Midas

Welcome to the local information page for Midas, an auto service provider located at 2010 Ingersoll Ave, Des Moines, IA 50312, USA. Situated within the platform category of Auto Repair Stations, Midas serves the automotive needs of the local Des Moines community, potentially offering a combination of repair services and the sale of auto parts. You can reach them by phone at (515) 661-5614 or via mobile at +1 515-661-5614.

While Midas is a well-known brand often associated with comprehensive auto repair services, its presence in the Auto Repair Stations category also suggests the potential availability of automotive goods or parts. This means that local users might find Midas to be a convenient location not only for vehicle maintenance and repairs but also for sourcing specific auto parts they may need for their own DIY projects or replacements.

Based on the recent customer reviews, the environment at this particular Midas location in Des Moines appears to be exceptionally customer-focused. One reviewer specifically highlighted the "incredibly kind and understanding" representative who went above and beyond to assist with an affordable oil change, even demonstrating compassion towards the customer's financial situation. This suggests a welcoming and empathetic environment where customer needs are prioritized. The fact that the customer felt comfortable sharing their financial concerns and received a helpful response indicates a level of trust and care that can be rare in the auto service industry. The updated review further reinforces this positive environment, stating consistently "friendly and prompt service" across multiple visits.

The services explicitly mentioned in the reviews include oil changes and general car maintenance checks. The first reviewer detailed receiving an "immediate and efficient service" for an oil change, which was completed at a surprisingly affordable price. Furthermore, the Midas team took the initiative to conduct a thorough check of the vehicle and inform the customer about any other potential maintenance needs. This proactive approach to vehicle care can help local users stay ahead of potential issues and ensure the longevity and safety of their cars. The repeated positive experiences shared in the updated review suggest a consistent standard of service for various automotive needs.

Several key features emerge from the customer feedback regarding this Midas location. The most prominent is their exceptional customer service, characterized by kindness, understanding, and a willingness to help customers find affordable solutions. This level of compassion and personalized attention can significantly enhance the overall customer experience and build long-term trust. The efficiency and promptness of the service are also highlighted, indicating that Midas values the customer's time and aims to complete work in a timely manner. The thoroughness of their vehicle checks adds another layer of value, as it helps customers identify and address potential maintenance issues proactively.

While specific promotional information is not detailed in the provided reviews, the act of offering an unexpectedly low price for the oil change, especially in light of the customer's financial constraints, could be seen as a form of immediate, personalized promotion. This suggests a degree of flexibility and a commitment to working with customers' individual circumstances. Local users might benefit from inquiring about any ongoing promotions, discounts for first-time customers, or seasonal service specials that Midas may be offering. Given the positive feedback on pricing, it's worth exploring their rates for various services and parts compared to other auto repair and parts providers in the area.

The updated review, mentioning "friendly and prompt service each time" over multiple visits, speaks volumes about the consistency and reliability that local users can expect from this Midas location. Building a relationship with a trusted auto service provider is crucial for vehicle owners, and this repeated positive feedback suggests that Midas in Des Moines has successfully fostered such relationships within the community.

Considering the platform category of Auto Repair Stations, it is likely that Midas also offers a range of auto parts for sale, in addition to their repair services. While the reviews primarily focus on the service aspect, a full-service auto repair shop often stocks common replacement parts such as filters, belts, hoses, batteries, and potentially even tires. Local users seeking these parts for their own vehicle maintenance or repairs might find Midas to be a convenient source, especially given their reputation for customer service and reliability. It would be beneficial for potential customers to inquire about the availability and pricing of specific auto parts they may need.

In conclusion, Midas at 2010 Ingersoll Ave in Des Moines appears to be a highly customer-centric auto service provider that not only offers efficient and thorough vehicle maintenance, such as oil changes, but also fosters a welcoming and understanding environment. Their exceptional customer service, coupled with potentially offering auto parts, positions them as a valuable resource within the local Auto Repair Stations category. Local users seeking reliable auto service and potentially auto parts, with the added assurance of friendly and compassionate customer care, are encouraged to consider Midas based on the consistently positive feedback from their customers.