J & F Upholstery

Welcome to J & F Upholstery, located at 2101 S 4th Ave, Tucson, AZ 85713, USA. While categorized under Auto Repair Stations, J & F Upholstery provides specialized services related to the interior aesthetics and comfort of vehicles, focusing on upholstery repair, replacement, and customization. Serving the Tucson community, they cater to individuals looking to restore or enhance the interior of their cars, trucks, and potentially other types of vehicles. Their expertise lies in working with various materials such as fabric, leather, and vinyl to address issues with seats, headliners, door panels, and more.

Based on the available customer reviews, the environment and operational practices at J & F Upholstery present a mixed picture. One long-term customer recounts a significantly negative experience involving a 1965 Mustang project that took nine months instead of the promised week. This review details issues such as prolonged delays, damage to the vehicle (bird poop stain, chipped paint, sun-faded door panel), loss of keys, and unsatisfactory workmanship on several upholstery tasks (glove box, headliner, trunk, dash). The customer also notes a perceived lack of responsibility from the shop regarding the damages incurred. This paints a picture of potential disorganization, poor communication regarding timelines, and a lack of adequate care for vehicles left in their possession for extended periods. Conversely, another customer reports an "amazing job" on their Jaguar headliner, describing the result as "better than new" and offering high praise for the work. This suggests that when projects are completed to satisfaction, the quality of the upholstery work can be excellent. However, the stark contrast between these two recent experiences indicates a potential inconsistency in service quality, project management, and customer care.

J & F Upholstery specializes in a range of automotive upholstery services aimed at restoring, repairing, or customizing vehicle interiors. Based on the customer reviews, their services include:

• Seat Repair and Reupholstery: Addressing issues such as tears, wear and tear, sagging, or complete reupholstering of vehicle seats using various materials.
• Headliner Replacement: Replacing damaged or sagging headliners, as highlighted by the positive Jaguar review. They may offer both customer-supplied and in-house headliner materials.
• Door Panel Upholstery: Repairing or replacing fabric or vinyl on door panels, as referenced by the sun-faded passenger door panel in the negative review.
• Carpet Replacement or Repair: While not explicitly mentioned, upholstery shops often handle carpet-related issues within vehicle interiors.
• Custom Upholstery Work: The mention of "multiple small projects" and the trunk upholstery suggests they undertake custom upholstery tasks to personalize vehicle interiors.
• Convertible Top Replacement (Likely): Although not directly mentioned in the reviews, upholstery shops frequently offer services for convertible tops, including replacement and repair.
• Dashboard Repair and Upholstery: The negative review mentions a dash installation, indicating they may handle upholstery or replacement of dashboard components.
• Glove Box Repair or Replacement: The issue with the torn cardboard glove box suggests they handle repairs or installations related to this component.
• Seatbelt Repair (Minor): The quick fix of a frayed seatbelt stitch indicates they can address minor upholstery-related repairs on safety features.

The features of J & F Upholstery, as observed from the customer reviews, present a dichotomy:

• Potential for High-Quality Upholstery Work: The positive review of the Jaguar headliner demonstrates the shop's capability to produce excellent results when focused and executed well.
• Skilled Upholsterers (Potentially): The ability to make a headliner "better than new" suggests the presence of skilled craftspeople within the shop.
• Significant Issues with Project Management and Timelines: The negative review highlights severe problems with project duration, with a one-week job turning into a nine-month ordeal.
• Poor Communication and Lack of Accountability: The brushing off of vehicle damage and the lack of apology indicate potential issues with communication and taking responsibility for errors.
• Inadequate Vehicle Care During Extended Projects: Leaving a vehicle outside for months, leading to damage from the elements, raises concerns about the level of care taken for customer property.
• Inconsistent Workmanship: The contrasting experiences and the specific issues with the glove box, headliner, trunk, and dash in the negative review suggest inconsistency in the quality of the final results across different projects.
• Potential Disregard for Out-of-Town Customers (Alleged): The negative reviewer's recommendation to live in Tucson suggests a perceived bias against customers from outside the local area.

Currently, there is no information available regarding promotional offers from J & F Upholstery based on the provided customer reviews. Upholstery shops may occasionally offer promotions such as:

• Seasonal Discounts: Offers on specific services during certain times of the year (e.g., convertible top replacement in spring).
• Package Deals: Discounts for multiple upholstery services bundled together (e.g., reupholstering front and back seats).
• Material Sales: Special pricing on certain fabrics or leather options.
• Discounts for Classic Car Restorations: Given the mention of a 1965 Mustang, they might offer specific pricing for classic vehicle upholstery projects.

Local users interested in the services of J & F Upholstery should contact them directly to inquire about any current promotions or to obtain a quote for their specific upholstery needs.

To get in touch with J & F Upholstery for inquiries about their services, you can use the following contact numbers:

• Phone: (520) 294-2639
• Mobile Phone: +1 520-294-2639

Their physical address is 2101 S 4th Ave, Tucson, AZ 85713, USA. This location serves as their upholstery shop in Tucson.

In conclusion, J & F Upholstery in Tucson, AZ, specializes in automotive upholstery services, offering a range of repairs, replacements, and custom work for vehicle interiors. While one customer reported a severely negative experience marked by extensive delays, vehicle damage, and unsatisfactory workmanship, another praised their headliner replacement as exceptional. This stark contrast suggests potential inconsistencies in service quality and project management. Local users considering J & F Upholstery should be aware of these differing experiences and are advised to communicate clearly about project timelines, expectations, and vehicle care, potentially documenting the vehicle's condition upon drop-off. While the potential for high-quality upholstery work exists, the reported issues with project handling warrant careful consideration.