Jasper Engines & Transmissions

Jasper Engines & Transmissions, located at 8145 W Manchester Ave, Playa Del Rey, CA 90293, USA, operates within the "Auto Repair Stations" category, but with a specific and significant distinction. Rather than being a traditional full-service auto repair shop that performs all types of general maintenance and repairs, this location primarily functions as an installation and service point for Jasper's extensive line of remanufactured engines, transmissions, and other drivetrain components. Jasper Engines & Transmissions is a nationally recognized leader in the remanufacturing industry, with its corporate and primary remanufacturing operations based in Jasper, Indiana. The Playa Del Rey location is part of a broader network that makes these specialized products and their installation services available to local users.

The environment of a Jasper Engines & Transmissions facility, like the one in Playa Del Rey, is geared towards efficient and specialized service. It would feature dedicated bays and equipment for removing and installing major drivetrain components such as engines and transmissions. While details about customer waiting areas are not widely publicized for individual Jasper locations, the focus is on a streamlined process for handling complex powertrain replacements. The shop would be organized to facilitate the intake of vehicles, the expert installation of remanufactured units, and adherence to Jasper's stringent quality control standards. The overall impression is one of specialized expertise and efficiency, rather than a broad general repair atmosphere.

The core business model of Jasper Engines & Transmissions revolves around providing high-quality remanufactured powertrain components. The Playa Del Rey location would facilitate the sale and installation of these products, which include:

• Remanufactured Gas Engines: Jasper remanufactures a vast array of gas engines for both domestic and import vehicles. These engines are not simply repaired but are completely disassembled, thoroughly cleaned, inspected, and then rebuilt using new or qualified parts that meet or exceed original equipment manufacturer (OEM) specifications. They often incorporate updates to correct inherent flaws in original designs, aiming for improved performance and increased longevity.

• Remanufactured Diesel Engines: Similar to gas engines, Jasper offers a comprehensive line of remanufactured diesel engines for various applications, including automotive and industrial uses. These units undergo the same rigorous remanufacturing process to ensure reliability and performance.

• Remanufactured Transmissions: This includes both automatic and manual transmissions. Each unit is completely disassembled, cleaned, inspected, and rebuilt with new or requalified parts. They are often dynamometer tested under load to ensure proper gear ratios, line pressure, and overall functionality.

• Remanufactured Differentials and Rear Axle Assemblies: Jasper also provides remanufactured differentials and rear axle assemblies for a wide range of vehicles, ensuring all parts of the drivetrain are covered.

• Remanufactured Other Components: Their product line can also extend to air and fuel components, marine engines, sterndrives, and even electric motors.

• Installation Services: While Jasper is primarily a remanufacturer, their local service centers, including the one in Playa Del Rey, serve as official installers of their products. This ensures that the high-quality remanufactured components are installed correctly, adhering to manufacturer guidelines and maximizing their lifespan and performance.

The fundamental service provided by this location is a cost-effective and reliable alternative to buying a new engine or transmission, or attempting to repair a severely damaged one. Remanufacturing offers a sustainable option by giving new life to existing components, while often improving upon original designs for enhanced durability.

The core features of Jasper Engines & Transmissions, applicable to their operations nationwide including the Playa Del Rey location, are their commitment to quality and their comprehensive warranty:

• Rigorous Remanufacturing Process: Jasper's "Do It Right" philosophy involves extensive research, development, and testing. This includes replacing all wear parts with new components or parts requalified to exacting standards, and often implementing design updates that correct original equipment flaws. Gas engines are live-run tested, and transmissions are dynamometer tested to ensure proper functionality before shipment.

• ASE Certified Technicians (Implied for Installers): While not explicitly stated for this specific location, it is highly likely that installers of Jasper products are ASE certified, ensuring professional and competent installation services.

• Nationwide Transferable Warranty: A significant advantage of Jasper products is their extensive warranty. Most remanufactured gas engines and transmissions come with a 3 Year/100,000 Mile (whichever occurs first) nationwide, transferable parts and labor warranty for consumer and commercial applications up to 1 ton chassis. Specific applications like police, taxi, tow trucks, or vehicles over 1 ton might have an 18-month/100,000-mile warranty. This robust warranty provides substantial peace of mind to customers across the country, as the warranty is honored by any certified Jasper installer.

• Core Return Policy: As is standard with remanufactured parts, there's a core charge. Customers return their old engine or transmission (the "core") for a credit, provided it meets specific criteria (e.g., like-for-like, drained of fluids, assembled, undamaged).

However, it is important to note that online reviews for Jasper Engines & Transmissions (at the national level, as reviews are compiled for the company as a whole rather than just one local branch) do show some patterns of customer complaints. These complaints often relate to product quality and warranty issues, with some customers reporting multiple failures of remanufactured units within a short period or challenges with the warranty claim process. While Jasper states its commitment to quality and customer satisfaction, potential customers should be aware of these reported experiences and thoroughly review the warranty terms before purchasing. The company's BBB profile indicates a focus on responding to complaints, but not all are resolved to the customer's satisfaction.

Jasper Engines & Transmissions promotes its services and products through its extensive network and the inherent value of remanufacturing:

• Value Proposition: The primary promotion is the value offered by remanufactured components—providing a high-quality, reliable, and more affordable alternative to purchasing a new engine or transmission from the OEM.

• Nationwide Warranty: The comprehensive 3 Year/100,000 Mile warranty is a significant promotional point, assuring customers of the product's durability and the company's backing.

• Premium Service Plan: In addition to the standard warranty, Jasper offers an optional Premium Service Plan that provides allowances for towing, car rental, fluids, and premium labor should a problem arise. This offers an added layer of protection and comfort for customers.

• "Find an Installer" Network: Jasper's website features a "Find an Installer" tool, guiding customers to approved locations like the Playa Del Rey branch where they can purchase and have Jasper products installed. This network itself serves as a broad promotional and distribution channel.

• Industry Recognition: Jasper has been recognized multiple times as "Remanufacturer of the Year" by PERA (The Production Engine Remanufacturer's Association), which serves as a testament to their industry leadership and quality.

For individuals in Playa Del Rey and the surrounding areas needing a major engine or transmission replacement, Jasper Engines & Transmissions at 8145 W Manchester Ave offers a specialized solution backed by a well-established national brand. While direct contact numbers for this specific branch are not available in the provided data, inquiries about Jasper products and local installation services would typically be made through Jasper's main contact lines or by visiting the location directly during business hours (which are typically Monday to Friday). Given their specialized focus, it is always recommended to confirm their specific hours and service capabilities before visiting.