Jack Garrett Ford, Inc. Parts

Jack Garrett Ford, Inc. Parts, located at Route 1, Ripley Rd, Spencer, WV 25276, USA, operates as the dedicated parts department of the broader Jack Garrett Ford, Inc. dealership. While the prompt categorizes it under "Auto Repair Stations," it is primarily a specialized retail and supply center for genuine Ford parts and accessories. It supports both the dealership's service center and individual customers seeking authentic components for their Ford vehicles. For direct inquiries, you can reach their parts department at (681) 274-7017, or the general dealership line at (800) 837-3673 or +1 800-837-3673. Their parts department hours are typically Monday through Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 12:00 PM.

As an integral part of a full-service Ford dealership that has been serving Spencer, West Virginia, and the surrounding area for 60 years, the environment at Jack Garrett Ford, Inc. Parts is designed to be professional, organized, and customer-friendly. The parts department itself would feature a clean and well-stocked inventory area, allowing for efficient retrieval of components. There is typically a dedicated counter where knowledgeable staff assist customers with inquiries, part identification, and purchases. Being part of a larger dealership complex, customers also benefit from access to comfortable waiting areas with amenities like free Wi-Fi, and potentially a shuttle service for convenience when their vehicle is being serviced.

The overall facility, including the parts department, is maintained to Ford's standards, ensuring a professional and reliable experience. This commitment to quality extends to the physical layout and the tools available, which support both parts sales and the comprehensive service operations that rely on these genuine components. The location on Ripley Road (Route 1) suggests easy accessibility for residents of Spencer and neighboring communities, making it a convenient destination for Ford owners.

Jack Garrett Ford, Inc. Parts is dedicated to providing customers with a comprehensive range of genuine Ford parts and accessories. Their primary goods for sale and associated services include:

• Genuine Ford Parts (OEM Parts): This is the cornerstone of their offering. They provide Original Equipment Manufacturer (OEM) parts, which are designed and engineered by Ford specifically for Ford vehicles. This ensures optimal fit, performance, and durability, maintaining the vehicle's original integrity and warranty. This includes everything from engine components, transmission parts, brake parts (pads, rotors), and suspension components to electrical parts and exhaust systems.

• Common Maintenance Items: A full inventory of essential consumables and wear-and-tear items such as oil filters, air filters, cabin air filters, spark plugs, belts, hoses, fluids (engine oil, transmission fluid, brake fluid, coolant), and windshield wiper blades.

• Tires: They offer a selection of tires suitable for various Ford models, often carrying brands recommended by Ford, along with tire installation and balancing services.

• Batteries: High-quality Ford-approved batteries designed for reliable performance in Ford vehicles.

• Ford Accessories: A wide range of genuine Ford accessories designed to enhance the vehicle's functionality, aesthetics, or utility. This can include floor mats, cargo organizers, exterior styling elements, and technology upgrades.

• Expert Parts Consultation: Their staff are "factory-trained technicians" and "Ford-certified," meaning they possess in-depth knowledge of Ford vehicles and their components. They can accurately identify the correct part needed for a specific vehicle and issue, ensuring customers get exactly what they need.

• Parts Ordering Service: If a specific or specialized part is not immediately in stock, the parts department facilitates efficient ordering to ensure customers receive their components in a timely manner.

• Parts and Labor Warranties: When parts are purchased from and installed by Jack Garrett Ford's service department, they typically come with Ford-backed parts and labor warranties, providing peace of mind and protection for the customer's investment.

• Support for Service Department: The parts department works hand-in-hand with the dealership's service center, ensuring that the service technicians have immediate access to the necessary genuine parts for all repairs and maintenance, from routine oil changes to heavy-duty repairs.

Jack Garrett Ford, Inc. Parts, as part of the larger dealership, boasts several key features that contribute to its overall value proposition and customer experience:

• Authorization and Authenticity: Being an official Ford dealership, the primary feature is the guaranteed authenticity of their parts. Customers can be confident they are purchasing genuine Ford OEM parts, which are engineered to the highest standards for their vehicle's specific make and model. This ensures compatibility, performance, and often, adherence to warranty requirements.

• Highly Trained and Knowledgeable Staff: The dealership prides itself on its "friendly and knowledgeable staff" and "factory-trained technicians." This expertise extends to the parts department, where staff can provide accurate guidance, resolve complex parts inquiries, and assist customers in finding the right components efficiently.

• Integrated Service and Sales: The seamless integration between the parts department, sales, and service center is a significant convenience. Customers can purchase a vehicle, acquire parts, and get service all at one location. This "one-stop shop" approach simplifies vehicle ownership and maintenance.

• Commitment to Customer Service: The dealership explicitly states, "We want to make sure that your experience at Jack Garrett Ford is great, which is why we offer a no-hassle buying process." This commitment to customer satisfaction likely extends to the parts department, ensuring a smooth and pleasant transaction process. They also highlight that customers will "always deal directly with the ownership and management team," implying a high level of accountability and personalized service.

• Long-Standing Reputation: With 60 years of service, Jack Garrett Ford has a well-established reputation in the Spencer area. This longevity indicates a consistent track record of reliability and customer trust, which naturally extends to its parts department.

• Comprehensive Service Support: Beyond just selling parts, the dealership offers "full-service maintenance" and an "expert heavy repair facility backed by Ford," all utilizing the parts provided by their department. This ensures that even complex repairs are performed with the correct, high-quality components.

While no specific reviews directly target the "Parts" department in the provided information, the overall sentiment for Jack Garrett Ford, Inc. as a dealership is positive, and this positive reputation naturally extends to its parts department. The dealership's general promotional messages and existing customer feedback serve as indirect but strong endorsements:

• One general dealership review states: "Overall excellent experience. From the owner to the finance department, these folks are awesome. They are fair and treat you good. Without a doubt the most pleasant car buying experience I have ever had." This positive feedback about fairness and good treatment from the entire dealership, including ownership and management, implies that similar standards would apply to the parts department. Fair dealing and positive customer interactions are crucial in all aspects of a dealership's operation.

• The dealership's official website promotes features such as: "Original equipment manufacturer (OEM) parts," "Parts and labor warranties," and "Friendly and knowledgeable staff." These are direct promotional statements for the parts department, emphasizing the quality of their products and the expertise of their team.

• They also highlight their dedication to service, stating, "We have an outstanding parts department, which can help you find the right factory-certified parts for your car or truck." This self-promotion directly emphasizes the parts department's capability and importance to the overall customer experience.

For local users in Spencer, WV, and the surrounding areas, Jack Garrett Ford, Inc. Parts is positioned as the authoritative and most reliable source for genuine Ford components. The dealership's commitment to customer service, combined with the guarantee of authentic parts and the expertise of their staff, ensures that vehicle owners receive high-quality products and knowledgeable assistance for all their Ford parts needs, whether for DIY projects or professional repairs within the dealership's service center.