Ken's Auto Service Center

Ken's Auto Service Center ico

(352 reviews)

Auto Repair StationsOhioSummit CountyAkronElletMassillon Road

Summit County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 330-733-4328
  • www.kensautoservicecenter.com
  • 1656 Massillon Rd, Akron, OH 44312, USA

Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

Ken's Auto Service Center Introduce

For local residents seeking reliable and comprehensive automotive care, Ken's Auto Service Center stands out as a leading establishment within the Auto Repair Stations category. This isn't just another garage; it's a dedicated facility focused on providing a complete spectrum of vehicle maintenance and repair services, ensuring your car remains in optimal condition for the road ahead. We understand that your vehicle is a vital part of your daily life, and our commitment is to provide expert service that you can trust, keeping you safely on the go with minimal disruption.

When you arrive at Ken's Auto Service Center, the immediate impression is one of professionalism and order. The environment is designed to be welcoming and efficient. You'll typically find a clean and well-organized waiting area, often equipped with comfortable seating, complimentary Wi-Fi, and perhaps a selection of magazines or a television to help pass the time while your vehicle is being serviced. This focus on customer comfort extends to the shop itself, where bays are kept tidy and tools are meticulously organized, reflecting a commitment to precision and efficiency in every repair. Unlike some repair shops that might feel cluttered or chaotic, Ken's strives for an atmosphere that instills confidence and peace of mind. The staff are typically friendly and approachable, ready to answer questions and provide clear explanations without resorting to overly technical jargon. This dedication to a professional and transparent environment is a cornerstone of the customer experience at Ken's Auto Service Center.

The range of services offered at Ken's Auto Service Center is extensive, covering virtually every aspect of vehicle care. As an “Auto Repair Station,” they are equipped to handle everything from routine preventative maintenance to complex diagnostics and repairs. This includes fundamental services such as oil changes, tire rotations and balancing, and brake inspections and replacements – essential tasks that keep your vehicle running smoothly and safely. Beyond these basics, Ken's is proficient in more intricate repairs. This includes comprehensive engine diagnostics and repair, addressing issues ranging from mysterious warning lights on your dashboard to more significant mechanical failures. They also specialize in transmission services, ranging from fluid flushes to rebuilds or replacements, vital for the longevity and performance of your vehicle. Furthermore, you can expect services related to your vehicle’s electrical system, air conditioning, suspension, steering, and exhaust. The center typically utilizes modern diagnostic equipment, allowing their technicians to accurately identify problems and recommend the most effective solutions, saving you time and money in the long run. Whether it's a routine check-up or an unexpected breakdown, Ken's aims to be your one-stop shop for all automotive needs, providing comprehensive solutions under one roof.

A key feature that sets Ken's Auto Service Center apart is their emphasis on skilled technicians and quality parts. Reputable auto repair stations understand that the expertise of their staff is paramount. At Ken's, you can expect technicians who are often ASE-certified, meaning they have undergone rigorous training and testing to demonstrate their proficiency in various automotive repair areas. This certification provides an assurance of their technical competence and commitment to industry standards. Furthermore, the center typically prioritizes the use of high-quality, reliable parts, whether they are OEM (Original Equipment Manufacturer) or trusted aftermarket components. This commitment to quality materials, combined with expert labor, helps ensure the longevity and effectiveness of any repair. Another notable feature is their dedication to transparent communication. Before any work is done, customers usually receive a detailed explanation of the problem, the proposed solution, and an itemized estimate of the costs involved. This proactive approach to communication helps build trust and empowers customers to make informed decisions about their vehicle's care. Many customers also appreciate the potential for a warranty on parts and labor, providing additional peace of mind after a service or repair.

To further enhance the customer experience and attract new clientele, Ken's Auto Service Center frequently offers promotional incentives. These promotions are often tailored to common automotive needs, making expert car care more accessible. You might find seasonal specials, such as discounted rates on air conditioning service during the summer months or winter readiness checks as temperatures drop. Common promotions include percentage off specific services like brake jobs or alignment services. It's also typical for auto repair stations to offer discounts on routine maintenance packages, for example, a bundle deal on an oil change and tire rotation. First-time customer discounts are also a popular way to encourage new clients to experience their service. Keep an eye out for online coupons or flyers that might offer savings on diagnostic fees or specific parts. Some centers even have loyalty programs, rewarding returning customers with points or exclusive discounts on future services. To stay informed about the latest deals and ensure you're getting the best value, it's always recommended to check their official website, social media channels, or inquire directly with their staff about any ongoing or upcoming promotions. These promotional efforts underscore Ken's commitment to providing not only top-tier service but also a cost-effective solution for your automotive maintenance and repair needs.

Ken's Auto Service Center Photos

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Ken's Auto Service Center Location

Ken's Auto Service Center Customer Reviews

I've had work done on my last vehicle and they were honest and saved me a lot of money on a AC Compressor. They were highly recommended by friends from church. I won't take my vehicle anywhere else. They're the best auto repair shop ever. I would highly recommend them.

May 05, 2025 · Todd Lampe

I totally appreciate Ken’s auto service center, they were very thorough and exceptional in finding the problems with my car and repairing them quickly. And the price was very, very reasonable.

May 19, 2025 · Tom Ross

Shawn the mgr is great!! He is open and honest about what needs to be done to keep you and family safe in your vehicle. Great fair prices.

Jan 23, 2025 · Michele Floyd

So I took my 2022 chrysler pacifica touring l to north coast auto mall for no oil pressure issue. They diag the motor and said the oil pump went. So I took it to kens auto, they did diag for me and found out that the dealership over tighten the plastic oil filter cap and caused it to clog the oil filter causing no oil pressure. Issac that works there is the man that figured it out. Bec he has seen this before. So he is the man I would recommend if you have any issues. Take it to kens

Apr 10, 2025 · Teddy mallow

I suddenly had no brakes. I had my van towed there and also had them check my exhaust system. They fixed both for a good price. I will use them again

Dec 22, 2024 · Alice Taylor