatures.
  • Belts & Hoses: Inspection and replacement of accessory drive belts, timing belts, and coolant hoses to prevent roadside breakdowns and costly repairs.
  • Car Batteries, Starting & Charging: Testing and replacement of car batteries from leading brands, as well as diagnosis and repair of issues with starters and alternators.
  • Routine Auto Maintenance: Beyond specific repairs, Midas provides scheduled maintenance services (e.g., 30/60/90K mile services) as recommended by vehicle manufacturers to prolong lifespan and ensure reliability. This often includes their multi-point Closer Look Vehicle Check™.
  • Lights, Wipers & Accessories: Inspection and replacement of windshield wiper blades, headlights, turn signals, brake lights, and refilling windshield washer fluid for improved visibility.
  • Servicing All Makes and Models: Midas locations are equipped to service a wide range of vehicles, including domestic and import cars, trucks, and SUVs, both old and new.

This extensive service list positions Midas as a versatile solution for general automotive care.

Distinguishing Features of Midas

Several key features contribute to Midas's enduring appeal and strong reputation in the automotive service industry. One of their most iconic and significant features is the Midas Lifetime Guarantee™. This guarantee applies to most brake pads, shoes, and mufflers, providing customers with peace of mind that these parts will be replaced free of charge for as long as they own their car, under specific terms. This commitment to durability and customer satisfaction is a major draw. Another strong feature is their team of ASE-certified technicians. This certification indicates that technicians have met rigorous industry standards for automotive knowledge and skills, assuring customers of competent and professional service. Midas actively promotes a transparent, pressure-free environment as part of its "Don't Put Up With B.S." campaign, aiming to eliminate intimidation and unnecessary upselling. The Midas Closer Look Vehicle Check™ is a key component of this transparency, providing digital reports with photos and videos to help customers understand their vehicle's condition. Their nationwide network of locations provides convenience and accessibility for travelers and local drivers alike. Furthermore, Midas often highlights its community involvement, with franchisees and teams participating in local initiatives beyond car repair. The brand's long history and established reputation (since 1956) foster a sense of trust and reliability, making it a go-to choice for many. They also offer a Tire Care Promise™ for tires purchased and installed at Midas, which includes free flat repair or replacement for the life of the tire (down to 3/32nd remaining tread) and free tire rotations and re-balances every 5,000 miles.

Promotional Information

As a national franchise, Midas frequently offers a variety of promotions, coupons, and discounts to attract and retain customers. These can vary by location and time, but common promotional themes often include:

  • Oil Change Specials: Regularly advertised competitive prices for oil changes, often including a complimentary multi-point inspection. You can find offers like "$20 Off Full Synthetic Oil Change."
  • Brake Service Discounts: Significant savings on brake repairs, such as "Up to $100 Off Brake Service" or "$50 Off per Axle" on new brake pads or shoes, often with their lifetime guarantee.
  • Tire Promotions and Rebates: Deals on new tire purchases, which can include discounts, free rotations and balancing, or mail-in rebates from tire manufacturers (e.g., "$60 back with Michelin," "$100 back with Cooper Tires"). Some specific deals might include "$20 Off Wheel Alignment with the Purchase of 4 Select Tires."
  • Seasonal Maintenance Packages: Bundled services designed to prepare vehicles for specific seasons, such as winter or summer checks, often at a reduced price.
  • General Service Discounts: Tiered savings like "$10 Off $100, $25 Off $250, $50 Off $500" on various services, excluding certain items.
  • Free Inspections: Midas often offers complimentary services such as a "Free Brake Check," "Free Alignment Check," or a "Free Midas Touch Courtesy Check" with any maintenance or repair service.
  • Credit Card Offers: Special financing options or rebates when using the Midas Credit Card (e.g., "$100 Back on Services $500+").
  • Online Coupons and Email Sign-Up: Midas's website is a primary source for digital coupons, and signing up for their newsletter often provides access to exclusive discounts.
  • Diagnostic Specials: Offers like "$20 off Check Engine Light On? Up to 1/2 hour of diagnostic services."

Customers are highly encouraged to visit the official Midas website (Midas.com) and use their store locator to find the most current and localized promotions available at their nearest Midas service center. These promotions are frequently updated and can provide substantial savings on essential vehicle maintenance and repairs.

In conclusion, Midas operates as a prominent and trusted Auto Repair Station, providing a full spectrum of automotive maintenance and repair services rather than just being an auto parts store. They prioritize a transparent and customer-focused environment, ensuring clarity and comfort throughout the service process. Their comprehensive service offerings, combined with distinguishing features like the Midas Lifetime Guarantee™ and ASE-certified technicians, underscore their commitment to quality and reliability. By regularly offering various promotions and discounts, Midas aims to provide both value and peace of mind, making them a dependable choice for local vehicle owners seeking expert automotive care.

Midas Photos

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Midas Location

Midas Customer Reviews

I had the best experience at Midas for a tire repair—hands down the most helpful and professional team I’ve ever dealt with. From the moment I walked in, they took care of everything quickly and with a great attitude. The service was not only fast but super friendly, and they made sure I understood everything that was going on. I’ve been to a few tire shops before, but nothing compares to how smooth and stress-free this visit was. Highly recommend!

Apr 22, 2025 · Chloe Snyder

I recently took my car in for an oil change, and I couldn't be more pleased with the experience. From the moment I arrived, the staff was friendly and welcoming. They quickly assessed my vehicle and explained the different oil options, ensuring I understood the benefits of each. The service was completed in a timely manner, and I appreciated the transparency throughout the process. They even performed a complimentary multi-point inspection, which gave me peace of mind about my vehicle's overall condition. Overall, I highly recommend this place for anyone in need of an oil change. I’ll definitely be returning for my next service!

Mar 04, 2025 · Blake Parhamovich

Very professional and friendly service! I came in for an inspection and they helped me quickly and clearly explained everything. The staff is polite, honest, and respectful. I truly appreciate how they treated me — no pressure, just real support. I highly recommend this Midas location!

Apr 25, 2025 · Богдан Тимків

Ive been getting my oil changes at the dealership for years and finally switched over to Midas from a coupon I received in the mail. They have been very responsive, quick and thorough and always provide recommendations in a way that don't make you feel pressured to purchase immediately (One thing I can't stand about the dealership) Their service is top tier! I am also in the realm of needing tires and Nick was super helpful sharing with me all the information I needed! Definitely recommend Midas Brook Park location!

May 06, 2025 · Christina Kozel

BEST EXPERIENCE FOR OIL CHANGE EVER! When I called to schedule my appointment I told them I needed to get in and out on my lunch break. Nick and his staff made me a priority and made sure I got in and out in less than 40 minutes. I will only go to that location from now on!

May 13, 2025 · Cj Smith