John Roberts Nissan Service Center

John Roberts Nissan Service Center ico

(134 reviews)

Auto Repair StationsTennesseeCoffee CountyManchesterHillsboro Boulevard

Coffee County . Tennessee

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  • +1 931-728-2212
  • www.johnrobertsnissan.com
  • 2747 Hillsboro Blvd, Manchester, TN 37355, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

John Roberts Nissan Service Center Introduce

Within the critical Auto Repair Stations platform category, the John Roberts Nissan Service Center stands as a specialized and authorized facility dedicated to the maintenance, repair, and overall care of Nissan vehicles. Unlike independent repair shops that cater to all makes, a factory-authorized service center like John Roberts Nissan offers a distinct advantage for Nissan owners, providing unparalleled expertise and resources specifically tailored to their vehicles. This introduction aims to provide local users with a comprehensive overview of what to expect, including the environment, the specific services offered, unique features, and any available promotional information.

The environment at the John Roberts Nissan Service Center is designed to be highly professional, efficient, and customer-friendly, reflecting the standards set by Nissan. Upon arrival, customers typically drive into a designated service reception area, often indoors, where they are promptly greeted by service advisors. The waiting lounge is a notable feature, often providing a comfortable and inviting space with amenities such as complimentary Wi-Fi, self-serve coffee, cable TV, and sometimes even a children's play area, ensuring a pleasant wait. This commitment to customer comfort is a hallmark of dealership service centers. Beyond the customer-facing areas, the service bays are equipped with state-of-the-art diagnostic equipment and specialized tools that are specific to Nissan vehicles. The workshop is meticulously maintained, with technicians working in an organized and clean environment. The overall atmosphere balances high-tech capability with a focus on customer convenience, creating a reassuring experience for vehicle owners entrusting their Nissan to factory-trained professionals.

The services offered at John Roberts Nissan Service Center are comprehensive and exclusively geared towards Nissan vehicles, ensuring specialized care. Their offerings cover the full spectrum of vehicle maintenance and repair needs, from routine scheduled services to complex diagnostics and repairs. Key services typically include:

  • Routine Maintenance: This is a cornerstone, encompassing regular oil changes with genuine Nissan oil filters, tire rotations and balancing, multi-point inspections, fluid checks and top-offs (coolant, brake fluid, power steering fluid, transmission fluid), and filter replacements (air, cabin, fuel).
  • Brake Service: Full brake system inspection, repair, and replacement, utilizing Nissan Value Advantage® Brake Pads and Rotors, ensuring optimal stopping performance and safety specifically for Nissan models.
  • Tire Services: Beyond rotations and balancing, they offer new tire sales for a wide range of Nissan models, along with mounting, balancing, and flat repair, often with specific Nissan-recommended tire brands and fitments.
  • Engine Diagnostics & Repair: Advanced diagnostics for check engine light issues, performance problems, and complex engine repairs, all performed by technicians intimately familiar with Nissan engine architecture.
  • Transmission Service & Repair: Expert care for Nissan's conventional and continuously variable transmissions (CVTs), including fluid flushes, diagnostics for shifting issues, and repair or replacement.
  • Battery Services: Testing, replacement, and installation of genuine Nissan batteries, often with a complimentary inspection.
  • Air Conditioning & Heating System Repair: Diagnostics and repair of HVAC systems, ensuring proper climate control in the vehicle.
  • Electrical System Diagnostics: Troubleshooting and repair of all electrical components, from lighting and wiring to complex electronic control units unique to Nissan vehicles.
  • Factory Recall Services: As an authorized dealership, they perform all factory recalls and warranty repairs at no cost to the customer, ensuring vehicles comply with safety and performance standards.
  • Wheel Alignment: Computerized wheel alignment services, crucial for tire longevity and proper handling, especially important after suspension repairs.
The specificity of these services to Nissan vehicles, coupled with the use of genuine parts, is a significant advantage for owners.

Several features uniquely distinguish the John Roberts Nissan Service Center from independent repair shops within the Auto Repair Stations category. Paramount among these is the presence of factory-certified technicians. These technicians undergo extensive training directly from Nissan, staying up-to-date with the latest vehicle technologies, diagnostic procedures, and repair methods. This specialized knowledge ensures accurate diagnostics and high-quality repairs that adhere to manufacturer standards. Another critical feature is the exclusive use of Genuine Nissan Parts and accessories. These parts are designed, engineered, and tested specifically for Nissan vehicles, guaranteeing fit, function, and performance that aftermarket parts may not always provide. All repairs performed using these parts are typically backed by a Nissan-specific warranty, providing peace of mind to the owner. Furthermore, the service center often provides value-added amenities such as loaner vehicles (subject to availability), a complimentary car wash with service, and a convenient online scheduling system for appointments. Their ability to handle all warranty and recall work, which independent shops cannot, makes them an essential resource for owners of newer Nissan vehicles. The comprehensive multi-point inspection performed with many services also offers a detailed overview of the vehicle's health, helping owners stay proactive about maintenance.

John Roberts Nissan Service Center frequently offers various promotional incentives to enhance customer value. These promotions are often directly from Nissan USA or specific to the dealership, making them highly relevant to Nissan owners. Common types of promotions include:

  • Service Specials: Discounts on routine services like oil changes (e.g., $10 off conventional oil & filter change, or an oil & filter with tire rotation special), tire rotations and balancing (e.g., a specific low price), or percentage discounts on Nissan recommended services.
  • Brake Service Offers: Special pricing or percentage discounts on Nissan Value Advantage® Brake Service, including pads and rotors.
  • Tire Offers: Promotions such as "Buy 3 Eligible Tires, Get the 4th for $1" or a "Nissan Tire Price Match + 5% Credit" for eligible competitor quotes.
  • Battery Specials: Discounted prices on genuine Nissan battery replacements, often including free testing and installation, with a 24-month complimentary replacement and 84-month limited warranty.
  • Alignment Specials: Discounted computerized wheel alignment services, sometimes with a complimentary multi-point inspection.
  • Complimentary Inspections: Offers for free battery, brake, or multi-point inspections, encouraging customers to bring their vehicles in for a professional assessment.
These promotions are typically advertised on their official website under a "Service Specials" or "Coupons" section, as well as through direct mail or email campaigns. The validity and specific terms of these offers can vary, so it's always recommended for local users to check the John Roberts Nissan website or contact the service department directly for the most current and applicable promotions.

In conclusion, the John Roberts Nissan Service Center serves as a premier destination within the Auto Repair Stations category for Nissan owners in Manchester, TN, and surrounding areas. Its sophisticated and customer-centric environment, combined with a comprehensive suite of services utilizing genuine Nissan parts and performed by factory-certified technicians, ensures that every Nissan receives optimal care. With valuable features like warranty coverage, loaner vehicles, and a clear commitment to customer satisfaction, alongside regular promotional offers, John Roberts Nissan Service Center stands as a reliable, expert, and convenient partner for maintaining the performance, safety, and longevity of Nissan vehicles.

John Roberts Nissan Service Center Photos

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John Roberts Nissan Service Center Location

John Roberts Nissan Service Center Customer Reviews

Bought a new car with the help of Dylan. He was a pleasure to deal with. No high pressure or shell games like other dealers. Thank you to all the employees here for making my experience enjoyable.

Dec 03, 2024 · Ubon James

They are the best. Erika Trussell and the team are very nice and easy to work with. She fixed everything that was on my list.

Jan 09, 2025 · Mirrandie Smartt

I love this place!!!!! Patrick the service manager stays on top of every issue and stays informed of every detail that needs to be addressed. Jason is my Mechanic and always has a great attitude and is incredibly knowledgeable and talented at his art!!!! All the people in the service write up are wonderful and friendly and don’t mess around getting you in and out as fast as possible. I Love John Roberts Auto groups!!! Thank you everyone that works there!!!

May 18, 2024 · Scott

My vehicle broke down on US 24, near Manchester, TN with a failed tire. After being towed to the Nissan Center, Mr. Roberts made sure that my vehicle was properly serviced. Even after a full day of workday, the work continued on all 4 tires after work hours to make sure that it was in new condition and ready to continue my long distance journey. Blessings to Mr. Roberts and many thanks to Beech Grove Towing and the Manchester Sheriff's Office.

Oct 29, 2023 · KALgaryhill

I was met by a service representative immediately after I pulled in, he proceeded to complete my paperwork and I signed. The vehicle was promptly taken back to the mechanic. All the work requested was completed quickly and professionally. They didn’t add any unnecessary work or costs but they did a multipoint inspection and explained their findings. These folks know how to take care of the customer!!

Feb 16, 2024 · Kevin Syler