Jiffy Lube

(610 reviews)

Auto Repair StationsOhioFranklin CountyColumbusEastmoorEast Main Street

Franklin County . Ohio

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

Jiffy Lube Introduce

For vehicle owners in Columbus, Ohio, particularly in the vicinity of East Main Street, maintaining a car's health through regular service is key to its longevity and performance. Jiffy Lube, located at 3191 E Main St, Columbus, OH 43213, USA, stands out as a prominent and highly regarded establishment within the "Auto Repair Stations" category, specifically excelling in rapid, comprehensive preventative maintenance services. They are easily reachable by phone at (614) 237-2911 or mobile at +1 614-237-2911, offering convenience for scheduling or inquiries.

Jiffy Lube operates as a specialized "Auto Repair Station" with a clear focus on the quick lube and preventative maintenance segment of the automotive service industry. Unlike traditional full-service repair shops that handle complex mechanical breakdowns, Jiffy Lube's business model is built around efficiency, convenience, and a streamlined approach to routine vehicle care. Their services are designed to keep vehicles running smoothly, preventing major issues before they arise, thereby saving customers time and money in the long run. They are the go-to destination for services that don't require extensive diagnostic work or lengthy repair times.

The **environment** at Jiffy Lube is meticulously designed for speed, efficiency, and customer comfort, reflecting its quick-service model. Based on customer reviews and common Jiffy Lube practices, you can expect:

  • **Drive-through service bays:** Vehicles are typically serviced in a drive-through manner, allowing for swift entry and exit, minimizing wait times.
  • **Visible and transparent operations:** Customers can often observe their vehicle being serviced from a dedicated waiting area, fostering trust and transparency.
  • **A comfortable waiting area:** While service is quick, a clean and often air-conditioned waiting room is provided, typically with seating, restrooms, and sometimes complimentary Wi-Fi or reading materials.
  • **Friendly and energetic staff:** As highlighted by customer reviews, the staff often bring "unique personalities" and create a "friendly atmosphere," contributing to a positive experience.
  • **Organized and clean bays:** Even with high volume, the service bays are generally kept tidy and well-maintained, indicating professionalism.

The East Main Street location in Columbus makes it easily accessible for residents seeking convenient and fast vehicle maintenance. The overall atmosphere prioritizes customer satisfaction through both efficient service and personable interactions.

The **services** provided by Jiffy Lube are comprehensive within the realm of preventative maintenance and quick care. While their core offering is the oil change, their capabilities extend to numerous other vital automotive services:

  • **Signature Service Oil Change:** This is Jiffy Lube's flagship service, including a fresh oil and filter change, lubrication of chassis components, and a thorough visual inspection of key components like tires, fluids, lights, and belts.
  • **Tire Services:** This often includes tire rotations, checking and adjusting tire pressure, and sometimes even affordable tire sales, as noted in a customer review.
  • **Fluid Services:** Comprehensive checks and flushes for various vehicle fluids, including transmission fluid, coolant, power steering fluid, and differential fluid.
  • **Filter Replacement:** Replacing essential filters like air filters, cabin air filters, and fuel filters to ensure optimal engine performance and air quality.
  • **Brake Inspections:** Visual inspections of brake components (pads, rotors, calipers) to assess their condition and recommend necessary services.
  • **Battery Services:** Testing battery health and offering replacements when needed.
  • **Wiper Blade Replacement:** Quick and easy replacement of worn wiper blades for improved visibility.
  • **Headlight/Taillight Replacement:** Replacing burnt-out bulbs to ensure vehicle safety and compliance.
  • **Windshield Wiper Fluid Refill:** A simple yet important service often included in packages.

Jiffy Lube's model emphasizes preventative care, with staff often providing "reminders of future maintenance needed," allowing customers to "start saving or planning," as one review highlights. This proactive approach helps customers stay on top of their vehicle's health.

The key **features** that make Jiffy Lube a preferred choice for many, as reflected in the glowing customer testimonials, are significant:

  • **Exceptional Customer Service and Friendly Staff:** Repeatedly praised by customers, the "friendly atmosphere," "happy staff," and "kind soul named Lee" indicate a strong emphasis on customer interaction. This level of service fosters loyalty, with one customer stating they've "never felt the need to go anywhere else" for twelve years.
  • **Speedy and Efficient Service:** The "speedy service" is a direct benefit of their specialized quick-lube model, making it ideal for busy individuals. This efficiency doesn't compromise quality, as demonstrated by the "exceptional" service received.
  • **Consistency and Reliability:** The comfort in seeing a place "remain steadfast and reliable in our ever-changing world" speaks volumes about Jiffy Lube's consistent delivery of quality service over many years.
  • **Professionalism:** Despite the speed, the staff are noted as "very professional," ensuring that services are performed correctly and thoroughly.
  • **Proactive Maintenance Reminders:** A valuable feature is the provision of "reminders of future maintenance needed," which empowers customers to plan and budget for upcoming services, contributing to better vehicle longevity.
  • **Affordable Tire Options:** The mention of "tires seem to be affordable" suggests that beyond core maintenance, Jiffy Lube also aims to provide competitive pricing on essential components.
  • **Transparency and Fair Pricing (on certain items):** While pricing can be subjective, the feedback that "prices are fair on certain items" and the positive overall experience suggests a reasonable value proposition.

These features collectively contribute to Jiffy Lube's strong reputation as a dependable and customer-oriented auto service provider.

Concerning **promotional information**, Jiffy Lube, as a national brand, frequently runs various promotions and offers to attract and retain customers. While specific, current promotions for the 3191 E Main St, Columbus location are dynamic and change regularly, common types of promotions include:

  • **Online Coupons:** Customers can often find printable or digital coupons on the Jiffy Lube website for discounts on oil changes, tire rotations, and other services. The customer review explicitly mentions a staff member sharing a "20% off coupon," indicating active coupon usage.
  • **Seasonal Service Specials:** Promotions tied to specific times of the year, such as discounts on services needed before winter (e.g., battery checks, fluid flushes) or pre-vacation checks.
  • **Package Deals:** Bundled services (e.g., oil change + tire rotation + filter check) offered at a reduced price compared to individual services.
  • **Loyalty Programs:** Some Jiffy Lube locations or regions may offer loyalty programs that reward repeat customers with discounts or free services after a certain number of visits.
  • **Fleet Services:** Special pricing and tailored service agreements for businesses with multiple vehicles.
  • **Student, Military, or Senior Discounts:** Depending on the location, specific discounts may be offered to particular demographics.

Customers in Columbus are highly encouraged to check the official Jiffy Lube website for the Columbus location or call (614) 237-2911 to inquire about the most current promotions and special offers, as these are subject to change. The consistent positive customer feedback for the Fostoria location, especially regarding staff helpfulness and diagnostic services, indicates that O'Reilly Auto Parts is a reliable and customer-focused resource for all automotive part and basic service needs.

Jiffy Lube Location

Jiffy Lube Customer Reviews

Twelve years ago, I discovered my go-to oil change place in town. It was 2013, and since then, I’ve never felt the need to go anywhere else; they consistently deliver excellent service. I appreciate the friendly atmosphere and the happy staff, and in all my visits over the years, I’ve always encountered people with unique personalities. Most recently, a kind soul named Lee shared a 20% off coupon with me. It’s comforting to see that some places remain steadfast and reliable in our ever-changing world.

Mar 21, 2025 · Gambit Stuart Aragón III (Le Diable Brun)

These guys are very professional. Prices are fair on certain items I think. But the service I received was exceptional and would recommend this place over all the other ones I have been to. And was speedy service as well! Thank you for such a wonderful oil change. And I like the reminders of future maintenance needed. So I can start saving or planning. And tires seem to be affordable.

Apr 23, 2025 · Stephannie Mazur

Staff was really nice and professional. Would come back. One area of opportunity to grow is not touching vehicle with dirty hands. Had smear marks all over my car. Just went to car wash before hand. Had to clean every area they touched on car.

May 17, 2025 · Scott Burris

I had the best Jiffy Lube experience. The guys were professional, knowledgeable, kind and helpful. They took care of my car quickly and accurately. Definitely will be back to this location. Thank you Lloyd, Charles and Grant!

Mar 07, 2025 · V Art

There was a great team very helpful very friendly. I would recommend anyone to go there and they’re fast. they also are very courteous to a great team and I would recommend everyone to go there. It’s right there on Main Street. If you here in Columbus ohio

Apr 16, 2025 · Michelle Cloud