Kim's Automotive

Kim's Automotive ico

(52 reviews)

Auto Repair StationsCaliforniaRiverside CountyPalm DesertJoni Drive

Riverside County . California

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 760-346-2443
  • www.kimsautomotive.com
  • 74877 Joni Dr STE 7, Palm Desert, CA 92260, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Kim's Automotive Introduce

Welcome to Kim's Automotive, your neighborhood auto repair station conveniently located at 74877 Joni Dr STE 7 in Palm Desert, California. As a dedicated provider within the Auto Repair Stations category, Kim's Automotive aims to serve the local community with a range of services to keep your vehicles running smoothly. You can reach them at (760) 346-2443 or via their mobile number +1 760-346-2443.

Based on available information, including direct feedback from customers, we aim to provide an objective overview of what you can expect from Kim's Automotive.

One customer recounted an experience involving a diagnostic check where communication challenges arose. This customer reported difficulties in reaching the shop via phone and email, leading to delays in identifying and sourcing a necessary part. Furthermore, they expressed dissatisfaction with the initial price quote provided for the repair, finding it significantly higher than estimates from other local shops. This experience highlights the importance of clear communication and transparent pricing in the auto repair industry.

On a more positive note, another customer describes Efren, presumably associated with Kim's Automotive, as a "consummate professional" who consistently offers "fair pricing." This customer also mentions relying on Efren for all their vehicle maintenance needs and credits him with saving their vehicle on multiple occasions. This feedback suggests that there are customers who have experienced reliable and satisfactory service at Kim's Automotive.

Considering these varied experiences, it's important for local users to weigh all available information when considering Kim's Automotive for their car repair needs. While one customer reported significant issues with communication and pricing, another praises the professionalism and fair pricing of at least one individual within the establishment.

As an Auto Repair Station, Kim's Automotive likely offers a range of services to address various vehicle maintenance and repair needs. These typically include:

  • General diagnostics and troubleshooting
  • Routine maintenance services such as oil changes, fluid checks, and filter replacements
  • Brake service and repair
  • Engine repair and maintenance
  • Transmission service and repair
  • Tire services, including rotation and balancing
  • Electrical system diagnosis and repair
  • Heating and air conditioning service
  • Suspension and steering repairs

Given the limited information available online regarding the specifics of Kim's Automotive's environment and unique features, it's challenging to provide a detailed description. However, most auto repair stations strive to offer a functional and organized space for servicing vehicles. Key features that customers often look for in an auto repair shop include:

  • Qualified and experienced mechanics
  • Use of quality parts and equipment
  • Transparent communication about the repair process and costs
  • Reasonable pricing
  • Timely service completion
  • A clean and professional shop environment

To gain a comprehensive understanding of Kim's Automotive, local users are encouraged to consider the available reviews and potentially contact the shop directly to inquire about their specific needs, services offered, and pricing policies. Visiting the location may also provide insights into the shop's environment and overall professionalism.

It's worth noting that customer reviews can be subjective and reflect individual experiences. While one negative review highlights potential concerns regarding communication and pricing, a positive review praises the professionalism and fairness of service provided by an individual. Therefore, it's prudent to consider multiple perspectives when evaluating an auto repair shop.

For local users in Palm Desert seeking auto repair services, Kim's Automotive represents one option within the community. Their listed address at 74877 Joni Dr STE 7 makes them a potentially convenient choice for residents in that area. The availability of both a local phone number and a mobile contact number offers multiple ways to get in touch with them.

When choosing an auto repair station, it's always recommended to:

  • Seek recommendations from trusted friends or family.
  • Read online reviews from various sources.
  • Obtain estimates from multiple shops for comparison.
  • Inquire about the shop's certifications and the experience of their technicians.
  • Ensure clear communication and understanding of the proposed repairs and costs before work begins.

While specific promotional information for Kim's Automotive is not available in the provided data, many auto repair shops occasionally offer specials or discounts on certain services. Local users may want to inquire directly with Kim's Automotive about any current promotions they might be running.

In conclusion, Kim's Automotive in Palm Desert is an Auto Repair Station with a physical presence and contact information readily available. Customer feedback presents a mixed picture, with one account detailing communication and pricing concerns, while another praises the professionalism and fair pricing of an individual within the business. Local users are encouraged to consider this information, conduct their own due diligence, and directly engage with Kim's Automotive to determine if their services meet their specific needs and expectations.

Kim's Automotive Photos

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Kim's Automotive Customer Reviews

I took my car in yesterday at noon to have it checked. I called at 3 PM to see if they had time yet. After crickets I called at 4:45 PM since they closed at 5 PM and was told they could not find the part. After hanging up, I looked on the Internet, found the model number and found the part that would be overnighted to me. Since it was after 5 PM, I left a voicemail letting them know that I found the part it would be overnighted and I would bring it into them to install, I also emailed this to them. Since I still never heard anything, I drove there today and they stated their voicemail doesn’t work and neither did their email. I asked them for a ballpark figure to switch the bad part, I was given a quote that was double what it should be (according to the repair shop I luckily found). Needless to say I drove around and got Referrals and found a terrific place that is doing it at a reasonable price. I was a loyal customer to Kim’s auto with my two cars for approximately four years. That is why I am so perplexed. I really do not understand how the a business could look at me and tell me their voicemail didn’t work and neither did their email. When I arrived. I figured they knew the situation. I definitely do not recommend Kim‘s Auto off Cook Street. Half a ⭐️

Jan 28, 2025 · Anthony Camanelli

Efren is consummate professional & always has fair pricing on his work. Efren saved our vehicle numerous times. We rely on him for all our maintenance needs for our vehicle.

Dec 26, 2024 · Christina Batesole

Efren is quite knowledgeable when it comes to identifying what needs to be fixed. I have been going to him for years now and I appreciate that his prices are honest! Highly recommend!

Feb 18, 2025 · Derick Barajas

My front axle broke and I needed it fixed right away. I called around for quotes and Kim's Automotive had the best price and great reviews. Efren, the owner, fixed my axle, explained clearly what was done and what else needed to be done in the future. He provided great customer service, and seemed honest & trustworthy. I will definitely start going to Kim's from now on.

Nov 19, 2023 · Susan Tingley

I was told I needed brakes and was given an 800$ quote so I decided to get a second opinion and dropped by Kim’s automotive. Efren walked me thru the inspection and showed me I still had 70 percent of my pads left instead of taking the work he was very honest and I will be returning to him for all my automotive needs. Thanx Kim’s automotive

Oct 07, 2022 · Ramon Collins