Metal Dragon - Harley Specialist / E-Bikes

Metal Dragon - Harley Specialist / E-Bikes ico

(32 reviews)

Auto Repair StationsCaliforniaAlameda CountyHaywardMeekland Avenue

Alameda County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 510-885-9471
  • www.metaldragonhd.com
  • 22336 Meekland Ave a, Hayward, CA 94541, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Metal Dragon - Harley Specialist / E-Bikes Introduce

Metal Dragon - Harley Specialist / E-Bikes, conveniently located at 22336 Meekland Ave a, Hayward, CA 94541, USA, is a unique and highly specialized "Auto Repair Station" that caters specifically to two-wheeler enthusiasts. Unlike typical auto repair shops focusing on cars, Metal Dragon carves out its niche by providing expert services for both Harley Davidson motorcycles and E-bikes. Contact is readily available via phone at (510) 885-9471 or mobile at +1 510-885-9471.

The environment at Metal Dragon, while not extensively detailed in the provided snippets, can be inferred from the consistently positive customer reviews. The recurring praise for "Jim" as a "cool dude," "the best in the business," and a "very fair and honest man" speaks volumes about the shop's atmosphere. This suggests a personable, approachable, and trustworthy environment where customers feel comfortable and confident in the expertise and integrity of the service provider. For riders, a sense of rapport with their mechanic is paramount, and Jim's reputation clearly fosters this. The focus on quality work further reinforces an environment that prioritizes precision and customer satisfaction.

As an "Auto Repair Station" with a distinct specialization, Metal Dragon offers tailored services for its primary clientele: Harley Davidson owners and E-bike riders. Based on the customer reviews and their specific designation, their services include, but are not limited to:

  • Harley Davidson Specialist Services: The name itself, "Harley Specialist," indicates a deep expertise in these iconic motorcycles. This would encompass a wide range of services specific to Harley Davidson bikes, including routine maintenance, diagnostics, engine work, customization, and general repairs. Given the brand's unique engineering, having a dedicated specialist like Jim is a significant advantage for Harley owners.
  • E-Bike Services: The "E-Bikes" part of their name signifies their proficiency in servicing electric bicycles. This would involve battery diagnostics, motor repairs, electrical system troubleshooting, and general maintenance specific to electric bikes, which require a different skillset than traditional bicycles or motorcycles.
  • Brake and Rotor Replacement: One customer explicitly mentioned having their "brakes and, rotors replaced by Metal Dragon." This indicates their capability to perform critical safety-related repairs on two-wheelers, ensuring proper braking performance.
  • General Repair and Maintenance: The overarching theme of "good work" and customers returning for "more services" suggests that they handle a variety of repair and maintenance tasks beyond just brakes, likely including tire services, fluid changes, and addressing other operational issues relevant to both Harley Davidsons and E-bikes.
Their commitment to quality and fairness, as praised by customers, extends to all services provided.

The features that make Metal Dragon stand out within the "Auto Repair Stations" category are strongly tied to its personnel and their ethical approach to business:

  • Jim's Expertise and Honesty: Jim is clearly the central figure, lauded for being "the best in the business" and "very fair and honest." This level of trust and personal recommendation is an incredibly powerful feature for any repair shop. Customers know they can expect transparent dealings and competent work.
  • Specialized Knowledge: The dual specialization in Harley Davidson motorcycles and E-bikes is a unique and valuable feature. This allows them to provide in-depth, focused expertise that a general auto repair shop might lack when it comes to these specific two-wheeled vehicles.
  • Quality of Work: Repeated affirmations of "great company good work" and "the best in the business" underscore their commitment to high-quality repairs. This is crucial for both the performance and safety of motorcycles and e-bikes.
  • Customer Loyalty: The stated intention of a customer to "be back for more services" highlights a strong sense of customer loyalty, which is built on consistent positive experiences and trust.
  • Fairness in Pricing: While specific pricing information isn't provided, the comment "Very fair" suggests that customers perceive their charges to be reasonable for the quality of service received, an important factor for repeat business.

In terms of promotional information, the most effective promotion for Metal Dragon comes directly from the highly positive and enthusiastic customer reviews. The testimonials act as powerful word-of-mouth recommendations, highlighting key aspects such as "good work," "honest," and the exceptional character of "Jim." The phrase "Jim is the best in the business" is a strong endorsement that would attract potential customers seeking top-tier service. The promise of an honest and fair experience, combined with high-quality work, forms the core of their promotional appeal. For local users in Hayward, CA, especially those owning Harley Davidson motorcycles or E-bikes, these reviews signal that Metal Dragon is a trustworthy and highly competent option for their repair and maintenance needs. The distinct specialization also serves as a form of promotion, clearly communicating their targeted expertise to the right audience. They are positioned as the go-to experts for these specific types of two-wheelers, offering peace of mind through reliable and ethical service.

In conclusion, Metal Dragon - Harley Specialist / E-Bikes at 22336 Meekland Ave a, Hayward, CA, is a highly specialized and customer-centric "Auto Repair Station" dedicated to the unique needs of Harley Davidson motorcycles and E-bikes. Led by the highly praised "Jim," the shop is characterized by its commitment to honest dealings, fair pricing, and delivering consistently high-quality work. The environment is one of trust and professionalism, fostering strong customer relationships. For two-wheeler enthusiasts in the Hayward area seeking expert repair and maintenance, particularly for their Harley Davidsons or electric bikes, Metal Dragon stands out as a reliable and highly recommended choice, built on a foundation of integrity and specialized skill.

Metal Dragon - Harley Specialist / E-Bikes Photos

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Metal Dragon - Harley Specialist / E-Bikes Location

Metal Dragon - Harley Specialist / E-Bikes Customer Reviews

This is a great company good work and honest Jim is a cool dude I will be back for more services

Jul 13, 2021 · Osby Parker

Just had my brakes and, rotors replaced by Metal Dragon. Jim is the best in the business. Very fair and, honest man.

Dec 02, 2021 · Marcus Swinford

I needed help with some electronics/electrical stuff for my Harley. Found Jim via Google and I am happy I availed their services. Both Jim and his better half are wonderful person. I didn't get a feel that they do it for a living, they are passionate about their work. He was candid about charges, told me upfront that problem may not be solved and I will be charged for his time. I was perfectly okay with it. He has a never-say-die attitude and as I wished, he solved the issue. I don't want to get technical but he did go an extra mile to find and fix the issue. I was so happy that when he asked Mrs. Jim (Sorry don't remember the name) to charge me for half an hr, I offered to be charged for an hr to show my gratitude but she humbly declined and said, " we will charge you based on our time but would love to see you come in again for anything related to Harley". They won a customer forever!! If I need anything w.r.t. Harley I will look no further. He also told me that I hooked up the engine guard wrong :-), I thanked and told I have to fix this properly and I am missing one Torx bolt for the guard, will get it from Harley and fix the mistake once I have it. He gave me the bolt for no charges. (Thanks again). It was a pleasant experience knowing you guys and availing the service. May Almighty bestow his goodness and kindness on you. Stay safe.

Nov 14, 2022 · Kunwar Prashant Singh

I have been taking my bike to Jim for years for everything from basic service to an engine rebuild. Jim does excellent work and is very meticulous. Although he is renown for his custom builds, it's his spot on service and good that keeps many of us coming back.

Jun 15, 2018 · Mark Paz

Jim is one of the most honest business men that I've ever met. He tells you what you need for your bike and doesn't sell you a line of BS.

Jul 19, 2020 · David Friedel