Metro Factory Services

Welcome to Metro Factory Services, your local auto parts store situated at 158 W Clinton St, Dover, NJ 07801, USA. As a provider within the Auto Repair Stations category, Metro Factory Services aims to supply the necessary components and materials that enable both professional mechanics and individual vehicle owners to maintain, repair, and upgrade their automobiles. While our primary function is the sale of auto parts, it's important to address all available information to provide a comprehensive and objective introduction for our local users.

Based on the limited information available online, specifically customer reviews, it appears that Metro Factory Services has also been involved in appliance repair services, particularly for brands like Samsung. However, the provided reviews highlight significant negative experiences related to these appliance repairs. One customer detailed a protracted and unresolved issue with a Samsung refrigerator, spanning five visits and multiple part replacements over nearly five months, ultimately without fixing the problem. This customer expressed frustration over the repeated service calls, the time taken off work, and the perceived inefficiency of the repair attempts. Other reviews echoed sentiments of "HORRIBLE SERVICE" and "worst customer service ever!!!!".

It is crucial for local users seeking auto parts to consider this feedback, although it pertains specifically to appliance repair services. The quality of customer service and the efficiency of operations in one area of a business can sometimes reflect on other aspects. However, it is also important to differentiate between the services offered. As an auto parts store, Metro Factory Services likely focuses on sourcing and selling a wide variety of components needed for vehicle maintenance and repair. The environment of the store would typically involve organized shelves and counters displaying these parts, potentially with knowledgeable staff available to assist customers in finding the correct items for their specific vehicle makes and models.

While direct information regarding the specific environment and features of the auto parts store is not available in the provided data, a typical auto parts store offers several key features. These often include:

• Extensive Inventory: Stocking a broad range of parts, from common maintenance items like filters, belts, and hoses to more specialized components such as engine parts, brake systems, and electrical components.
• Parts Sourcing: The ability to order parts that may not be immediately in stock, often with efficient delivery times.
• Knowledgeable Staff: Employees with automotive knowledge who can help customers identify the correct parts for their vehicles and offer advice on installation or compatibility.
• Tools and Accessories: Supplying various tools, fluids, and accessories needed for automotive maintenance and repair.
• Cross-Referencing: Systems in place to cross-reference parts based on vehicle make, model, and year to ensure accurate selection.
• Potential for Online Ordering: Many auto parts stores offer online catalogs and ordering options for added convenience.

Given the lack of positive information and the presence of strongly negative reviews concerning appliance repair, local users may want to exercise caution and potentially seek additional information or consider alternative auto parts suppliers in the Dover, NJ area. While the negative feedback doesn't directly address the auto parts aspect of the business, it raises concerns about overall customer service and operational efficiency.

At this time, there is no promotional information available for Metro Factory Services. Auto parts stores often run promotions such as discounts on specific parts, seasonal sales (e.g., for winter or summer car care), or special offers for bulk purchases or for specific customer groups (like professional mechanics). To obtain information on any current promotions, it would be necessary to contact Metro Factory Services directly at the provided phone numbers: (973) 328-2040 or +1 973-328-2040, or visit their location at 158 W Clinton St, Dover, NJ 07801, USA.

In conclusion, Metro Factory Services in Dover, NJ, is listed under the Auto Repair Stations category, suggesting it functions as an auto parts store providing goods for vehicle maintenance and repair. However, available online reviews indicate significant issues with their appliance repair services, characterized by prolonged, unresolved problems and poor customer service. While this feedback is specific to appliance repairs, local users seeking auto parts from Metro Factory Services may want to consider these experiences and potentially seek further information or explore other options to ensure they receive the parts and service they require. Direct contact with Metro Factory Services is recommended to inquire about their auto parts inventory, services, and any current promotions.