Interstate-McBee

Interstate-McBee ico

(21 reviews)

Auto Repair StationsOhioCuyahoga CountyOakwoodOak Leaf Road

Cuyahoga County . Ohio

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  • Intro
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  • +1 216-881-0015
  • www.interstate-mcbee.com
  • 7440 Oak Leaf Rd, Oakwood, OH 44146, USA

Operating Hours

Monday 8:30 AM - 4:45 PM
Tuesday 8:30 AM - 4:45 PM
Wednesday 8:30 AM - 4:45 PM
Thursday 8:30 AM - 4:45 PM
Friday 8:30 AM - 4:45 PM
Saturday Closed
Sunday Closed

Interstate-McBee Introduce

Interstate-McBee stands as a distinguished and highly specialized entity within the broad platform category of Auto Repair Stations, though its operations extend far beyond a typical local garage. Since its founding in 1947, Interstate-McBee has evolved into a global leader in the aftermarket for heavy-duty diesel and natural gas engine parts, including fuel injection components, engine parts, and gaskets. While they don't offer direct vehicle repair services to the public in the traditional sense, their role as a critical supplier of essential components makes them an indispensable backbone for countless repair stations, fleet maintenance operations, and industrial clients worldwide. Their comprehensive product offering and manufacturing capabilities position them as a vital resource for maintaining the performance and longevity of commercial and industrial engines.

Environment and Advanced Facilities

The operational environment of Interstate-McBee is characterized by state-of-the-art facilities designed for precision manufacturing, extensive warehousing, and efficient global distribution. Their World Headquarters in Oakwood, Ohio, opened in 2023, exemplifies this, housing advanced gasket production, kitting departments, corporate offices, and a massive 200,000 sq. ft. warehouse. This substantial warehousing capacity allows them to maintain an average of $40-$50 million worth of inventory, boasting an impressive 95% order fill rate. Beyond their Ohio headquarters, Interstate-McBee operates regional warehouses in strategic locations such as Florida, Texas, California, and Nebraska, further enhancing their distribution network and ability to ship orders, often on the same day, to customers across the United States and in over 90 countries worldwide. The facilities are ISO 9001:2015 with Design Certified, indicating a rigorous commitment to quality management systems in both their manufacturing and distribution processes. This emphasis on quality and efficiency in a well-organized, large-scale environment underscores their dedication to delivering reliable products.

Comprehensive Services and Product Offerings

Interstate-McBee offers an incredibly comprehensive range of products and services, making them a one-stop solution for heavy-duty diesel and natural gas engine needs. Their core offerings include:

  • Replacement Engine Parts: They provide the most comprehensive aftermarket product offering for leading engine applications, including Caterpillar®, Cummins®, Detroit Diesel®, Navistar®, John Deere®, Volvo/Mack®, Waukesha®, GE, and Electro-Motive Diesel engines. This includes vital internal engine components such as cylinder liners, piston kits, connecting rod bearings, main bearings, camshafts, crankshafts, oil coolers, water pumps, and more.

  • Fuel Injection Components: A cornerstone of their business, Interstate-McBee supplies both new and remanufactured fuel injection components. This includes fuel injectors (which they have been remanufacturing since 1947), fuel pumps, fuel lines, and related accessories. Their expertise in fuel systems is a significant differentiator.

  • Gaskets and Gasket Kits: Interstate-McBee has been manufacturing gaskets in-house for over 15 years, producing over 2,500 individual gaskets and assembling more than 3,000 gasket kits. They use high-quality raw materials, ensuring tight seals and reliable performance for various engine applications.

  • Emission Control Products: With the increasing demand for cleaner emissions, they offer components like Diesel Particulate Filters (DPFs), EGR coolers, and EGR valves, essential for modern diesel engine systems.

  • Engine Kits: They offer convenient in-frame and out-of-frame engine rebuild kits, providing all necessary components (liners, pistons, rings, bearings, gaskets) for a complete engine overhaul, simplifying the repair process for mechanics.

  • Turbochargers: Supplying new and remanufactured turbochargers for various heavy-duty applications.

  • Technical Support and Engineering Services: Beyond product sales, Interstate-McBee provides robust technical support. Their team of engineers and technical staff offer expertise in diesel and natural gas engine performance, helping customers with troubleshooting and application-specific inquiries. They also conduct rigorous testing on their products, ensuring they meet or exceed OEM specifications.

Distinguishing Features and Quality Assurance

Several key features solidify Interstate-McBee's position as a leader in the heavy-duty engine aftermarket. Foremost is their **ISO 9001:2015 with Design Certification**, which speaks volumes about their commitment to consistent quality, from product design and manufacturing to distribution. This certification, held since 1998, assures customers of their adherence to stringent international quality standards. Another significant feature is their **dual role as both a manufacturer and distributor**. Unlike many parts suppliers who only distribute, Interstate-McBee's internal manufacturing capabilities for fuel injection components and gaskets provide greater control over product quality, innovation, and supply chain reliability. Their **extensive product coverage** across major engine manufacturers (Caterpillar, Cummins, Detroit Diesel, Navistar, etc.) makes them a versatile supplier. The sheer **volume of inventory** (over 20,000 items stocked and 75,000 available) and their high fill rate ensure that customers receive parts quickly, minimizing downtime for their heavy equipment and vehicles. Furthermore, their **global reach** through multiple regional warehouses and international shipping capabilities makes them accessible to a worldwide customer base. The focus on providing **aftermarket parts that meet or exceed OEM specifications** offers a compelling value proposition, providing performance and durability comparable to original parts at a more competitive price.

Promotional Information and Industry Engagement

Interstate-McBee's promotional efforts are largely geared towards the industrial and commercial segments of the automotive and heavy-duty industries. Their marketing focuses on their technical prowess, product breadth, and commitment to quality. Key promotional elements include:

  • Robust Online Presence: Their professional website serves as a central hub, showcasing their product categories, supported engine manufacturers, technical resources, and company history. It's designed to be a comprehensive resource for potential and existing clients.

  • Trade Show and Industry Events: Interstate-McBee actively participates in major industry trade shows and conventions (such as those organized by the Association of Diesel Specialists - ADS), where they can directly engage with repair shops, distributors, and fleet managers, demonstrating new products and technologies.

  • Product Catalogs and Technical Literature: They produce detailed catalogs and technical guides that provide in-depth information about their parts, their applications, and their benefits, serving as valuable tools for their distributors and end-users.

  • Strategic Partnerships: They collaborate with distributors and heavy-duty parts networks globally, leveraging these partnerships to extend their reach and provide localized support.

  • Quality Certifications and Guarantees: Promotions often highlight their ISO certification and any product warranties, emphasizing reliability and customer confidence in their aftermarket solutions.

  • Case Studies and Success Stories: While not always explicitly public, they likely utilize internal or external case studies showcasing how their parts have provided cost-effective and reliable solutions for large fleets or specific industrial applications.

  • "New Product Release" Announcements: Regular updates on their website and through industry channels about new parts added to their inventory, expanding their coverage for newer engine models or specific applications.

Interstate-McBee's promotions consistently underscore their heritage of over 75 years in the industry, their global reach, their commitment to manufacturing excellence, and their dedication to supporting the heavy-duty diesel and natural gas engine aftermarket with the highest quality replacement parts and unparalleled service. Their focus is on being the trusted source for durable and high-performing components that keep the world's heavy machinery and vehicles moving.

Interstate-McBee Photos

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Interstate-McBee Location

Interstate-McBee Customer Reviews

Customer service will not help you if you buy their product from a distributor instead of them directly. Even if they machined their parts incorrectly.

Mar 14, 2025 · Evan Aten

The only positive thing I can say is their customer service sucks, you would be better off going to Maxiforce (speak with chris) reliance or the dealership an pay the extra money

Oct 04, 2023 · Slick Mountain

Jesus in the parts department is hands down one of the most professional sales reps I’ve ever dealt with. He’s always quick to respond to your inquiries and never leaves you hanging.

Feb 16, 2022 · Nicholas Dickson

We used a McBee inframe kit on a L-10 STC Cummins. Had immediate and ongoing problems with blowby right away. Cross hatches in liners appeared very coarse. Engine had excessive oil consumption. I contacted customer service, and was informed break in must be on a dynamometer only, and I did it wrong without one. They Offered no help, or re-imbursement for my problems. This engine lasted 39,000 miles before the Piston ring lands broke on #6, as well as the rings. I would suggest McBee, that you get in touch with your quality control, and respond to customers. I am dissatisfied. I cannot believe your response from customer service, and no, I not after something for free. Using your product was an expensive mistake.

Feb 01, 2019 · Troy Starks

They don't warrant anything .

Nov 21, 2024 · OFT Transportation LLC