Jiffy Lube

Jiffy Lube ico

(345 reviews)

Auto Repair StationsIllinoisDuPage CountyWest ChicagoWest North Avenue

DuPage County . Illinois

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 630-293-7725
  • www.jiffylube.com
  • 137 W North Ave, West Chicago, IL 60185, USA

Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

Jiffy Lube Introduce

Jiffy Lube, located at 137 W North Ave in West Chicago, IL 60185, operates within the "Auto Repair Stations" platform category, primarily focusing on providing quick and convenient automotive maintenance services. While not a traditional full-service auto repair shop that handles extensive mechanical repairs, Jiffy Lube specializes in essential upkeep such as oil changes, fluid checks, and other routine maintenance tasks. Based on the positive experiences shared by their customers, this West Chicago location is recognized for its professional staff, efficient service, and a customer-friendly approach that prioritizes transparency and speed.

Although the provided reviews do not offer detailed descriptions of the shop's environment, the emphasis on professionalism and positive interactions with the staff suggests a clean and well-organized facility. The focus of the customer feedback is on the quality of service and the courteous demeanor of the employees, indicating an environment where efficiency and customer satisfaction are key priorities. The quick turnaround times mentioned imply a setup designed for streamlined service delivery.

The primary service highlighted in the customer reviews is oil changes. One customer specifically visited Jiffy Lube for this routine maintenance and reported a positive experience. They noted that the "guys working the shop were professional and the service was great." This suggests a team that is well-trained and competent in performing their duties. The customer also specifically mentioned a staff member with long hair who was "super friendly and answered my questions thoroughly," indicating a willingness to engage with customers and provide helpful information. This personal touch contributes to a positive customer experience.

The same reviewer also recounted a previous visit, recalling a service advisor, possibly named Rob, who greeted them warmly and clearly explained the available options and pricing. This proactive communication is crucial in building trust and ensuring that customers feel informed about the services they are receiving. A significant point of praise was the absence of aggressive upselling, a common concern at some automotive service locations. The customer explicitly stated, "I can trust them to get the necessary stuff done quickly without feeling like they are aggressively pushing other services onto me that I don't need like other shops do." This highlights a key differentiator for this Jiffy Lube location – a focus on necessary services delivered efficiently without undue pressure for additional purchases.

Another customer provided a detailed account of their experience, noting that an employee named Nick approached their vehicle promptly upon arrival. Nick was described as "pleasant, well-dressed and eager to help," creating a positive first impression. The efficiency continued as the truck was quickly taken in for service. Nick then took the time to explain the full service that would be performed, again emphasizing professionalism and clear communication. The reviewer highlighted the overall experience as "very nice" and remarkably fast, with a total time of less than 15 minutes for a comprehensive service. Despite the speed, the service was also described as "very thorough," indicating that efficiency did not come at the expense of quality.

Based on the consistent positive feedback, the key features of this Jiffy Lube location include:

  • Fast and Efficient Service: Customers consistently highlight the quick turnaround times for services like oil changes.
  • Professional and Friendly Staff: Employees are described as professional, pleasant, and eager to assist customers. Specific staff members like the long-haired employee and Nick are mentioned for their excellent service.
  • Transparent Communication: Staff members take the time to explain services, options, and pricing clearly to customers.
  • No Aggressive Upselling: Customers appreciate the focus on necessary services without pressure to purchase additional, unwanted services.
  • Thorough Service: Despite the speed, the services are reported to be comprehensive and well-executed.
  • Convenient Location: Situated on W North Ave in West Chicago, it offers accessibility for local residents.
  • Focus on Routine Maintenance: While not a full repair shop, they excel in providing quick and efficient oil changes and fluid checks.

Currently, the provided information does not include any specific promotional offers or discounts being advertised by this Jiffy Lube location. However, their established reputation for speed, professionalism, and a no-pressure service environment likely serves as a significant draw for local customers seeking efficient automotive maintenance. For those in West Chicago, IL, and the surrounding areas, this Jiffy Lube offers a convenient and trustworthy option for routine vehicle upkeep.

For residents of West Chicago, IL, and nearby communities looking for a fast and professional "Auto Repair Station" specializing in quick maintenance services like oil changes, the Jiffy Lube located at 137 W North Ave is a highly recommended choice. They can be contacted at (630) 293-7725 or +1 630-293-7725. The positive testimonials consistently praise their efficient service, friendly and professional staff, and transparent approach to customer care. If you need a quick and reliable oil change or other routine maintenance without the hassle of aggressive sales tactics, this Jiffy Lube appears to be an excellent option in the West Chicago area.

Jiffy Lube Photos

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Jiffy Lube Location

Jiffy Lube Customer Reviews

I just came here for an oil change - the guys working the shop were professional and the service was great. The guy with the long hair was super friendly and answered my questions thoroughly. Last time I came the service guy (I think his name was Rob?) greeted me warmly and walked me through options and pricing. I can trust them to get the necessary stuff done quickly without feeling like they are aggressively pushing other services onto me that I don't need like other shops do. Highly recommend!

Feb 18, 2025 · John Emerick

When I pulled up Nick came out who was pleasant, well-dressed and eager to help. After a few moments drove the truck in. He came over and explained what the full service would be. Again, very professional. Went over all the services. Overall a very nice experience in and out in less than 15 minutes. They were very thorough.

Mar 17, 2025 · Ted Tomlin

I decided to stop before work to get my oil changed. Very impressed, the employees were very polite. Liked that they completed my oil change in about 15 or 20 minutes. I still made it to work on time. Thank you Trey & Staff for the Great service

Feb 15, 2025 · Nancy

I have a Subaru Crosstrek. Nick was awesome. He gave me honest information a great discount and fast reliable service. I would recommend anyone to go here. You will not be disappointed. 😀☺️

Apr 16, 2025 · melissa h

Been to this location for oil changes a couple of times and both times have been in and out within about 20 to 30 minutes or so. Fast and prompt service. And one time was there on a Saturday morning about 10:30AM and didn't have to wait long for other people. Less than 5 minutes before they took my car in for the oil change. Will be using this location again for a quick service oil change.

Jan 31, 2025 · Martin Stark