M&M Autos

M&M Autos ico

(17 reviews)

Auto Repair StationsOhioAllen CountyElidaEast Main Street

Allen County . Ohio

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

M&M Autos Introduce

For vehicle owners in Elida, Ohio, and the surrounding communities, **M&M Autos** has established itself as a beacon of reliable and customer-centric automotive care. Located at **704 E Main St, Elida, OH 45807, USA**, M&M Autos functions as a comprehensive **Auto Repair Station**, offering a wide array of services and the necessary expertise to keep vehicles running smoothly. Since 2018, this local business has built a sterling reputation for its commitment to honesty, quality workmanship, and an exceptional level of customer service that is "seldom seen in today's world," as one reviewer eloquently put it.

The environment at M&M Autos is consistently praised for being welcoming and professional. While specific details about the interior layout or decor are not publicly available, the reviews highlight a "very gracious lady at the reception area" and "really great staff," suggesting a clean, organized, and inviting front office where customers can comfortably discuss their vehicle's needs. The service bays are implicitly well-equipped and maintained to handle a diverse range of repairs, from routine maintenance to complex engine work. The overall atmosphere points to a business that prioritizes not only technical competence but also clear communication and a comfortable experience for its clientele. This creates an environment of trust and transparency, essential in the auto repair industry.

M&M Autos offers a wide spectrum of services, making them a true full-service **Auto Repair Station** capable of handling nearly any automotive issue for all makes and models. Their core services include:

  • **Routine Maintenance:** This covers essential services like oil and filter changes (starting at $40), scheduled maintenance, and tune-ups, crucial for prolonging vehicle life and ensuring optimal performance.
  • **Brake Service:** Comprehensive brake repair, including pads, rotors, and calipers, to ensure vehicle safety.
  • **Engine Repair & Replacements:** From diagnostics to full engine replacements, their skilled technicians are equipped to address minor fixes and major internal engine problems.
  • **Belts and Hoses:** Replacement of critical components like serpentine belts, as showcased in a customer review, preventing breakdowns and ensuring proper vehicle operation.
  • **AC Repair and Service:** Ensuring the vehicle's air conditioning system is functioning correctly for comfort and defogging.
  • **Batteries and Electrical System:** Testing, replacement, and repair of batteries, alternators, and other electrical components.
  • **Computer Diagnostics:** Utilizing advanced tools to accurately identify issues indicated by check engine lights and other warning signals.
  • **Shocks & Struts:** Suspension system maintenance and repair for improved ride comfort and handling.
  • **Exhaust Systems & Mufflers:** Repair and replacement of exhaust components.
  • **Ignition Interlock Device Services:** They are listed as an approved service center for Smart Start Ignition Interlock devices, offering installations and calibrations, which further expands their specialized service offerings.
This extensive list demonstrates their capability to be a one-stop shop for automotive care, providing both preventative and corrective solutions.

Several key features distinguish M&M Autos and contribute to its glowing reputation. Firstly, their **outstanding customer service** is consistently highlighted. Customers describe the staff as "really great," "very gracious," "friendly," and "awesome." The remarkable instance of staff assisting a customer who "coasted into speedway" after a serpent belt break, ordering the part, and arranging an offsite installation is a prime example of their commitment to going "above and beyond." This proactive and empathetic approach creates a memorable and positive experience for customers, especially during stressful vehicle breakdowns.

Secondly, M&M Autos is praised for its **honesty and integrity**. Multiple reviews mention that the staff is "easy to work with" and provides "reliable service you can trust," without pressuring customers into "unnecessary repairs." This transparency in diagnosis and repair recommendations is invaluable in building long-term trust with clientele. The emphasis on providing "honest and reliable expertise" underlines their ethical business practices. Thirdly, their **efficiency and dependability** are significant features. Reviews mention quick turnaround times, with one customer noting their vehicle was "completed and back to me in less than one business day." This speed, combined with "dependable" work that is "done right the first time," minimizes inconvenience for customers and ensures their vehicles are back on the road promptly and safely.

Lastly, the **quality of their work** is consistently high, with customers calling them "the best body shop around" and stating that "mechanics with years of experience and knowledge" perform repairs. While the reviews primarily highlight general auto repair and body shop services (which might indicate a broader scope than just a typical mechanical shop, or specific expertise in dealing with collision-related mechanical issues often handled by body shops), their overall competence across vehicle systems is clear.

For local users in Elida, Ohio, seeking promotional information, the most compelling aspect of M&M Autos is undoubtedly their strong reputation and the numerous positive testimonials. While specific discount advertisements are not provided, their established track record of quality, honesty, and exceptional customer service serves as the most powerful form of promotion. The phrase "If you need car repairs this is the place to go" is a direct call to action from satisfied customers. For inquiries or to schedule service, customers can contact M&M Autos at **(567) 289-5163** or **+1 567-289-5163**. Their conveniently located address at **704 E Main St, Elida, OH 45807, USA**, makes them easily accessible for residents in Elida and the surrounding areas. It is always advisable to call ahead to schedule an appointment, especially for more extensive repairs, to ensure prompt service and minimize waiting times, given their popularity and consistent demand for their highly regarded services.

In conclusion, M&M Autos in Elida, OH, stands as an exemplary **Auto Repair Station** that offers a comprehensive range of automotive services with an unwavering commitment to customer satisfaction. Their defining characteristics include outstanding customer service, transparent and honest dealings, efficient and dependable repairs, and a highly skilled team of technicians. For any automotive need, from routine maintenance to unexpected breakdowns, M&M Autos provides a trusted, reliable, and genuinely caring solution for vehicle owners in the community.

M&M Autos Photos

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M&M Autos Location

M&M Autos Customer Reviews

They are the best body shop around. Really great staff and easy to work with.

Nov 08, 2024 · Markus Howell

My car broke serpent belt ,coasted into speedway. Walk across the street spoke with very gracious lady at the reception area. Told her my dilemma. Ordered belt, installed offsite on my way. That is customer service seldom seen in today's world. Thank you!

Jun 07, 2024 · Doug Brooks

We are very pleased with our service!! They got us right in and did a great job. The staff was awesome as well!!! Thank you so much!! Marisa

Aug 18, 2023 · Marisa McGilton

I can't say enough nice things about M&M. Staff are friendly and knowledgeable and they do repairs the right way the first time. I will definitely be back.

Jan 15, 2024 · Seth Felter

These people are awesome! Very thorough and so nice. Great prices too!

Aug 18, 2023 · Julie Stonehill