Mickey Shorr

These guys know their stuff! I had a processor, amp and speakers installed in my car and the guys did an incredible install, I mean they knocked it out of the park with their professionalism, courtesy and degree of service. Music is my medicine and I'm feeling good right now! I highly recommend Mickey Shorr for any of your audio needs. They will have you back on the road and singing in no time. Ron Fick, Grand Rapids MI

May 17, 2025 · Ron Fick

Working with Dan and Nate was an amazing experience!!! They provided great customer service and carry a wide selection. They asked questions to make sure they understood our situation & goals. They were friendly, knowledgeable, and answered all our questions. Walked out of there very confident with our purchase of a stereo & set of 4 speakers. We will be back for an amp & sub. HIGHLY RECOMMENDED!!!

Mar 01, 2025 · Sarah Avink

Do not get your installation done here with a nice vehicle. I really wasn’t going to post this but I just kept finding more and more damage and want people to be aware of the work they do they did this to a 2025 car. They absolutely are terrible installers and caused thousands of dollars worth of interior damage to my car if they would have used the correct trim removal tools most of the damage wouldn’t have happened

Dec 04, 2024 · Troy Ritsema

Overall a very bitersweet experience, but you have to keep their salesman on top of what you really want. Overall 1/5 experience: they’re gunna fall short and then charge extra if you want the job right. I came in the other day with the intention of getting a couple key fobs and a starter system, and perhaps a touchscreen stereo to bring my car up to modern times. The salesman, while building a quote for solely the car starter and fobs, asked if I wished to maintain steering wheel controls, to which I said yes. He then continues to build the quote and comes in sub $400. A good price in my opinion, but higher than expected and put the screen in jeopardy of purchase, given the extremely misleading “free install” in the unit listing on their website. First sign of dicey business practices, I should have known better. I came in late Thursday (yesterday) and got it set up for work first thing Friday morning. I arrive Friday morning right at opening and hand him the key, and request he build me the quote to add in a touchscreen radio, if the price is right I’ll still do it. He quotes me $510 install on a $380 unit, seems fair to me, yet again, but puts me $100 over budget, I tell him I’ll have to call back shortly with my decision. I decide to go for it even though it’s over budget, if i had known it would be another $100, I’d have declined it and just purchased the car starter system. When I arrive and see it, everything looks great, and the touchscreen, fobs, and starter work great- they are experienced and get the job done, credit where credit is due. However, I lost the entirety of my steering wheel controls, including cruise control. Now he says he forgot to add it to the starter quote (which is what he was building when he asked whether or not I wanted to keep them) and that I “just don’t want to pay for the steering wheel controls” when I just dropped $860 on them for a half days work. The fact he effectively called me a liar and thief is the real reason I’m writing this review: he built a quote for a service and product, failed to provide himself with what he needed to live up to that expectation, and now wants me to foot the bill when I wouldn’t have bought it that far out of my budget in the first place. It costs $110 to have it installed, and his manager said they could reduce it to $70 as a gesture, to which I declined- if they’re unwilling to honor their word I won’t give them anymore money and suggest you take a moment to consider working with them at all. They know how to install the product, but their marketing and sales leaves a lot to be desired, and as long as they owe me the service of reinstalling my steering wheel controls, I have to say avoid this place or at the very least, take your own notes on the quote expectations so the sales manager can remember what he’s providing you. They really don’t care to own up to their mistakes after the job is done, and ABC Wearhouse corporate doesn’t want anything to do to help with it either.

Feb 28, 2025 · Peter Vogl

This is hands down the worst experience I’ve ever had with a business! I’ll try to summarize. This was purchased as a gift for me, and was told that everything for installation, including the installation itself, was included in the price. That was a LIE. I set an appointment for 9am, and they double booked me, telling me I would have to wait two hours before they could even start (his excuse was that a lot of people don't show for their appts or leave them). This is an issue for me because I’m a paraplegic, and my wheelchair and appointments are a BIG deal, not anyone else's problem but I'm explaining my frustration. I didn’t have time to wait, so I asked if I could return it. The guy said no, because I would need to show the physical card my wife bought it on. My wife goes to return the item in person, and they completely ignore her when she walks into the showroom! She’s asking to return the starter, and they didn’t ask for any card or info like they claimed they needed from me. He lied to me to make it harder for me to return it. When my wife called them out on this double standard, they just laughed at her. I’ve never experienced worse service.

Feb 11, 2025 · Lilly Nyenhuis