Killbuck Valley Auto

Located at 28301 OH-60, Warsaw, OH 43844, Killbuck Valley Auto stands out as a distinctive establishment within the "Auto Repair Stations" platform category. While it certainly provides comprehensive auto repair services, its online presence prominently highlights a specialization in vehicle customization, particularly lift kits and suspension upgrades. This dual focus makes it a valuable resource for local users in Warsaw and the broader Coshocton County area, catering to both standard vehicle maintenance and those looking to enhance their vehicle's off-road capabilities or aesthetic appeal.

Killbuck Valley Auto's location on OH-60 positions it as an accessible service provider in the Killbuck Valley region. As an authorized Rough Country dealer, the environment likely reflects this specialization. This means that in addition to a typical auto repair shop setup with service bays and diagnostic equipment, there would be dedicated areas or displays showcasing Rough Country products. Customers might find a selection of lift kits, leveling kits, tires, and wheels, allowing them to visualize potential upgrades for their vehicles. The facility's focus on customization implies that it is equipped with specialized tools and lifts necessary for heavy-duty suspension work, which might not be found at every general repair shop.

The business hours, as indicated by Rough Country's website, are typically Monday through Friday from 7:00 AM to 7:00 PM and Saturday from 8:00 AM to 5:00 PM. This extended schedule provides considerable flexibility for customers to drop off or pick up their vehicles, accommodating various work schedules. The physical setting, likely in a less densely populated area given its location on a state route, could offer ample space for vehicle parking and maneuvering, enhancing the customer experience.

Killbuck Valley Auto provides a versatile range of services, blending general automotive repair with specialized performance and customization work. Their key offerings include:

• Lift Kit Installation: A primary specialization, Killbuck Valley Auto is an authorized Rough Country dealer and offers professional installation of lift kits. These kits are designed to raise a vehicle's suspension, providing increased ground clearance and allowing for larger tires, often desired for off-road driving or a more aggressive stance.
• Leveling Kit Installation: Similar to lift kits but typically smaller in scope, leveling kits raise the front of a vehicle to match the height of the rear, correcting factory rake and allowing for slightly larger tires.
• Tire and Wheel Services: Given their expertise in suspension modifications, they also provide services related to tires and wheels, including sales, installation, balancing, and potentially alignments, which are crucial after suspension alterations. Their ability to "pack my other Wheels in my hatch with a little extra packaging to keep the krud out" (from a customer review) shows attention to detail even in auxiliary services.
• Suspension Upgrades: Beyond just lifting, they offer comprehensive suspension upgrades using quality Rough Country products, which can enhance ride quality, handling, and durability, especially for vehicles used in demanding conditions.
• General Auto Repair and Maintenance: While specializing in customization, information from the Better Business Bureau indicates that Killbuck Valley Auto also provides a full spectrum of general auto repair and maintenance services. These include auto maintenance, brake services, auto electric services, auto lube, oil changes, and changing tires. This ensures they can serve as a comprehensive automotive service provider for local residents.
• Customization Expertise: Their technicians are described as "experts in customizing the right parts for your vehicle," suggesting a deep understanding of vehicle modifications and how different components interact to achieve desired performance or aesthetic outcomes.

This broad scope allows Killbuck Valley Auto to cater to a diverse clientele, from those needing routine oil changes to enthusiasts seeking significant vehicle modifications.

Several features contribute to Killbuck Valley Auto's reputation and customer satisfaction:

• Specialized Expertise as an Authorized Dealer: Being an authorized Rough Country dealer means they have direct access to quality products and receive specialized training, ensuring proper installation and knowledge of these specific components. This expertise is a significant draw for customers interested in lift kits and suspension work.
• Knowledgeable and Friendly Staff: The customer review praises the "friendly staff" and their ability to "get back to you" if you "have questions," highlighting their responsiveness and willingness to engage with customers. This positive interaction is crucial for building trust and ensuring customers feel well-informed about their vehicle's services.
• Reasonable Scheduling and Communication: The review also mentions "reasonable in his scheduling and communication," indicating that the business values customer convenience and keeps clients informed about the progress of their service. This efficiency and clear communication are highly valued in the auto repair industry.
• Attention to Detail: The effort taken to "pack my other Wheels in my hatch with a little extra packaging to keep the krud out" demonstrates a commitment to going above and beyond in customer care and protecting customer property.
• Adaptability to Market Changes: The customer acknowledging that "The cost in the last 11 months went up a bit. But I'm assuming everything has gone up for him so probably expected," indicates an understanding and acceptance of fluctuating prices, suggesting that Killbuck Valley Auto's pricing, even with increases, is perceived as fair or justifiable within current market conditions.
• High Customer Ratings: While only one detailed review was provided directly, other platforms (like Carfax) indicate a 5.0 out of 5-star rating for Killbuck Valley Auto based on a review from 2024, reinforcing the positive sentiment about their service and professionalism.

For local users in Warsaw, OH, and surrounding areas like Coshocton County, Killbuck Valley Auto's promotional message would highlight its unique blend of general repair competence and specialized customization expertise. Key selling points include:

• **"Transform Your Ride":** Emphasizing their specialization in lift kits, leveling kits, and performance suspension upgrades, appealing to enthusiasts and those looking to enhance their vehicle's capabilities.
• **"Authorized Rough Country Dealer":** Assuring customers of genuine products and expert installation for high-quality vehicle modifications.
• **"Comprehensive Auto Care Under One Roof":** Promoting their ability to handle both routine maintenance and complex repairs, alongside their customization services, offering convenience and expertise.
• **"Customer-Centric Service":** Highlighting their commitment to clear communication, reasonable scheduling, and attention to detail, as evidenced by positive customer feedback.
• **"Expert Technicians, Quality Products":** Emphasizing the skill of their team in customizing and repairing vehicles, ensuring durable and effective solutions.

Killbuck Valley Auto’s contact information, phone (740) 610-7125 and mobile +1 740-610-7125, provides direct lines for customers to inquire about services, get quotes, or schedule appointments. Their established presence on OH-60 and positive customer feedback position them as a reliable and specialized auto repair station, particularly for those in the Killbuck Valley region seeking to maintain or significantly enhance their vehicles.