K And A Auto

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Operating Hours

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K And A Auto Introduce

K And A Auto positions itself as a comprehensive "Auto Repair Station" dedicated to providing a wide range of automotive services to local users. With locations in various areas, including West Covina, California, and Philadelphia, Pennsylvania, K And A Auto aims to be a go-to destination for vehicle owners seeking reliable and efficient car care. They offer services that extend beyond basic maintenance, addressing complex mechanical issues and even collision repairs, making them a versatile choice for keeping vehicles in optimal condition.

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Environment: Focused on Functionality and Customer Interaction

The environment at K And A Auto shops, as typical for an "Auto Repair Station," is primarily functional, designed to facilitate efficient vehicle diagnostics and repair. While specific amenities may vary by location, the core focus is on a professional and organized workspace. Customers can expect a reception area where they can discuss their vehicle's needs with service advisors. The emphasis is on clear communication and transparency regarding the repair process. Reviews suggest that while some locations might be more basic, others offer a more developed customer experience, possibly with a waiting area. For K And A Auto, a key aspect of their environment extends to their online presence, particularly for locations that offer online booking. Their digital interface aims to be straightforward, allowing customers to easily schedule appointments and understand the types of services available, reflecting a modern approach to customer convenience in the auto repair sector. Some locations also highlight their ability to handle various makes and models, implying a well-equipped facility capable of servicing diverse vehicle types.

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Services: A Comprehensive Suite of Automotive Solutions

K And A Auto, as an "Auto Repair Station," offers an extensive menu of services designed to cover nearly every aspect of vehicle maintenance and repair. Their goal is to provide a one-stop shop for automotive needs, ensuring vehicles run smoothly and safely. Key service offerings generally include:

  • General Automotive Repair: Addressing a broad spectrum of mechanical and electrical issues, from minor fixes to major component overhauls.
  • Preventative Maintenance: This includes crucial services like oil changes, tire rotations, fluid checks, and multi-point inspections to prevent costly breakdowns and extend vehicle life. They emphasize proactive maintenance plans tailored to individual driving styles.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacement, and fluid checks to ensure optimal stopping power and safety.
  • Muffler & Exhaust Services: Diagnosis and repair of exhaust system components to maintain vehicle performance and emissions.
  • Tire Services: Offering tire alignment, replacement, and repair to ensure proper handling and tire longevity.
  • Air Conditioning (A/C) Repair: Diagnosing and fixing issues with the vehicle's A/C system to ensure comfortable cabin temperatures.
  • Steering & Suspension Repair: Addressing problems with steering and suspension components to provide a smooth and safe ride, including issues like drifting or pulling.
  • Car Battery Replacement & Installation: Testing and replacing car batteries to ensure reliable starting power.
  • CV Joint Repair & Replacement: Services for constant velocity joints, critical for smooth power delivery to the wheels.
  • Car Tune-Ups: Optimizing engine performance through spark plug replacement, filter changes, and other adjustments.
  • Engine Diagnostic Testing: Utilizing advanced diagnostic tools to accurately pinpoint engine issues and illuminate check engine lights.
  • Module Programming: Offering specialized services like module programming for modern vehicle systems.
  • Collision Repair: While some K And A Auto entities might focus solely on mechanical repairs, some also act as a full-service auto body shop, offering collision repair services, including paintless dent repair, glass repair, and auto painting. These locations often work with major insurance companies to streamline the claims process.
  • Mobile Repair: Select K And A Auto locations may offer mobile repair services, bringing the repair shop directly to the customer for added convenience.

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Features: Convenience and Expertise

K And A Auto incorporates several features designed to enhance the customer experience and underscore their commitment to professional service:

  • ASE-Certified Mechanics: Many K And A Auto locations highlight that their mechanics are ASE-certified, indicating a commitment to industry standards and expertise in automotive repair.
  • Online Booking: For locations that offer it, the ability to book appointments online provides significant convenience, allowing customers to schedule services at their leisure.
  • Work Guarantees/Warranties: Some affiliated repair shops, like T & K's Automotive Center which shares a similar naming convention and may be part of the same network or similar philosophy, offer warranties on their work, such as a 12,000-mile or 1-year warranty. This demonstrates confidence in their repairs and provides peace of mind to customers. Similarly, collision centers sometimes offer a lifetime warranty on their work.
  • Customer Education: Some K And A Auto presences provide online resources or blogs with auto maintenance tips, fuel-saving suggestions, and repair advice, aiming to empower customers with knowledge about their vehicles.
  • Prompt Inquiry Response: Service centers aim to address customer inquiries on the same day, indicating a focus on responsive communication.
  • Ability to Work with Customer-Sourced Parts: Some customer reviews indicate that K And A Auto might be willing to perform labor on parts provided by the customer, offering flexibility and potential cost savings, though this practice can vary by location and type of repair.

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Promotional Information: Value-Driven Car Care

Information on specific, consistent promotional offers for K And A Auto across all locations is limited and varies. However, based on the general practices of "Auto Repair Stations" and information available for similarly named or affiliated businesses, customers can typically expect promotions such as:

  • Seasonal Specials: Many auto repair shops offer deals on services like A/C checks in summer, winterization packages, or tire specials during changing seasons.
  • Routine Maintenance Discounts: Common promotions might include discounts on oil changes, tire rotations, or brake inspections.
  • Package Deals: Sometimes, services are bundled together at a reduced price, such as an oil change with a tire rotation and multi-point inspection.
  • New Customer Offers: A discount on a first-time service might be offered to attract new clients.
  • Online Coupons: It is common for auto repair shops to provide printable or digital coupons on their websites.
  • Discounts for Specific Groups: Some auto repair centers offer discounts for seniors, military personnel, or healthcare workers.
  • AAA Discounts: If a K And A Auto location is an AAA Approved Auto Repair facility (similar to K & K Performance Automotive, which has a 10% parts and 10% labor discount with a maximum of $75), AAA members could benefit from exclusive discounts. Customers should inquire directly if their local K And A Auto is part of such programs.

To find the most current and applicable promotional offers, customers are advised to visit the specific K And A Auto location's website or contact them directly. Promotions are dynamic and can change frequently. It's always a good practice to inquire about any available deals or discounts when scheduling service or before work begins.

In summary, K And A Auto aims to be a reliable and comprehensive "Auto Repair Station" that caters to a wide array of automotive needs. With a focus on skilled technicians, a diverse service offering, and a commitment to customer convenience and transparency, they position themselves as a valuable resource for vehicle owners looking for everything from routine maintenance to complex repairs and even collision services, depending on the specific location's capabilities. While the customer experience can vary based on individual feedback, their overarching goal is to provide quality automotive care.

K And A Auto Photos

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K And A Auto Location

K And A Auto Customer Reviews

Unreliable and a complete deadbeat- took 3 hours to grab a single part from a store in Wyoming(after I paid him 240$) he then comes back slightly buzzed and spends 20 mins talking to another potential client(mind you this is after he took 3 hours to get here and hasn’t even begun to fix my car). Basically has robbed me of my money, left me with a car with a removed wheel and an axl stuck in the transmission. Mind you, he promised up and down I would not regret working with him(false), so if anyone is in need of auto work or is looking to call him for work- do not- I repeat do not ever work with this low life.(he also tries to run gas money scams- he somehow ran out of gas after being gone for three hours to pick up parts, but he did not forget to stop And get Arby’s- I assure you of this- obviously fast food is more important than gas)

Feb 25, 2022 · Chris Free

He said we had to pay up front to fix our car. Not to mention he came and looked at our car and seen with his own eyes it wasn’t a push start. The car end up working it self out thank Goodness cause he got to talking about it could take some days now cause he got the wrong part. Any who so we call and tell him we don’t need he service anymore we would like a refund, he comes all the excuses, I’m waiting on the shop to refunded the money back from the wrong part he so called ordered, then it was his bank taking a few days to process the refund. He blocked my husband number. So I call week later I had to jog his memory of who we was he Supposedlycame to about the refund. He would have the money to us by Friday (9/10/2021). Haven’t seen him and he also blocked my number .. He is a theft!!! It’s now Monday 9/13/2921

Sep 13, 2021 · nicole merritt

Allen was and is very unprofessional. Would charge me gas money everytime he got to the job site. Always created excuses of why he couldn't or wouldn't show up. Constantly changed the labor fees to retrieve more revenue. Would jack the car up and leave, come back smelling like alcohol. Would drink on the job site with no concerns for the consumer neighbors. Used more than enough profanity in displaying his stress towards the difficulty he faced during repairs around children near bye. Had very poor promptness. When being unsatisfied with his work ethics and concluded a termination of our agreement that consistently changed. He became highly upset and vouger and threw my spare keys out his vehicle window and told me to go fetch it dog. I would never recommend this backyard Mechanic to no one or anyone. A terrible experience I encounter with this guy. Wants you to pay upfront and doesn't do the work he ensures. Waste of money, time, and energy. Advise people to not do business with this scammer.

Nov 27, 2020 · Jason Garcia

He hit my car trying to park in front of it in the driveway and then before he leaves says he needs his son to bring him gas as he is out(mind you- I just paid him 320(190 in labor and he hasn’t done any work). Please for the love of god do not work with this man, I paid him 320$ to fix a cv axl and tire rod- up front which is not standard- he then proceeded to take 3 hours to grab said parts from a store 20 mins away- he comes back and works on the axl for 2 hours and then gets up and says “it’s time to go” and that he won’t be back till 1pm tomorrow to finish the job- mind you- he hasn’t fixed a single thing. He then leaves my car mounted and with a screwdriver in the left over cv shaft- I ask him if he is coming back and he says no- he then says he will not refund me the money despite not actually doing anything besides taking my wheel off and removing half of my Vc axl.

Feb 24, 2022 · Christopher Ceasar

Worst experience ever!! Very unprofessional paid up front never finished the job!! “Talks good but after he got the job realized he was a Alcoholic I know dumb move” do not recommend at all!!

Nov 27, 2020 · John wayne