Jiffy Lube

Jiffy Lube ico

(1168 reviews)

Auto Repair StationsIllinoisWill CountyRomeovilleAirport Road

Will County . Illinois

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  • Intro
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  • Location
  • Reviews
  • +1 779-234-6993
  • www.jiffylube.com
  • 1332 Airport Rd, Romeoville, IL 60446, USA

Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

Jiffy Lube Introduce

Located at 1332 Airport Rd, Romeoville, IL 60446, this particular Jiffy Lube operates as a prominent "Auto Repair Station" within the community, specializing in fast and efficient preventative maintenance services for vehicles. While Jiffy Lube is a well-known national brand, this specific location has carved out a strong reputation among local users for its exceptional customer service, speed, and value, making it a highly recommended destination for routine car care.

The environment at this Jiffy Lube is designed for customer comfort and efficiency, a key aspect of their operational model. Reviews highlight a "very clean" lounge, which indicates a conscious effort to provide a pleasant waiting experience for customers. The availability of "great coffee" further contributes to a comfortable atmosphere, demonstrating attention to small details that enhance the customer journey. The overall setup is clearly optimized for quick service, allowing vehicles to be attended to promptly while customers wait in a comfortable and clean setting. This focus on a streamlined yet hospitable environment ensures that even quick service visits are enjoyable and hassle-free.

As an "Auto Repair Station," this Jiffy Lube location focuses primarily on a range of essential preventative maintenance services rather than extensive mechanical repairs. Their core service offerings, as highlighted by customer experiences, include:

  • Oil Changes: This is a flagship service, and customers praise the staff for helping them "pick out the best oil for my car," indicating personalized recommendations tailored to specific vehicle needs. The efficiency of getting "in and out in under 15 minutes" for an oil change is a significant draw.
  • Vehicle Inspections and Preventative Maintenance: Beyond just oil changes, the staff, such as Mia, does a "great job explaining everything that was due on my car." This suggests they perform comprehensive vehicle checks and recommend other necessary preventative maintenance services (e.g., fluid checks and top-offs, tire rotations, filter replacements, bulb checks) to ensure the vehicle remains in optimal condition.
  • Fluid Checks and Replenishment: While not explicitly stated, general Jiffy Lube practices and the context of preventative maintenance imply services like checking and topping off essential fluids (transmission, brake, power steering, coolant, windshield wiper fluid).
  • Tire Services: Often, quick lube centers also offer tire rotations and pressure checks, contributing to overall vehicle longevity and safety.
These services are crucial for prolonging vehicle life and ensuring safe operation, making this Jiffy Lube a convenient and reliable option for routine car care.

Several features distinguish this Jiffy Lube location and contribute to its high customer satisfaction. Firstly, **exceptional speed and efficiency** are paramount. Customers consistently commend the "quick with service" approach, with specific mention of an "under 15 minutes" turnaround for an oil change. This efficiency is a major time-saver for busy individuals and is a key competitive advantage in the quick service automotive sector. Secondly, the **outstanding customer service** provided by the team is a recurring highlight. Individuals like "Andre," "John" (the manager), and "Mia" are specifically called out for being "awesome" and for their helpfulness and clarity in explaining services. John's role in helping customers choose the right oil and Mia's detailed explanations of due services demonstrate a commitment to educating and assisting customers, fostering trust and transparency.

Thirdly, the **value for money** is a significant feature. Customers appreciate receiving the "absolute lowest price possible," suggesting competitive and fair pricing for their services. This focus on affordability, without compromising on service quality or speed, makes it an attractive option for budget-conscious vehicle owners. Fourthly, a highly commendable feature is the **"wonderful discount for us" for "fellow veterans."** This initiative not only provides tangible financial benefits to a deserving group but also reflects a community-minded and appreciative ethos of the business, enhancing its appeal and reputation. Finally, the **clean and comfortable waiting lounge** contributes significantly to the overall positive customer experience, transforming a routine car service into a more pleasant interlude.

While specific, time-limited promotional offers are not detailed in the provided reviews, the inherent features of this Jiffy Lube location act as powerful ongoing promotions. The "absolute lowest price possible," combined with quick service and a veteran discount, are continuous value propositions. The consistently positive word-of-mouth, exemplified by customers recommending "this Jiffy Lube to all my friends and family," serves as their most effective marketing. For local users seeking to inquire about current deals, specific service pricing, or to confirm the veteran discount, contacting the Jiffy Lube directly is the best course of action. They can be reached by phone at (779) 234-6993 or +1 779-234-6993. Given the reviews, customers can expect a friendly and informative interaction, where their questions about services and potential cost savings will be addressed transparently and efficiently.

In conclusion, this Jiffy Lube at 1332 Airport Rd, Romeoville, IL 60446, is a highly recommended "Auto Repair Station" that excels in providing fast, efficient, and customer-focused preventative maintenance services. With a clean and comfortable environment, a dedicated and knowledgeable team (including Andre, John, and Mia), and a commitment to competitive pricing, including a valuable veteran discount, this location offers a superior experience for routine vehicle care. For anyone in the Romeoville area seeking quick oil changes and reliable preventative maintenance with excellent customer service, this Jiffy Lube stands out as a top choice.

Jiffy Lube Photos

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Jiffy Lube Location

Jiffy Lube Customer Reviews

Stopped in today and Andre was my tech with John as the manager, these guys are awesome! They always are quick with service while giving me the absolute lowest price possible! Fellow veterans they also have a wonderful discount for us so take advantage !!!!

Jan 30, 2025 · Bryana Sergott

John and Mia took great care of my vehicle. I went in for an oil change and they got me in and out in under 15 minutes. The lounge was very clean and the coffee was great. John helped me pick out the best oil for my car and Mia did a great job explaining everything that was due on my car. I will be recommending this Jiffy Lube to all my friends and family.

Mar 18, 2025 · Aubreigh Clayton

Came in for an oil change on my Honda. I was greeted quickly by customer service, and they explained oil quality and price in a simple and understandable way... I was very happy with my experience. They also carry air filters, so I bought one of those too. 10/10

Feb 22, 2025 · Joshua Michel

Michael was great. I really like him a lot. They were the best and made me feel welcomed and work and inspect my car for me. They really do deserve 10 stars

Feb 05, 2025 · senior madon

Mike’s customer service is extremely disappointing. When I first met him, he seemed friendly, energetic, and even recommended another company for service on my VW because of issues with my cylinder heads. However, my recent experience was completely different. When I called to ask about using my Amazon discount on my Town & Country, a representative—who claimed to be a manager—answered my call. Mike then took over and was immediately short with me, cutting me off throughout our conversation. What he didn’t realize was that my husband was already at the station getting an oil change and could hear Mike and his colleagues speaking negatively about me in front of other customers. This level of unprofessionalism is unacceptable. I give them a 1 for poor customer service and will never return to this location with any of my vehicles. Quite frankly, franchisee or not, Jiffy Lube owes me a free oil change for the terrible experience I had. This is no way to run a business or treat a paying customer who helps keep them in business. If they can’t see the value in treating customers with respect, then they are the problem.

Mar 06, 2025 · Ashley Scott