L & K Services

(9 reviews)

Auto Repair StationsIowaPolk CountyDes MoinesFranklin Avenue

Polk County . Iowa

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Operating Hours

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L & K Services Introduce

Welcome to the local information page for L & K Services, an auto repair station located at 125 Franklin Ave, Des Moines, IA 50314, USA. As a listed service provider in the Auto Repair Stations category, L & K Services aims to serve the automotive maintenance and repair needs of the local community in Des Moines, Iowa. You can reach them by phone at (515) 528-2391 or via mobile at +1 515-528-2391.

When choosing an auto repair station, local users often consider several factors, including the range of services offered, the expertise of the mechanics, the overall environment of the facility, and importantly, the experiences of other customers. While specific details about the environment and the comprehensive list of services offered by L & K Services are not available in the provided information, it's common for auto repair stations to offer a variety of services to keep your vehicle running smoothly and safely. These typically include routine maintenance such as oil changes, tire rotations, and brake inspections, as well as more complex repairs involving the engine, transmission, electrical systems, and more.

Features that often distinguish auto repair stations include certified mechanics, use of quality parts, transparent pricing, efficient service, and a commitment to customer satisfaction. Local users often look for a repair shop that communicates clearly about the issues with their vehicle, provides accurate estimates, and completes repairs in a timely manner. Additionally, a clean and organized facility can often instill confidence in the professionalism of the service provider.

However, it is crucial for prospective customers to consider all available information when making a decision. The provided reviews from real customers offer a direct insight into their experiences with L & K Services. It's important to note that the feedback received is overwhelmingly negative. One customer explicitly advises to "AVOID! VERY BAD!!" detailing experiences where their car was returned in worse condition after two separate attempts at repair. This customer reported issues with the car barely starting after the first service and the appearance of warning lights, including the check engine light, after the second. Furthermore, they described unprofessional behavior, including the mechanic being absent at the time of pick-up and being handed a printout of codes by an unfamiliar individual.

Another review echoes similar sentiments, stating "AVOID!!!! My car is in worse shape after sent it here for some repairs." This customer also raises concerns about the owner's availability and describes the place as "shady." These reviews highlight significant issues with the quality of service and the overall customer experience at L & K Services, according to these individuals.

While these reviews provide a concerning picture, it is essential to remember that they represent individual experiences. However, the consistency and severity of the issues raised warrant careful consideration for any local user looking for auto repair services in Des Moines. Potential customers may want to weigh these experiences heavily in their decision-making process and perhaps seek additional information or consider alternative auto repair stations in the area to ensure their vehicle receives reliable and competent service.

When selecting an auto repair station, it is always a good practice to inquire about the specific services you require, ask for estimates, and understand the shop's policies on warranties and guarantees. You might also consider asking about the mechanics' certifications and the types of parts used for repairs. A reputable auto repair station should be willing to answer your questions thoroughly and provide you with a clear understanding of the work that needs to be done.

For local users in Des Moines seeking auto repair services, it would be prudent to research and compare multiple options. Exploring other auto repair stations in the vicinity might provide a wider range of choices with potentially more positive customer feedback. Online directories, local forums, and word-of-mouth recommendations can be valuable resources in this process. Taking the time to find a reliable and trustworthy auto repair service can save you time, money, and potential frustration in the long run, ensuring the safety and longevity of your vehicle.

In conclusion, while L & K Services is listed as an Auto Repair Station at 125 Franklin Ave in Des Moines, the available customer reviews indicate significant concerns regarding the quality of their service and overall professionalism. Local users are strongly advised to consider these reviews and conduct thorough research before entrusting their vehicle to this establishment. Exploring alternative auto repair options in the Des Moines area is recommended to ensure a positive and reliable service experience.

L & K Services Location

L & K Services Customer Reviews

AVOID! VERY BAD!! I tried this mechanic because he was located close by. Big mistake. He gave me my car back in worse shape than when I brought it in TWICE. Fool me once shame on you, fool me twice- shame on me. I shouldn’t have given him a second chance after the first time when my car would barely start after he “fixed” it. He second time, I received the car back with warning lights on the dashboard on, including the check engine light. He brushed it off as nothing but agreed to “take a look at it” later. I brought it back over later in the week. He called and said it’s ready to be picked up. I immediately arrived and he had disappeared. I walked in yelling “hello, hello?” and someone walked out from the shadows, a man I’d never seen before. He asked why I was there. I said I’m here to pick up my car- where is the mechanic? He said he left. I was handed a print out of codes as he shrugged his shoulders. Unbelievable. The ineptitude and lack of care there is unreal. Avoid at all costs.

Oct 15, 2021 · Bill Hamilton

AVOID!!!! My car is in worse shape after sent it here for some repairs. The owner is so irresponsible and always gone or not there when I tried to justify the bill. This place is so shady!

Dec 08, 2021 · Monica Moon

Very very BAD SERVICE!!Rude people work here! Avoid!!!

Dec 10, 2021 · Ariel Dubois

Not trustable. Scammers!

Dec 02, 2021 · Kayla Tybee

Very nice people

Jan 17, 2024 · Fidel Ishibwami