J&J AutoCare Inc. General Mechanics

If I could give 0 stars, I would. My daughter's car died on her. The insurance company had it towed to J&J Auto Care because it was close and on their registered repair facility list. Her symptoms were a weird noise coming from the engine bay, car starting, shutting off.. And it started and drove for a few seconds with battery boost. My wife who was there suggested a bad alternator. My daughter informed me that they said it needed a new transmission and it would cost $4500 in parts and labor. I immediately called and started asking questions.. The gentleman said that it was throwing tranmission codes and 100% it was a failed transmission. The car is a 2016 Honda Pilot with 130k miles. It seemed odd to me because the symptoms did not align with trans failure more like battery/ alternator failure. Who has $4500 to waste? So we had it towed from the BX, to my repair shop in Rockland County. It turns out it was a bad alternator. My wife was right! Parts and labor for the correct repair totaled $550. It's amazing how incompetent some people are at their job. Or it's shameful that they would take advantage of a young woman who has no knowledge of cars. Either way, stay far away. Again either the stupidest, most incompetent mechanics alive or crooks out to swindle anyone who will let them. Do not get any car you care about worked on here. Unless you like being robbed..

Oct 18, 2024 · Anthony Black

One of the best electricians/ mechanic in the five boroughs. Any problems you got go see Jose and guaranteed he will find the problem with No run around & fix it!! Your check engine light won’t turn on no more after taking your car to J&J

May 25, 2024 · Sportsgroup R.c.

They took care of my car problem, excellent team 💯

May 24, 2023 · Yanderis Rodriguez

the best in mechanics and everything to make your car feel like new

Jan 04, 2023 · la legenda

It is a place with very good service and good responsibility.

Sep 10, 2022 · Sandy Guzman