Kesley Electric Motor Services

Located at 15792 Main St, Kesley, IA 50649, USA, Kesley Electric Motor Services stands as a highly-regarded "Auto Repair Station" serving the local community. While their name specifically highlights "Electric Motor Services," customer reviews indicate a broader range of automotive repair capabilities, including specific mentions of vehicle AC repair. This establishment provides essential goods for sale, primarily in the form of parts necessary for their repair services, and offers comprehensive automotive care. You can reach them by phone at (319) 347-2462 or +1 319-347-2462.

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Environment and Accessibility

Kesley Electric Motor Services is situated on Main Street in Kesley, IA, suggesting a central and easily accessible location within the town. As an auto repair station, their physical environment would typically include a workshop or service bay area for vehicle diagnostics and repairs, along with a reception or office space for customer interactions. While specific details about the interior setup are not provided, the consistent positive feedback from customers strongly suggests a welcoming and professional atmosphere. The emphasis on "excellent folks to work with" and "friendly people" points to a customer-oriented environment where clients feel comfortable and respected. The business was founded in 1982 by Tom and Grace Barter, initially focusing on electric motor repair, and has since expanded its capabilities. This long-standing presence in the community contributes to a sense of trust and reliability in their local environment.

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Comprehensive Services and Goods for Sale

As an "Auto Repair Station" specializing in electric motors and extending its expertise to vehicles, Kesley Electric Motor Services offers a range of critical services. While "Electric Motor Services" in their name might imply industrial or non-automotive electric motor repair, customer reviews clearly indicate their involvement in car repair, specifically noting "AC back up and running." This suggests a versatility that covers various electrical and mechanical aspects of vehicle maintenance and repair. Their services likely include:

• Electric Motor Repair: This is their named specialty, and while primarily for industrial or commercial applications (up to 20 horsepower as per some listings), this expertise translates well into vehicle electrical systems, which are increasingly complex.
• Vehicle AC Repair: Directly mentioned in a customer review, indicating their capability to diagnose and repair issues with automotive air conditioning systems, from refrigerant leaks to compressor replacements.
• General Automotive Electrical Diagnostics and Repair: Given their expertise in electric motors, it's highly probable they handle other automotive electrical issues such as starter problems, alternator issues, wiring faults, and sensor diagnostics.
• General Vehicle Maintenance and Repair: While not explicitly detailed, a standard "Auto Repair Station" would typically offer a broader range of services to complement their specialized areas. These could include:
  • Brake System Inspection and Repair
  • Oil Changes and Fluid Services
  • Diagnostic Services for Check Engine Lights and other warning indicators
  • Battery Testing and Replacement
  • Minor Engine Repairs
  • Suspension and Steering Component Checks
• Goods for Sale: As part of their repair services, they would source and provide necessary automotive parts, such as AC components (compressors, condensers, evaporators), electrical components (alternators, starters, wiring), and any other parts required for the repairs they undertake. While not a retail store for parts for DIY customers, they supply the needed items for their professional service.

Their long-standing history since 1982 also suggests an adaptability to evolving vehicle technologies, including potentially newer electrical systems in modern cars.

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Key Features and Customer Experience

The customer reviews for Kesley Electric Motor Services paint a very positive picture, highlighting several key features that contribute to their excellent reputation:

• Excellent Communication: Customers consistently praise their "great communication." This is vital in auto repair, as clear explanations of issues, proposed solutions, and pricing build trust and reduce customer anxiety.
• Exceptional Helpfulness: They are described as "very helpful" and "excellent folks to work with." This indicates a staff that goes beyond just performing repairs; they actively assist customers, answer questions, and ensure a positive overall experience.
• Reasonable Pricing: The phrase "reasonably priced" is a significant commendation, especially in the auto repair industry. It assures customers that they are receiving fair value for the quality of service provided, without feeling overcharged.
• Friendly and Personable Staff: The repeated mention of "friendly people" and "excellent folks to work with" highlights a welcoming and approachable team. This personal touch creates a comfortable atmosphere for clients.
• Problem-Solving Focus: The specific mention of getting a family's "AC back up and running" underscores their effectiveness in resolving crucial vehicle issues, providing functional solutions that directly benefit customers.
• Reliability and Trustworthiness: The reviews collectively convey a strong sense of reliability and trustworthiness. Customers feel confident in their work and the advice they receive, leading to sentiments of being "extremely grateful."

The combination of technical proficiency, fair pricing, and outstanding interpersonal skills makes Kesley Electric Motor Services a highly recommended choice for auto repair in the area.

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Promotional Information

While the provided reviews do not detail specific promotional campaigns for Kesley Electric Motor Services, businesses with such strong positive word-of-mouth often rely on their reputation. However, they may also engage in various forms of promotion typical for auto repair stations:

• Word-of-Mouth Referrals: This is arguably their most potent promotional tool, given the effusive praise from satisfied customers who are likely to recommend them to friends and family.
• Community Engagement: As a local business in Kesley, they might support local events or advertise in community publications, reinforcing their connection to the area.
• Seasonal Service Specials: Many auto repair shops offer seasonal discounts on services like AC checks in spring/summer or battery/heating system checks in fall/winter.
• Online Presence and Reviews: Their positive online reviews act as a powerful form of promotion, attracting new customers who research local businesses.
• Loyalty Programs: Some independent shops offer incentives for repeat business, such as discounts after a certain number of visits or total spending.

For the most current information on services, pricing, or any ongoing specials, local users are encouraged to contact Kesley Electric Motor Services directly at (319) 347-2462. Their dedication to quality work, transparent pricing, and exceptional customer service makes them a valuable asset to the Kesley community for all automotive repair needs, especially those involving electrical systems and AC.