Legendary Diesel Performance

Legendary Diesel Performance, located at 675 E Hoffman St, Three Rivers, MI 49093, USA, operates within the "Auto Repair Stations" category, specializing in services for diesel trucks. This establishment aims to provide comprehensive maintenance and repair solutions for light-duty, medium-duty, and heavy-duty diesel vehicles, ranging from routine oil changes to complex engine and transmission rebuilds. As with any service provider, customer experiences can vary, and it is important for potential clients to consider a range of feedback when making a decision about their automotive needs.

As a specialized diesel performance shop, Legendary Diesel Performance likely maintains a dedicated facility equipped to handle the unique demands of diesel engines and heavy-duty truck components. This would typically include specialized lifts, diagnostic tools, and equipment necessary for working on larger vehicles and specific diesel systems. While specific details about the cleanliness or layout of their physical environment are not provided in the given review, the nature of diesel repair often necessitates a robust and well-organized workspace.

From an operational standpoint, the business aims to offer a variety of services, including diagnostics using "top of the line diagnostic tools" and "thorough certified technicians." They also highlight offering an "online parts selection" from "trusted dealers," suggesting a streamlined process for sourcing and installing necessary components. The stated goal is to provide "the most accurate diagnosis possible" and to keep diesel trucks "running at peak performance."

Legendary Diesel Performance focuses on a wide spectrum of services specifically tailored for diesel trucks. Their advertised capabilities encompass:

• General Maintenance: This includes essential routine services such as oil and fuel filter changes, which are vital for the longevity and performance of diesel engines. One customer explicitly expressed satisfaction with a "last minute oil and fuel filter change," indicating responsiveness for basic services.

• Thorough Diagnostics: Utilizing advanced diagnostic tools, the shop aims to provide accurate assessments of vehicle issues. This is a critical service for identifying complex problems that often arise in modern diesel systems.

• Engine & Transmission Rebuilds: A significant part of their service offering includes major overhauls of critical powertrain components. This is a highly specialized area of repair for diesel vehicles, indicating a deep level of technical expertise.

• Variety of Services: Their website indicates a broad array of services beyond just rebuilds, covering "anything you have in mind" from "basic maintenance to engine and transmission rebuilds." This suggests they aim to be a comprehensive solution for diesel truck owners.

• Performance Upgrades: As a "performance" shop, they also cater to clients looking to enhance their truck's capabilities, from "daily driver trucks" to "ultimate race or sled pull engine" builds. This includes sourcing and installing aftermarket parts from their "online shop."

Legendary Diesel Performance positions itself as a knowledgeable and experienced provider for diesel truck owners. The company's online presence emphasizes having "experienced technicians" who are "well versed in deep dives into your vehicle as well as surface level repairs." They also highlight "convenient scheduling" and a commitment to keeping trucks "running at peak performance."

However, an objective introduction requires acknowledging a significant customer review that presents a contrasting experience. This review details a specific instance involving an NV4500 transmission rebuild that, according to the customer, was plagued by delays, cost overruns, and unresolved issues. Key points from this negative review include:

• Timeline Discrepancy: A quoted "two weeks" for a transmission rebuild extended to "11 weeks later."

• Cost Escalation: The initial quote of "$1272.82" nearly doubled to "$2500" for the rebuild.

• Recurring Issues Post-Repair: The rebuilt transmission reportedly leaked "approximately 1 quart a day," necessitating a return visit. Even after this, the customer claimed the transmission still leaked "a quart + a month."

• Warranty and Accountability Issues: The customer asserted that 5th gear failed shortly after the leak was fixed, and the shop would not warranty it, blaming "axle wrap" despite allegedly removing the customer's traction bars. The shop's statement of "hard parts aren’t covered on their transmission rebuild" was a point of contention.

• Disputed Claims: The customer directly refuted the shop's claim of missing bell housing bolts, stating all eight were installed prior to the shop working on the truck, labeling the shop's claim as "a straight up lie."

Conversely, a positive review highlighted quick service for an oil and fuel filter change, stating happiness with the service and intent for future use. This suggests that experiences can vary and that perhaps simpler, routine maintenance tasks are handled more smoothly.

The existence of both highly positive and severely negative reviews indicates that while the business has the capacity to deliver satisfactory services, particularly for routine maintenance, there have been instances where customers have faced significant challenges related to larger, more complex repairs, including issues with communication, cost, timelines, and warranty policies. The mention of "nice people in person" by the dissatisfied customer suggests that interpersonal interactions might be cordial, but this doesn't always translate to satisfactory work outcomes.

Legendary Diesel Performance utilizes its contact information, phone: (269) 244-4364 and mobile phone: +1 269-244-4364, to provide direct access for customers. Their physical address at 675 E Hoffman St, Three Rivers, MI 49093, USA, establishes them as a local service provider for diesel truck owners in the Three Rivers area. Online, they promote their "experienced technicians," "thorough diagnostics," and "wide variety of services" from "basic maintenance to engine and transmission rebuilds." They also highlight their online parts selection and the ability to "spec and build the ultimate race or sled pull engine."

For potential customers, understanding the full spectrum of reviews is crucial. While the business aims to be a comprehensive diesel repair and performance shop, the detailed negative feedback serves as important cautionary information regarding expectations for complex jobs, particularly concerning project timelines, final costs, and warranty coverage. The positive feedback reinforces their capability for routine services. Ultimately, individuals seeking services from Legendary Diesel Performance should consider these varied experiences to make an informed decision for their specific diesel truck needs.