King's Heavy Duty Truck Parts

Welcome to King's Heavy Duty Truck Parts, located at 445 Elizabethton Hwy in Bluff City, TN 37618, USA. As an auto parts store, King's Heavy Duty Truck Parts primarily focuses on supplying components and accessories for heavy-duty trucks. While categorized under "Auto Repair Stations," their main function appears to be the sale of parts rather than providing repair services directly. This establishment may serve a range of customers, including individual truck owners, fleet operators, and repair shops in the Bluff City and surrounding areas seeking parts for their commercial vehicles.

Based on the limited information available, details about the physical environment of King's Heavy Duty Truck Parts are somewhat unclear. One customer review refers to an "inventory that was available in the yard" and a "trailer where the good tires were," suggesting that the business may operate from a yard or warehouse setting where parts, particularly larger items like tires, are stored. There might also be an office or counter area for customer interaction, order processing, and payment. The overall environment might be more functional and geared towards the storage and retrieval of heavy-duty truck parts rather than a traditional retail storefront.

As a heavy-duty truck parts store, the primary service offered by King's Heavy Duty Truck Parts is the sale of these parts. The inventory likely includes a wide range of components necessary for the maintenance, repair, and upkeep of commercial trucks. Based on the customer reviews, their offerings may include:

• Used Tires: One customer specifically mentioned purchasing used tires and inquiring about more, indicating that this is a part of their inventory. The availability and condition of used tires can vary.
• General Heavy-Duty Truck Parts: While not explicitly detailed, it can be inferred that they stock or have access to various parts for different systems of heavy-duty trucks. This could include engine components, transmission parts, brake system components (air and hydraulic), suspension and steering parts, electrical components, filters, exhaust system parts, and more. The specific brands and types of parts available would likely cater to the needs of the local heavy-duty truck market.

Beyond the sale of parts, King's Heavy Duty Truck Parts may also offer related services such as:

• Parts Identification Assistance: Staff with knowledge of heavy-duty trucks and their components may assist customers in identifying the correct parts for their specific vehicles.
• Parts Sourcing: If a particular part is not in stock, they might be able to order it from their suppliers.
• Tire Mounting and Dismounting: As indicated by the customer who purchased used tires, they offer the service of breaking down tires off rims.

The customer reviews provide contrasting perspectives on King's Heavy Duty Truck Parts. One review, purportedly from someone associated with the business, emphasizes the wonderful customer service provided by the shop's employees, their respectful treatment of all customers, consistent good deals on pricing, and their helpfulness. This review also mentions an incident where employees reported a customer attempting to inappropriately compensate them without the owner's knowledge, painting a picture of trustworthy staff and fair business practices.

However, the second review presents a significantly different and negative experience. This customer details issues with the store's opening time, a perceived lack of punctuality, inconsistent pricing compared to recent past purchases, and ultimately, what they describe as a dramatic price increase and unprofessional behavior, including cursing and a threatening demeanor from the staff when the customer declined the purchase. This review strongly advises others to avoid the store, citing concerns about respect and price gouging.

These conflicting accounts make it challenging to definitively characterize the features of King's Heavy Duty Truck Parts. While one perspective highlights positive aspects like helpful and respectful staff and fair pricing, the other describes unprofessional conduct, price inconsistencies, and poor customer treatment. Potential customers should be aware of these differing experiences when considering this auto parts store.

There is no specific promotional information available for King's Heavy Duty Truck Parts based on the provided data. Auto parts stores may sometimes offer discounts on certain parts, special offers for bulk purchases, or seasonal promotions. To inquire about any current promotions or pricing for specific parts, interested local users would need to contact King's Heavy Duty Truck Parts directly at (423) 538-0921 or +1 423-538-0921.

In conclusion, King's Heavy Duty Truck Parts in Bluff City, TN, is an auto parts store specializing in components for heavy-duty trucks, with a potential offering of used tires. The limited information and the starkly contrasting customer reviews present a mixed picture of this establishment. While one account praises the wonderful service, fair prices, and trustworthy staff, the other details a negative experience involving issues with punctuality, price inconsistencies, and unprofessional behavior. Local users seeking heavy-duty truck parts should consider these differing perspectives and may want to contact King's Heavy Duty Truck Parts directly to inquire about their inventory, pricing, and current policies. It would also be prudent to potentially seek additional feedback from other sources to form a well-rounded understanding before making a purchase.