John Bascom's Automotive

(75 reviews)

Auto Repair Stations California Santa Clara County San Jose Willow Glen South Bascom Avenue

Santa Clara County . California

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+1 408-292-1200
johnsbascomautomotive.com
1305 S Bascom Ave, San Jose, CA 95128, USA

Operating Hours

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday Closed

Sunday Closed

John Bascom's Automotive Introduce

John Bascom's Automotive is a trusted name in the San Jose area for all your vehicle repair and maintenance needs. Located at 1305 S Bascom Ave, this family-friendly auto shop has been serving the community for years, earning a reputation for reliable, high-quality service at excellent value. Whether you need general repairs, routine maintenance, or specialized services like transmission work or engine diagnostics, John Bascom's Automotive is here to get your car back on the road quickly and efficiently.

Known for their honesty and transparency, this auto repair shop stands out in a competitive market by providing accurate diagnoses and upfront pricing. The skilled technicians at John Bascom's Automotive are trained to handle all makes and models, ensuring that your vehicle receives the care it needs without unnecessary expenses. They take pride in using only the highest-quality parts and materials, guaranteeing long-lasting repairs and maintenance services.

One of the standout features of John Bascom's Automotive is their flexible hours. Open Monday through Friday from 7:00 AM to 6:00 PM, they cater to the busy schedules of local residents. Their commitment to customer satisfaction extends beyond just fixing cars—they make it a priority to build lasting relationships with their clients.

Comprehensive Services: From routine oil changes and tire rotations to major repairs like transmission overhauls and engine replacements, John Bascom's Automotive handles it all. They also offer brake repair, alignment services, and even tire sales.
Honesty & Integrity: The team at John Bascom's Automotive is known for their integrity. They won't recommend unnecessary repairs or try to overcharge you. Their goal is to get your car fixed right the first time.
Quick Service: Understanding how frustrating it can be to have your vehicle in the shop, they make every effort to complete repairs and maintenance as quickly as possible without compromising on quality.

Customers love John Bascom's Automotive for their friendly staff and fair pricing. Many regular customers highlight Mike and his crew for their professionalism and dedication to providing exceptional service. One customer shared, "I've been taking my cars here for over 20 years, and it's comforting to know I can always rely on them for honest work and reasonable prices." Another added, "Mike was very helpful and timely with my truck repair—I couldn't recommend them enough!"

John Bascom's Automotive is more than just a repair shop; they're a trusted partner in keeping your vehicle running smoothly. Their attention to detail, commitment to quality, and customer-focused approach make them a top choice for drivers throughout the San Jose area.

John Bascom's Automotive Photos

John Bascom's Automotive Location

John Bascom's Automotive Customer Reviews

Mike and his crew are top notch! As everything in life has gotten more expensive over the last three years, it's nice to know I'll get great service and reasonable pricing from John's Automotive! I've lived in this neighborhood, Bascom and Whitethorne for almost 30 years and I've been taking cars there for 20 years! Thanks John and Mike! Rick Weingart

Mar 05, 2024 · Rick Weingart

I worked with Mike to get my truck taken care of and he was very helpful and friendly. He was timely with his response and I thought the prices were very fair.

Aug 10, 2023 · Ryan O'Halloran

Worst auto shop iv ever been to by far. Not only did they charge me way to much for the diagnostic, they charged more than a fare price for a new starter. Which is what they diagnosed the problem to be. Aftet I payed them i was reassured multiple times my car would be fine. The very next day it wouldn't start while i was in the middle of my delivery job. I waited 2 days till i took it back. They wanted to charge me again plus i left it at the shop for 4 whole days. When i went to pick it up this time they said it had no problems at all. Once again as soon as i left it broke down on me.... I suggest to anyone thinking of going here to change your mind before you get ripped off and your car never gets fixed. Or it may who knows. Either way HUGE RIP OFF!!!!!

Jul 08, 2015 · Noah Jones

Customer service here is non existent The person on the phone is an absolute tool he makes fun of you for not knowing basic things about your car so if you don't know the engine size he's going to make fun of you for not knowing that if he's going to ask you things about your car what's going on with it and then when you try to explain it to him he's basic going to make fun of you for that too I mean there's a million other shops you can go to in the Bay Area You don't have to come over here and get belittled trying to get your car fixed and it's also a way to expensive so just go somewhere else. Also the owner is now trying to say I am writing about the wrong company instead of taking responsibility.

Mar 08, 2023 · Jose Santiago

Just called and spoke to Mike (John's son) wanted to charge me $180 just to look at the car. Not an honest or nice guy in my opinion.

Dec 29, 2023 · H. Chang

Excellent service all around. I showed up with no appointment and they kindly made time for my car. They were fast and thorough, and very friendly and straightforward. Seems like an honest shop, which is very hard to come by these days.

Jan 02, 2017 · Cynthia Gonzalez