L&L U-Pull-It

For individuals in **Kings Mountain, NC**, and the surrounding areas looking for affordable used auto parts, **L&L U-Pull-It** offers a specific service model within the broad "Auto Repair Stations" platform category, though it functions more as a salvage yard or junkyard. Located at **4805 Anthony Farm Rd, Kings Mountain, NC 28086, USA**, this establishment caters primarily to those willing to remove parts themselves. They can be reached by phone at **(704) 739-4633**.

The environment at a "U-Pull-It" salvage yard like **L&L U-Pull-It** is inherently different from a traditional auto repair shop or new auto parts store. Customers can expect an outdoor setting with numerous vehicles, often organized by make and model, waiting to be dismantled for parts. The ground may be uneven, and weather conditions will impact the experience. Proper safety gear, such as closed-toe shoes, gloves, and possibly eye protection, is typically recommended. The facility is designed for customers to bring their own tools and remove the desired parts directly from the donor vehicles. There will likely be a reception area where customers pay an entrance fee and inquire about vehicle availability. Based on customer reviews, the professional demeanor and helpfulness of the staff in this environment appear to be inconsistent, with one customer describing "Absolutely no customer service and very unprofessional" regarding a vehicle pickup. Another review highlights a dispute over a part's availability after payment, suggesting a challenging customer service experience when issues arise. Therefore, while the environment is functional for parts removal, customers should be prepared for a self-reliant experience and potential challenges in customer interaction.

**L&L U-Pull-It** provides a very specific type of "goods for sale" within the automotive aftermarket: **used auto parts** obtained directly from salvaged vehicles. Their service model, as the name suggests, revolves around the customer going into the yard and pulling the parts they need themselves. This typically means:

• **Access to a Wide Range of Used Parts:** Their inventory consists of parts from various makes and models of vehicles that have reached the end of their life cycles. This can include engine components, transmissions, body panels, doors, interior parts, electrical components, suspension parts, brakes, and more.
• **DIY Part Removal:** Customers bring their own tools and are responsible for extracting the desired parts from the vehicles in the yard. This process requires a degree of mechanical knowledge and physical effort.
• **Vehicle Purchasing/Scrapping:** While not directly a service for consumers seeking parts, salvage yards like L&L U-Pull-It also acquire vehicles, often through services like Peddle (as mentioned in a review), which then become the source of their used parts inventory.

Based on the customer reviews, there might also be an option to have parts "pulled for me," though this seems to come with its own set of potential issues, as one customer paid for a driveshaft and rear axle to be pulled, only to receive half a driveshaft and face a refusal for a refund. This indicates that while they may offer this convenience, the execution and customer satisfaction with this particular service can be problematic. The core "goods" are the raw, used auto parts available directly on the vehicles, offering a potentially very cost-effective solution for repairs compared to buying new or re-manufactured parts.

The distinguishing features of **L&L U-Pull-It** primarily revolve around the **affordability of used parts** and the **self-service model**. This allows DIY mechanics and individuals on a budget to acquire components at a significantly lower cost than retail prices for new parts. The sheer volume of vehicles typically found in a "U-Pull-It" yard also means there's a higher chance of finding obscure or older parts that might be difficult to source elsewhere.

However, customer reviews reveal significant and concerning features regarding their **customer service and professionalism**. One review recounts a frustrating experience with a vehicle pickup, citing "Absolutely no customer service and very unprofessional" interactions, multiple delays, and unfulfilled promises ("the truck broke down and could make it"). This highlights a lack of reliable communication and scheduling. Even more critically, another review details a problematic transaction where a customer paid to have parts pulled but received an incomplete order and was denied a refund, with the blame being placed on the customer: "I was told it was never there and it was my fault. Wouldn’t refund my money and I as told it was my fault. Look at the photo. Sure looks like the part was there to me or there would be corrosion on that part." This particular feedback points to a lack of accountability and a potentially uncooperative approach to resolving customer disputes. The concluding remark, "If you want to get took, go to l and l is the moral of the story," is a strong warning that suggests a significant issue with trustworthiness and fair dealing in certain situations. Therefore, while the concept of a U-Pull-It yard offers cost benefits, the customer experience at this specific location, particularly regarding services requiring staff involvement or dispute resolution, appears to be a major area of concern.

In terms of promotional information, the inherent "promotion" of a "U-Pull-It" model is the promise of **low-cost auto parts**. Customers are drawn to these yards primarily for the significant savings they can achieve by doing the labor themselves. While specific advertised promotions are not provided in the reviews, salvage yards generally promote their extensive inventory and the potential for finding rare or affordable parts. They might also advertise the types of vehicles currently available in their yard.

However, based on the provided customer feedback, any promotional appeal for **L&L U-Pull-It** is significantly undermined by the negative experiences related to customer service and part availability. The "moral of the story" from one customer implies that the risks associated with transactions at this location may outweigh the potential savings. For local users in Kings Mountain considering **L&L U-Pull-It** at **4805 Anthony Farm Rd, Kings Mountain, NC 28086, USA**, it is crucial to manage expectations. Customers are advised to:

• **Verify part availability and condition meticulously** before paying, especially if opting for parts to be pulled by staff.
• **Document everything**, including agreements, payments, and the condition of parts.
• **Be prepared for a self-service experience** and bring all necessary tools.
• **Exercise caution** if encountering issues, as dispute resolution may be challenging.

Contacting them at **(704) 739-4633** to inquire about inventory is always recommended, but potential customers should also weigh the risks highlighted by previous experiences.