Magic Auto Body

Auto Repair StationsOhioCuyahoga CountyClevelandKinsmanEast 93rd Street
Cuyahoga County . Ohio
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- +1 216-791-6901
- 2709 E 93rd St, Cleveland, OH 44104, USA
Operating Hours
Business hours are not available at the momentMagic Auto Body Introduce
Operating within the essential "Auto Repair Stations" platform category, Magic Auto Body stands as a dedicated specialist in collision repair and auto body work. Unlike general mechanical repair shops, Magic Auto Body focuses specifically on restoring vehicles to their pre-accident condition after collisions, addressing cosmetic damage, structural integrity, and paint finishes. This specialization allows them to develop deep expertise in the intricacies of body repair, making them a crucial service provider for vehicle owners experiencing accident-related damage. With a strong emphasis on quality workmanship and customer satisfaction, Magic Auto Body aims to alleviate the stress often associated with vehicle accidents.
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The environment at Magic Auto Body is typically that of a specialized collision repair facility, designed for precision work on vehicle exteriors and structures. While specific details on customer waiting areas might vary, the primary focus of such a shop is the efficient and careful handling of damaged vehicles. This means a workspace equipped with specialized tools and bays for tasks like frame straightening, paint booths for flawless finishes, and dedicated areas for bodywork and assembly. You would expect a clean, organized, and professionally managed facility where vehicles are treated with meticulous care. The commitment to restoring vehicles to their "pre-accident condition" implies a methodical and detail-oriented workflow. The operational hours, generally Monday through Friday, 8:00 AM to 5:00 PM or similar, reflect a standard business schedule catering to the needs of customers during typical working hours, while some locations might also offer Saturday hours for additional convenience.
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Magic Auto Body provides a comprehensive suite of collision repair and auto body services, designed to handle damage ranging from minor dents to major structural issues. Their expertise ensures that all aspects of accident-related damage are addressed, from hidden structural problems to cosmetic perfection. Key services offered include:
- Collision Repair: This is their core service, encompassing all necessary repairs after a vehicle has been involved in an accident.
- Dent Repair: From small dings to larger dents, using various techniques to restore the panel's original shape.
- Paint & Refinishing: Expert painting services to match the vehicle's original color and finish, ensuring a seamless repair. This often includes scratch removal and clear coat application.
- Frame Straightening: Utilizing specialized equipment to restore the vehicle's frame to factory specifications, crucial for safety and proper alignment.
- Bumper Repair & Replacement: Addressing damage to front and rear bumpers, whether repairable or requiring full replacement.
- Fender & Quarter Panel Repair: Repairing or replacing damaged exterior body panels.
- Headlight Restoration: Restoring foggy or discolored headlights to improve visibility and aesthetics.
- Minor Auto Body Repairs: Covering smaller damages that don't fall under major collision but require bodywork.
- Insurance Claims Assistance: A critical service where Magic Auto Body assists customers in navigating the often complex insurance claim process. This includes working directly with insurance companies, providing estimates, and ensuring all necessary paperwork is handled efficiently.
- Free Estimates: Offering no-obligation estimates for repair costs, allowing customers to understand the scope and expense before committing to service.
- Used Car Body Repair: Catering to the restoration needs of pre-owned vehicles.
- Motorcycle Painting and Bodywork: Some specialized auto body shops, or those with varied expertise, might also extend their painting and body repair services to motorcycles.
The goal of these services is not just to fix visible damage but to ensure the vehicle's structural integrity and safety are fully restored, meeting or exceeding manufacturer standards.
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Magic Auto Body distinguishes itself through several key features that underscore its commitment to quality and customer satisfaction:
- Specialized Collision Expertise: Their singular focus on auto body and collision repair means they possess specialized knowledge, equipment, and techniques dedicated to this specific field, often surpassing the capabilities of general mechanics for body-related damage.
- Quality Workmanship & Attention to Detail: The emphasis is on restoring vehicles to "pre-accident condition," which implies meticulous attention to detail in bodywork, paint matching, and structural repairs. This dedication to quality is often highlighted by customer testimonials.
- Seamless Insurance Claim Handling: A significant feature is their proficiency in working directly with insurance companies. This alleviates a major burden for customers, as Magic Auto Body can manage estimates, approvals, and direct billing, simplifying the post-accident process.
- Customer-Centric Service: Feedback often highlights excellent communication, friendliness, and a willingness to go the extra mile. Customers frequently praise their staff for being helpful and transparent throughout the repair process.
- Timely Repairs: While quality is paramount, efficient service is also a feature. Shops like Magic Auto Body understand the inconvenience of being without a vehicle and strive to complete repairs in a reasonable timeframe.
- Free Estimates: This offering builds trust and transparency, allowing customers to make informed decisions about their repairs without any upfront cost.
- Modern Equipment and Techniques: A reputable auto body shop like Magic Auto Body would invest in advanced tools for frame straightening, paint matching, and diagnostics to ensure repairs meet contemporary vehicle standards.
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While specific, universally advertised promotional offers for all Magic Auto Body locations (if there are multiple under that exact name) are not extensively detailed, auto body shops commonly employ various strategies to attract and reassure customers, especially in the aftermath of an accident. Based on industry practices and the nature of collision repair, potential promotional aspects could include:
- Free Estimates: This is a fundamental and highly effective promotional tool for collision centers, as it allows potential customers to understand the repair scope and cost without any obligation.
- Direct Insurance Billing & Assistance: Promoting their seamless handling of insurance claims acts as a major draw, as it simplifies a typically stressful process for customers. This removes a significant barrier to choosing their service.
- Lifetime Warranty on Repairs: Many reputable auto body shops offer a lifetime warranty on the repairs performed, providing immense peace of mind to customers regarding the durability and quality of the work. While not explicitly stated for "Magic Auto Body" across all search results, it's a common and impactful industry promotion.
- Customer Satisfaction Guarantees: A commitment to customer satisfaction is often promoted through testimonials and service policies aimed at ensuring the client is happy with the final result.
- Use of OEM or High-Quality Aftermarket Parts: Highlighting the use of parts that meet or exceed original manufacturer specifications assures customers of the repair's quality and longevity.
- Referral Programs: Encouraging satisfied customers to refer new clients through incentives.
- Online Presence & Testimonials: Maintaining an active online presence with positive customer reviews and testimonials serves as a powerful form of promotion, building trust and credibility for prospective clients.
For the most current information on services, specific repair capabilities, and any ongoing promotional offers, local users are encouraged to contact Magic Auto Body directly or visit their official website if available. Their specialization in collision repair makes them a dedicated and experienced choice for restoring vehicles after accidents.
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Magic Auto Body Customer Reviews
Super work, great price, trustworthy. I had a 2008 white pearl Santa Fe, and someone hit my right passenger door. Mr. Wall (a no-nonsense down to earth gentleman) looked it over, and gave me a great price and timing. This was in 2012. All the work was done on schedule, and the paint match was stunning given he had to match paint that was a factory color but had faded a bit after 4 years. My wife and I could never spot a difference in color, whether bright daylight, under garage lights, or on a cloudy day. Just make sure to knock hard on the door so that they can hear you inside over the noise of the tools. Magic also has a secure place to keep cars before and after the service. A great place.
Apr 04, 2017 · M V
I gave a 1 rating only because there is no ZERO! I took my 2001 Ford Explorer (very well kept vehicle) to this Mr. Wall and he destroyed it! I had been rear ended and this was an insurance job. The bumper and tailgate we're replaced. The tailgate he used to replace it, has no working features now. No defrost, no wipers, nothing! Also, he had to paint the tailgate and the paint is chipping already! This job was done in February 2017. It took him FOREVER to get back to the insurance company. Then his excuses were that my vehicle was old and required ALOT of work. I asked him, well why didn't you TOTAL it or go back to the insurance company for more money??!! He had no answer, just more run around!!! Bottom line is..HE KNOWS HE SHOULD HAVE TOTALED IT OUT AND JUST WANTED THE MONEY!!!! He is fake nice, and turns I to a madman when you question anything that he has done! I wouldn't take my children's bike to this shop!!!! Oh yeah, I had to take it back a second time because he assembled my bumper too close to my tail pipe, making a horrible noise after I drove it awhile and then made ME wait until he had room to bring g it back! I try to patronize black businesses as much as I can, but this experience almost made me say NEVER AGAIN!!!! I WOULD NEVER RECOMMEND ANYONE GO HERE, EVER!!!!
Jun 14, 2017 · Adrienne Munford
These quotes are absolutely for insurance purposes only to pay out. As a cash customer, there’s just no way it’s worth even stepping in for a quote. Double the amount of any other body shop.
May 13, 2023 · Jose Ramon
My car was repaired at Mr Magic auto and he did an amazing job! I’m very satisfied with my car.
Mar 25, 2024 · Lucretia Bolden
Sam was wonderful. They are reasonable and nice.
Mar 23, 2022 · Anntennette Nelson
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