Kia Parts Discount

Kia Parts Discount, located at 2010 Skibo Rd, Fayetteville, NC 28314, USA, functions as the parts department of Fayetteville Kia. The establishment can be reached via phone at (910) 826-4602 or mobile at +1 910-826-4602. While the platform category is "Auto Repair Stations," it's crucial to understand that "Kia Parts Discount" is specifically focused on providing genuine Kia parts for sale and is intrinsically linked to the broader operations of a Kia dealership, Fayetteville Kia. This connection means that beyond just selling parts, the location likely offers comprehensive services related to Kia vehicles, including maintenance, repairs, and even new and used vehicle sales, leveraging the expertise and resources of a full-service dealership.

The environment at Kia Parts Discount, as part of Fayetteville Kia, would typically be a modern and well-organized dealership facility. This would encompass a dedicated parts counter where customers can inquire about and purchase specific Kia components. Beyond the parts counter, the dealership environment would include a showroom for new and used Kia vehicles, a customer waiting area, and a service center with multiple bays for vehicle maintenance and repair. The atmosphere is generally designed to be professional and customer-friendly, reflecting the brand image of Kia. The location on Skibo Rd places it in a commercial hub of Fayetteville, offering convenient access for both local residents and those from surrounding areas like Fort Bragg, Raleigh, Durham, and Chapel Hill, as indicated by the dealership's online presence.

The services and goods offered by Kia Parts Discount are primarily focused on providing genuine original equipment manufacturer (OEM) Kia parts. This ensures that customers receive components specifically designed for their Kia vehicles, maintaining optimal performance and safety. Key services and goods include:

• Genuine Kia Parts Sales: A comprehensive inventory of parts for various Kia models, ranging from engine components and brake parts to filters, electrical components, and body panels.
• Parts Ordering: The ability to order specific parts that may not be immediately in stock, ensuring customers can get even obscure or specialized components.
• Kia Accessories: Providing a range of genuine Kia accessories for customization and enhancement of vehicles.
• Service and Repair Integration: As part of a dealership, the parts department works hand-in-hand with the service center. This means that customers bringing their Kia for service or repair will have access to factory-certified technicians who use these genuine parts.

It's important to note that while the business name provided is "Kia Parts Discount," the customer reviews largely speak to a broader dealership experience, including vehicle sales. This suggests that the "Auto Repair Stations" category, in this context, refers to the overall automotive services provided by the dealership, with the parts department being a crucial component. The dealership offers a full selection of automotive services including new Kia vehicles, factory-certified pre-owned Kias, competitive auto loans, and certified service and repairs. This comprehensive approach means they are a one-stop shop for Kia owners.

The features of Kia Parts Discount, and by extension Fayetteville Kia, are highlighted by contrasting customer experiences. One highly positive review emphasizes exceptional service in car sales. This customer describes their salesperson, Anthony Faison, as "HANDS DOWN the best sales person I EVER dealt with!" and highlights his truthfulness, reliability, and ability to save money for the customer. The review also praises the professionalism of the manager, JP, and states a strong intention to "ONLY buy cars from this place now on." This indicates a strong focus on customer satisfaction, transparent dealings, and a positive car-buying experience within the dealership. The overall quality of service, particularly in the sales department, is lauded as "amazing," with the ability to ensure customers "WILL leave happy."

However, a contrasting review points to a significant area of concern: "Horrible phone customer service, would not shop here." This feedback suggests inconsistency in customer service delivery, specifically when interacting over the phone. While in-person sales and service might be exceptional, as highlighted by the positive review, initial phone interactions might be a point of frustration for some potential customers. This variance implies that while the dealership strives for excellence in certain areas, particularly sales, there may be challenges in maintaining consistent quality across all customer touchpoints.

Regarding promotional information, dealerships like Fayetteville Kia (which includes Kia Parts Discount) typically offer a variety of promotions. Online information from Fayetteville Kia's service specials page, for instance, indicates various offers for Kia vehicles, such as:

• Service Specials: Including "The Works" (oil change, multi-point inspection, tire rotation), tire rotation specials, battery tests, A/C cabin & air filter changes, and alignment specials.
• Parts Specials: Although specific current parts discounts are not detailed in the general search results, dealerships frequently offer discounts on genuine parts and accessories.
• Lifetime Oil Changes: A significant promotional offer for vehicles purchased in 2025, providing free lifetime oil changes when performed at Happy Kia (which is a Kia dealership, though the direct connection to "Fayetteville Kia" is implied by shared branding practices within a dealer group).
• Tiered Discounts: Promotions that offer increasing percentages off services or parts purchases based on the amount spent (e.g., "$150 OFF," "You Spend, You Save" promotions).
• Military Discounts: Dealerships in areas like Fayetteville often provide special discounts for active duty, retired, and military veterans.
• Tire Deals: Promotions like "Buy 3 Tires, Get 1 for $1" are common.

These promotions aim to attract customers for both service and parts needs, emphasizing value and cost savings. While the direct details of "Kia Parts Discount" promotions are integrated with the broader dealership's offers, the commitment to providing genuine Kia parts at competitive prices, along with the potential for exceptional sales service, are key promotional aspects. Customers seeking Kia parts are encouraged to visit the dealership or inquire directly about current specials to benefit from these offerings, while being mindful of potential inconsistencies in phone customer service.