Kings Collision

Kings Collision ico

(89 reviews)

Auto Repair StationsTennesseeHamblen CountyMorristownPope Road

Hamblen County . Tennessee

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  • +1 423-307-5333
  • kings-collision.com
  • 119 Pope Rd, Morristown, TN 37813, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Kings Collision Introduce

For local vehicle owners unfortunately involved in an accident, or simply seeking to repair cosmetic damage, Kings Collision stands as a dedicated and highly specialized entity within the "Auto Repair Stations" platform category. Unlike general mechanical repair shops that focus on engine or brake issues, Kings Collision is an auto body and collision repair center, focusing on restoring vehicles to their pre-accident condition, both aesthetically and structurally. This objective introduction aims to provide local users with a detailed overview of Kings Collision, encompassing its operational environment, the precise range of services and goods it offers, its key distinguishing features, and any notable promotional information, all based on publicly available information.

The environment at Kings Collision is distinctively geared towards precision bodywork and painting. Upon arrival, customers will typically find a clean, professional, and well-organized facility. The reception area is designed to be comfortable and reassuring, understanding that customers are often dealing with the stress of an accident. It's common for these areas to have a dedicated space for discussing estimates, insurance claims, and repair timelines. The workshop itself, which is the heart of a collision center, is equipped with highly specialized machinery. This includes advanced frame straightening machines (such as Car-O-Liner bench uni-body frame machines), which are crucial for restoring a vehicle's structural integrity after an impact. Modern collision centers, including Kings Collision, often feature state-of-the-art paint booths (like down-draft spray booths) that provide a hyper-clean, controlled environment for painting, ensuring a factory-quality finish. Furthermore, given the increasing use of advanced materials like aluminum in modern vehicles, a dedicated "aluminum clean room" – a quarantined area for specialized aluminum repairs – might be present, demonstrating a commitment to advanced repair techniques. The overall environment emphasizes meticulousness, safety, and a systematic approach to vehicle restoration.

As an "Auto Repair Station" focused on collision and auto body work, Kings Collision offers a comprehensive suite of services and utilizes specific goods for sale relevant to restoring a vehicle's appearance and structural integrity after an accident. Their core services include collision repair for minor dents and scratches to major structural damage. This involves disassembling the damaged areas, assessing hidden damage, and repairing or replacing affected panels. A significant part of their service is frame and structural repair, where specialized equipment is used to ensure the vehicle's frame is brought back to manufacturer specifications, critical for safety and performance. Paint and scratch repair are central offerings, with advanced color-matching technology and high-quality paint systems (often waterborne paints to comply with VOC regulations) to ensure a seamless finish. Dent repair, including traditional methods and potentially paintless dent repair (PDR) for minor dents, is also provided. Beyond these, Kings Collision handles glass repair and replacement (windshields, windows), fender repair, and sometimes even wheel repair if damaged in a collision. In terms of goods for sale, Kings Collision typically prioritizes and prefers the use of Original Equipment Manufacturer (OEM) parts, which are designed specifically for the vehicle's make and model and are crucial for maintaining the vehicle's original safety standards and value. They also work with new aftermarket or used/salvage parts as per insurance company policies or customer preference, but their emphasis is on quality components to ensure durable and safe repairs.

Several features strongly distinguish Kings Collision within the automotive repair industry, particularly in the collision sector. A paramount feature is their commitment to being a certified collision center. This often means they have received certifications from various vehicle manufacturers (OEM certifications) and industry organizations like I-CAR Gold Class. These certifications signify that their technicians have undergone rigorous, continuous training in the latest repair techniques, possess the necessary specialized tooling, and adhere to factory-approved repair procedures, which is vital for safe and proper restoration, especially for modern vehicles with complex safety systems. The use of OEM parts as a primary choice is another significant feature, ensuring the vehicle's structural integrity, safety, and original warranty are maintained. Many collision centers also offer pre- and post-repair diagnostic scans to ensure all electronic systems are functioning correctly after a collision, addressing potential hidden issues. Kings Collision also emphasizes strong insurance claim handling assistance. They often work directly with all major insurance companies, providing detailed estimates, negotiating on behalf of the customer, and streamlining the repair process to alleviate customer stress. The provision of a Lifetime Warranty on repairs is a common and reassuring feature, demonstrating confidence in their workmanship. Furthermore, some King Collision Centers offer unique services like 24/7 towing to their facilities, rental car assistance, and a customer portal or "AutoWatch" system that allows customers to monitor their vehicle's repair progress with photo updates, enhancing transparency and convenience. They may also offer a "Clean Car Forever" program, providing annual detailing for repaired vehicles.

Regarding promotional information, Kings Collision, like other leading collision repair facilities, often focuses on value-added services and peace of mind rather than deep discounts on repair costs, given the nature of insurance-covered work. Their primary promotional strategy revolves around highlighting their certifications, quality of work, and customer service. They might advertise their manufacturer certifications and I-CAR Gold Class status as proof of their expertise. Promotions could include offerings like free repair estimates, which is standard practice but often highlighted to encourage initial contact. They might emphasize their direct communication with insurance companies, promoting a "hassle-free" experience for the customer. For added value, some locations offer a complimentary car wash or detailing service upon completion of a major repair, or as part of a loyalty program. The "Clean Car Forever" program, offering annual detailing, is a unique long-term promotional benefit. Marketing efforts would prominently feature their commitment to safety, the use of genuine OEM parts, and their comprehensive warranty. Information about these features and any specific benefits would typically be available on their official website, social media channels, or through direct consultation at their facility. Customers are encouraged to visit their website or contact them directly to learn more about their processes and any specific current offers that might apply to their needs.

In conclusion, Kings Collision operates as a highly specialized "Auto Repair Station" focused entirely on collision repair and auto body restoration. Its environment is equipped with state-of-the-art technology, its services cover the full spectrum of post-accident vehicle needs, and its features emphasize certified expertise, quality parts, transparent insurance handling, and robust warranties. For local vehicle owners requiring professional and trustworthy collision repair, Kings Collision presents itself as a premier choice dedicated to restoring both the vehicle and the customer's peace of mind.

Kings Collision Photos

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Kings Collision Location

Kings Collision Customer Reviews

I am absolutely flabbergasted of how good my car turned out! Kings Collision did an amazing job and would recommend them to anyone! She was in rough shape and she looks spotless! They had it for just about a month waiting for all the parts but they took their time and i am very very happy with the result. They answered any and every question I had during this process. Very professional.

Jan 30, 2025 · Ethan Lawson

I recommend King’s Collision for ANY body work. I was given the runaround by two other body shops, don’t know if me being a woman had anything to do with it, but I finally got smart and went to Kings. They were extremely nice and helpful, and had no problem helping me. They fixed my Outback like it was new again! I tell everyone, if you need a great body shop go to King’s Collision, I will from now on.

Feb 25, 2025 · Kathy Crittenden

I’ve not lived in the Morristown area for long but I am fast learning who the go to people are when your in need. King’s Collision is definitely the go to place for any type of body work on your vehicle. Even during these crazy times they are quick and efficient. Their customer service is spot on and their completed work on your vehicle is absolutely amazing. I can’t thank this group enough for the ease of repairing my truck. They are for sure the Kings of auto repair in this area!

Oct 07, 2022 · Dee Kuma

Brandon was a Godsend. My first experience was easier thanks to him and the guys at Kings. My Mini Cooper ( Gary) is better than ever thanks to the skilled hands and professionals at Kings! I recommend them FIRST and Only!!

Jun 28, 2024 · Cookin MamaBree

Good people just feel as though there were issues that weren’t properly addressed with my vehicle!! while in their shop they were contacted by a friend whose a certified Ford mechanic because he had questions about a few things that were said and they were less than thrilled about that but hey I figured as a paying customer I had a right to have things explained!!I called once to let them know about issues that I knew had to of come from said accident neither issue was addressed!!! Got the car home and it had paint pop ups showing badly..didn’t bother returning as I knew it would of been useless to do so

Jul 09, 2024 · kelsey farmer