Masons Collision
Auto Repair StationsNew MexicoBernalillo CountyAlbuquerqueVineyardEdith Boulevard Northeast
Bernalillo County . New Mexico
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- +1 505-507-7879
- masonscollision.com
- 6446 Edith Blvd NE, Albuquerque, NM 87107, USA
Operating Hours
Masons Collision Introduce
Masons Collision stands as a distinguished "Auto Repair Station" with a specialized focus on auto body and collision repair. Unlike general mechanics that handle engine or transmission issues, Masons Collision primarily addresses the aftermath of vehicle accidents, restoring cars to their pre-accident condition. Their expertise lies in repairing structural damage, cosmetic flaws, and ensuring the safety and integrity of vehicles that have been involved in collisions. This specialization positions them as a critical service provider for anyone experiencing vehicle damage due to an accident, from minor dents and scratches to major structural impairments.
The environment at Masons Collision is meticulously designed to facilitate high-quality auto body repair. You'll typically find a modern, well-organized facility equipped with advanced technology. This includes dedicated repair bays, often with specialized lifts and alignment racks for precise frame and unibody straightening. A key feature of their environment is the presence of state-of-the-art paint booths, which are crucial for achieving a flawless finish. These "down-draft cure heat paint booths" are designed to draw air, overspray, and contaminants away from the vehicle, significantly reducing dust and ensuring a higher quality, durable paint job. The use of heat in these booths also accelerates the curing process, leading to a stronger bond and reducing traditional waiting times. Furthermore, the facility often houses advanced computerized color matching systems, which are indispensable for seamlessly blending new paint with the original factory finish. This technology ensures that not only the pigment but also the flake content, film thickness, and other variables match perfectly. The overall impression is one of professionalism, precision, and a commitment to utilizing the best tools available for complex bodywork.
Masons Collision offers a comprehensive suite of services under the umbrella of collision repair. Their core offerings include **collision repair**, addressing all types of damage resulting from accidents, from minor fender benders to extensive structural damage. **Painting services** are a cornerstone of their work, utilizing advanced techniques and computerized color matching to restore the vehicle's aesthetic appeal. This often involves full vehicle repainting or precise spot repairs. **Frame and unibody repair** is another critical service, as these components are vital for a vehicle's structural integrity and safety after a collision. Masons Collision employs specialized equipment and trained technicians to ensure these elements are accurately restored. **Bumper repair and replacement** are frequently requested services, as bumpers are often the first point of impact in many accidents. Beyond these, they also handle **dent removal**, which can range from conventional dent repair requiring painting to **paintless dent removal (PDR)** for minor dings that haven't damaged the paintwork. **Auto glass replacement** for windshields, side windows, and rear windows is also a common offering, often necessary after a collision. While primarily focused on bodywork, some collision centers like Masons Collision may also provide related **mechanical services** that are directly impacted by collision damage, such as wheel alignments or suspension checks, to ensure the vehicle drives safely and correctly after repairs. Their comprehensive approach aims to return the vehicle to its pre-accident condition both aesthetically and functionally.
Several features distinguish Masons Collision as a preferred auto repair station for collision work. First and foremost is their emphasis on **quality and craftsmanship**. They often highlight their use of "state-of-the-art equipment" and hiring "highest qualified collision repair technicians" to deliver superior results. This commitment to quality extends to their "computerized color matching system" and advanced "down-draft paint booths," ensuring a factory-like finish. Another key feature is their strong relationships with **insurance companies**. Many collision centers, including Masons Collision, often operate as "direct repair providers" for numerous insurance companies, streamlining the claims process for customers. This means they can directly coordinate with your insurer, handle estimates, and manage the repair approval process, significantly reducing hassle and paperwork for the vehicle owner. Their reputation for **stellar customer service** is frequently emphasized, with a focus on clear communication and transparency throughout the repair process. Customers often report being kept informed of their vehicle's status and receiving professional, empathetic assistance during what can be a stressful time. The focus on earning and maintaining an "impeccable reputation" is a driving force behind their operations, striving to deliver a customer experience that sets them apart in the industry. Furthermore, many collision repair facilities, including Masons Collision, back their work with **warranties** on repairs, offering peace of mind to their customers.
When it comes to promotional information, Masons Collision, like many established auto repair stations, might utilize various strategies to reach local users. While specific, ongoing promotions are best found directly on their website or by contacting the facility, common promotional tactics in the collision repair industry include: **Free estimates** are a standard offering, allowing customers to understand the scope and cost of repairs without obligation. This is a crucial first step for anyone involved in an accident. Some shops might offer **deductible assistance** or waiving a portion of the deductible, especially for larger repair jobs, which can be a significant incentive for customers. Periodic **seasonal specials** might be available, such as discounts on rust repair or specific bodywork services during certain times of the year. Partnerships with **local towing services** might lead to arrangements where towing costs are reduced or absorbed if the repair work is done at their facility. While not always advertised as "promotions," many collision centers emphasize their role in **navigating insurance claims**, positioning this as a key benefit to the customer, saving them time and stress. Look for mentions of "direct repair programs" or "insurance claim assistance" as these are valuable advantages. Customer testimonials and positive online reviews also serve as a form of promotion, building trust and showcasing the quality of their work through the experiences of others. Checking their official website or social media channels would be the most reliable way for local users to discover any current or upcoming promotional offers from Masons Collision.
Masons Collision Location
Masons Collision Customer Reviews
After only going to the dealer for such things, I brought my Tacoma here, following my losing battle with a fence. It was well worth it. Richard & his crew did awesome work, with great attention to detail! Thank you guys!
Dec 06, 2024 · C Garcia
Mason's Collision did a superb job with my vehicle. They were on time with their estimate, they matched the specialized color to the T, and detailed my car. Looked like nothing ever happened. Definitely recommend them on their quality and service.
Apr 03, 2021 · Sara Green
They are amazing. I had a small fenderbender that was not my fault and they worked really well with the insurance. The work they did was amazing, they are very professional and kind, even helped find a few other problems my car had. If I ever have problems in the future I'll definitely be going back!
Oct 02, 2024 · Maggie O.
I am so happy with my car now. It feels brand new to me again. Richard was very professional and the repair they did was exceptional. I highly recommend them.
Sep 25, 2024 · Martha Holder
Great place to get your vehicle repaired. As a bonus there are lots of fun stuff in their lobby for kids (or adults) to look at. Good vibe, and the owner is honest.
Jun 23, 2023 · Michelle Astor
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