Kaizen Collision Center - Las Vegas West

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 702-362-9500
- www.kaizencollision.com
- 4542 W Hacienda Ave, Las Vegas, NV 89118, USA
Operating Hours
Kaizen Collision Center - Las Vegas West Introduce
For local users in Las Vegas seeking a reliable and customer-focused auto repair station, Kaizen Collision Center - Las Vegas West, located at 4542 W Hacienda Ave, Las Vegas, NV 89118, comes highly recommended based on recent customer experiences. They can be contacted at (702) 362-9500 or +1 702-362-9500.
Customers have consistently praised Kaizen Collision Center - Las Vegas West for their outstanding service and commitment to customer satisfaction. One reviewer stated they would never take their vehicles anywhere else, highlighting the staff's kindness and helpfulness. They specifically mentioned the manager going above and beyond to ensure they received the necessary repairs at an affordable price, emphasizing the honesty and genuine care provided, rather than a focus on making a quick profit. This customer also appreciated Eugene taking the time to explain the parts and options in detail.
Another customer who had their 2015 GTi repaired after being rear-ended shared a similarly positive experience. They chose Kaizen Collision Center based on reviews and location, and also received a virtual estimate. They reported an excellent job in restoring their car to its original condition and appreciated the extra effort made to meet their needs. This customer strongly recommends the shop for anyone needing repairs and awesome service.
Key features highlighted by customer reviews include:
- Exceptional Customer Service: Staff is described as beyond kind and helpful.
- Affordable Prices: The manager works to ensure customers receive necessary repairs at an affordable cost.
- Honesty and Integrity: Customers feel the shop is honest and genuinely cares about their needs.
- Transparent Communication: Staff, like Eugene, take the time to explain repairs and options to customers.
- High-Quality Repairs: Customers report excellent workmanship in returning their vehicles to their original state after collisions.
- Going the Extra Mile: The team is noted for exceeding expectations to meet customer needs.
Currently, specific promotional information is not available in the provided reviews. However, the strong emphasis on excellent customer service, honesty, and quality repairs suggests a commitment to providing value to local users. If you are in the Las Vegas West area and require auto repair services, particularly collision repairs, Kaizen Collision Center - Las Vegas West appears to be a highly reputable and trustworthy option based on customer testimonials.
Kaizen Collision Center - Las Vegas West Photos
Kaizen Collision Center - Las Vegas West Location
Kaizen Collision Center - Las Vegas West Customer Reviews
Omgosh, I'm telling you I will never take my vehicles anywhere else now!! The staff was beyond kind and helpful. The manager bent over backwards to make sure I got what was needed at an affordable price. I honestly can not say enough wonderful things about my experience with Kaizen. The most important part is they are honest. They are not trying to make a quick buck, they care. Eugene even took me in the back and showed me all the parts and explained my options. It was just an amazing experience.
Feb 11, 2025 · Natalie
I took my 2015 GTi to get it repaired after getting rear ended by a distracted driver. I actually checked the reviews and the location, also got a virtual estimate prior to the insurance recommending the shop. They did an excellent job putting my car back together to the original state. They went the extra mile to make sure my needs were met. I'll definitely recommen the shop for anyone that needs repairs and an awesome service. 👌
Jan 20, 2025 · Ricardo Giron
I was in a hit and run that cosmetically damaged my rear bumper on my Forester. While it didn't affect any major parts, the bumper was still ready to peel off and it barely snapped back in place. My insurance sent me here and I'm so happy they did. The staff got me taken care of within a week (sooner than originally estimated). The repair was flawless and the process was simple and easy. I'll be recommending them to everyone!
Oct 17, 2023 · Megan
These guys do great work and stand behind it. Totally would recommend. Did great job after my car got broadsided.
Feb 12, 2025 · Neal Shelton
Amazing repair like nothing happened. Highly recommend it. Came back second time around for my other vehicle. Paint match is extremely accurate. Honest repair and friendly staff.
Jan 13, 2025 · Ace Briones
lemme tell u she looks brand. spankin. new!! the team was very insightful and kept me up to date. they went above and beyond they even fixed a rim not impacted by my accident. they also accept Affirm! thxx u Kaizen 🙌🫶
Mar 09, 2025 · Zaden Miyasato
Just completed a wonderfully refreshing experience with this top notch repair operation. We had a non insurance related repair which was caused by a hit and run driver. We shopped it with several prominent collision shops and got the same indefinite estimates regarding costs and timing. Couldn't really tell for certain until they got into the damage!! When we got involved with Eugen and his team they assured us that it could be done at a reasonable price and on a timely basis. And they did it. A perfect repair and then some!! I highly recommend these professionals!!
May 08, 2025 · Glenn Hoffman
I can’t speak highly enough about the entire team – they were amazing from start to finish. From our service representative to the general manager, Eugene, everyone was incredible. They went above and beyond by sourcing an OEM part that was on back order with no ETA. What could have been a stressful situation due to a not-at-fault car accident was made so much easier thanks to Kaizen and their team. The experience was seamless, and I truly appreciate their dedication. Thank you again!"
Mar 17, 2025 · Yoni Bornstein
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