J & S Auto Repair

J & S Auto Repair ico

(40 reviews)

Auto Repair StationsNew YorkWestchester CountyWhite PlainsMamaroneck Avenue

Westchester County . New York

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

J & S Auto Repair Introduce

J & S Auto Repair, located at 430 Mamaroneck Ave, White Plains, NY 10605, USA, operates as a highly regarded "Auto Repair Station" serving the local community. This establishment specializes in providing reliable and honest car repair services, distinguishing itself through its customer-centric approach. For inquiries or to schedule a service, J & S Auto Repair can be reached by phone at (914) 946-3104 or via mobile at +1 914-946-3104, making it convenient for local users to connect with their team.

The environment at J & S Auto Repair is consistently described by customers as welcoming, trustworthy, and free from the typical pressures associated with car dealerships. The staff, including Shaji and others, are repeatedly praised for their professionalism, politeness, and honesty. Customers feel "treated great" every time they visit, which suggests a consistent positive interaction. The phrase "I feel like Jake from State Farm" implies a reassuring and supportive atmosphere where customers feel taken care of. Even when busy, the shop makes an effort to "squeeze me in," indicating a commitment to accommodating customer needs and minimizing inconvenience. This flexibility and attentiveness create a service environment that prioritizes customer satisfaction and builds long-term relationships. The general impression is one of a reliable neighborhood garage where integrity and good service are paramount, setting a comforting tone for those seeking automotive assistance.

As an "Auto Repair Station," J & S Auto Repair provides a wide range of services for general car maintenance and repair. While the reviews highlight "Quality car repairs" and mention that "My car's always fixed," they do not specify every single service offered. However, typical offerings for such a reputable shop would include, but are not limited to:

  • General Vehicle Diagnostics: Identifying and troubleshooting issues using specialized equipment.
  • Routine Maintenance: Services like oil changes, tire rotations, fluid checks, and filter replacements.
  • Brake System Services: Inspection, repair, and replacement of brake components.
  • Engine Repair and Tune-ups: Addressing various engine performance issues.
  • Suspension and Steering Repairs: Ensuring proper handling and ride comfort.
  • Electrical System Diagnostics: Troubleshooting and repairing electrical issues.
  • Exhaust System Repairs: Addressing problems with mufflers, catalytic converters, and pipes.
The consistent positive feedback on their repair quality and the long-term loyalty of customers suggest that they are capable of handling a broad spectrum of automotive problems effectively and reliably. Their approach of "no pressure sales like the car dealerships" implies that their recommendations for repairs are based solely on the vehicle's actual needs, without pushing unnecessary services or parts, further enhancing their trustworthiness in the eyes of their clientele.

J & S Auto Repair stands out due to several distinctive features, as consistently highlighted by their satisfied customers. Firstly, **unwavering honesty and trustworthiness** are core to their operation. Customers repeatedly praise them as "Good trustworthy guys" and express confidence in not "getting ripped off," a common concern in the auto repair industry. This integrity is a powerful differentiator. Secondly, their **exceptional customer service and politeness** are highly valued. Being "treated great" and always finding staff "polite" fosters a positive and comfortable experience for clients. Thirdly, they provide **quality car repairs** that consistently resolve issues effectively, as indicated by phrases like "Quality car repairs" and satisfaction with the work done. Fourthly, their commitment to **no-pressure sales** ensures that customers receive only necessary repairs, building significant trust and transparency. Finally, their **flexibility and willingness to accommodate**, such as "squeez me in" even when busy, demonstrate their dedication to customer convenience and responsiveness, which is greatly appreciated by busy individuals. These features combined create a strong reputation for reliability and fair dealing in the White Plains area.

The promotional information for J & S Auto Repair is predominantly driven by highly positive and compelling customer testimonials, which serve as an incredibly effective form of organic marketing. Phrases like "Great service by Shaji," "Highly recommend this place," and "Call them now. They will earn your business" are direct and enthusiastic endorsements that resonate strongly with potential customers. The long-term loyalty expressed by customers who have been "using them for years" speaks volumes about their consistent quality and reliability, acting as a powerful testament to their service. The explicit mention of "no pressure sales like the car dealerships" directly addresses a common pain point for consumers and highlights a key competitive advantage. While no specific advertising campaigns, discounts, or special offers are provided, the sincerity and detail of these customer experiences create a strong promotional message. For local users in White Plains, NY, who seek a reputable and trustworthy auto repair shop, these reviews provide compelling reasons to choose J & S Auto Repair. Their strong emphasis on honesty, quality, and exceptional customer service makes their positive word-of-mouth reputation their most valuable and effective promotional asset.

J & S Auto Repair Photos

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J & S Auto Repair Location

J & S Auto Repair Customer Reviews

Great service by Shaji. Been using them for years. Quality car repairs with no pressure sales like the car dealerships. Good trustworthy guys.

Jul 22, 2024 · Joe Anthony

Every time I go there, I feel like Jake from State Farm. I get treated great. If they are busy, they squeeze me in. Always polite and honest. I worked in a shop for a while in a different state. I love it that I don't have to drive across the county to feel like I am not getting ripped off. Call them now. They will earn your business.

Oct 18, 2021 · Robert B

First time coming here and NEVER coming back. Aside of the terrible customer service I received. I asked for $10 of regular gas which I put on a credit card. The employee just let the gas run which I didn’t realize u til I turn around. I told the owners I only ask for $10 dollars which the employee said he didn’t hear me. If he didn’t hear he should of ask again how much gas I wanted not just fill it up. I don’t normally get gas here but it’s not good quality that why I ask only for $10 so I can just get home. The owners didn’t really care and said well I got the gas. I felt scam out of my money. They didn’t even apologize.

Jun 10, 2021 · Sheila Garcia

I headed there on recommendation by a friend of mine who'd been using their services for over 15 years. I handed in my car in the morning and picked it up in the evening. Have driven for a hundred miles now. It feels great. These guys did a great job fixing the muffler, brakes and did an oil change for a very reasonable sum on my late model Acura. Thanks Jose and Shaji.

Jun 26, 2016 · C M

I got stuck on the road. Tow took the car over there I had no idea what was wrong with it so they could have charged me anything Shaji said all it needs is oil and charged me for it. This is the most honest repair shop I have ever been to.

Dec 06, 2022 · Rajnish Kapur