J & S Auto

For residents in Philadelphia, Pennsylvania, particularly in the Old Bustleton Avenue area, J & S Auto, located at 9351 Old Bustleton Ave, Philadelphia, PA 19115, operates as an auto repair station providing services for various vehicles. As a local establishment within the "Auto Repair Stations" category, J & S Auto likely offers a range of maintenance and repair services to keep vehicles running smoothly. The limited customer reviews available provide a somewhat contrasting view of the business, highlighting a potential disconnect between phone interactions and in-person service, as well as the quality of the mechanical work itself.

Details regarding the specific environment of J & S Auto are not provided in the reviews. Typically, a car repair shop like this would include a service bay area equipped with the necessary tools and equipment for vehicle maintenance and repairs, as well as a customer waiting area or reception desk. The professionalism of the mechanics observed in person by one reviewer suggests a functional and adequately equipped workshop where repairs can be carried out effectively.

Based on the limited information and customer reviews, the services offered by J & S Auto likely include:

• General Car Repair: This would encompass a wide range of mechanical repairs for various makes and models of cars, addressing issues such as engine problems, brake repairs, exhaust systems, electrical issues, and more.
• Truck Repair: One review specifically mentions that Jeremiah has kept a 13-year-old truck in excellent condition for years, indicating expertise in truck maintenance and repair. This could be a significant service for truck owners in the Philadelphia area.
• Vehicle Maintenance: This includes routine services aimed at preventing breakdowns and ensuring the longevity of vehicles, such as oil changes, fluid checks, filter replacements, and regular inspections. The positive review regarding the truck suggests that J & S Auto is proficient in maintaining vehicles over extended periods.
• Vehicle Diagnostics: To accurately identify and address vehicle problems, a repair shop needs diagnostic capabilities. While not explicitly mentioned, it is implied that J & S Auto can diagnose issues effectively, as evidenced by their ability to keep an older truck in excellent condition.

One of the key features highlighted in the customer reviews is the professionalism and ease of the mechanic encountered in person. This suggests that the technical expertise and interpersonal skills of at least one mechanic at J & S Auto are commendable, providing a positive experience for customers who interact with them directly. The fact that a customer has entrusted their 13-year-old truck to Jeremiah for years and highly recommends his services speaks volumes about the quality of the mechanical work performed.

However, a significant concern is raised by another reviewer regarding the unreasonable rudeness experienced during a phone call. This customer, attempting to schedule an appointment and asking a single question, reported a negative interaction with the "owner" who claimed to have "no time for this." The customer also mentioned hearing reasons for labor costs before even knowing the price, indicating a potentially unprofessional and off-putting phone manner. This stark contrast between the positive in-person interaction with a mechanic and the negative phone experience with the owner suggests a potential inconsistency in customer service depending on the mode of communication and the individual involved.

The fact that the positive review specifically mentions "Jeremiah" suggests that he may be a key mechanic whose expertise and service are highly valued by customers. This could be a significant feature for those seeking reliable truck or car repair, as it points to a skilled individual within the business.

Currently, there is no information available regarding any promotional offers or discounts from J & S Auto based on the provided reviews. Local auto repair shops sometimes offer promotions such as seasonal maintenance specials, discounts on specific services (e.g., oil changes, tire rotations), or package deals. To learn about any current promotions at J & S Auto, potential customers would need to contact them directly at (215) 439-5096 or +1 215-439-5096.

In conclusion, J & S Auto in Philadelphia appears to be an auto repair station that offers reliable mechanical services, particularly for both cars and trucks, as evidenced by the positive long-term experience shared by one customer regarding "Jeremiah's" work. However, potential customers should be aware of a reported instance of unreasonable rudeness during a phone inquiry with the owner, which highlights a potential inconsistency in customer service. For local users considering J & S Auto, it might be beneficial to try and interact with the mechanics directly if possible, given the positive feedback about their professionalism. While the quality of the mechanical work seems to be a strong point, the initial point of contact via phone may not always reflect the same level of service. As there is no information on current promotions, direct inquiry is recommended to learn about any potential cost savings. Ultimately, local users will need to weigh the positive feedback regarding mechanical expertise against the negative report of phone etiquette when deciding whether to utilize the services of J & S Auto.