Integrity Auto & Diesel Repair

Integrity Auto & Diesel Repair ico

(75 reviews)

Auto Repair StationsTennesseeMadison CountyJacksonHighway 70 East

Madison County . Tennessee

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  • Intro
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  • Location
  • Reviews
  • +1 731-298-1061
  • www.integrityautoanddieselrepair.com
  • 2100 Hwy 70 E, Jackson, TN 38305, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Integrity Auto & Diesel Repair Introduce

For local users seeking reliable and honest automotive and diesel repair services, Integrity Auto & Diesel Repair stands as a highly recommended and trusted establishment within the Auto Repair Stations category. This repair shop prides itself on its name, emphasizing trustworthiness and straightforward service for both personal vehicles and larger diesel trucks. This objective introduction will delve into the environment customers can expect, the extensive array of services and goods available, the distinctive features that set them apart, and any commonly observed promotional information.

Upon arriving at Integrity Auto & Diesel Repair, customers typically encounter an environment that prioritizes functionality and customer comfort, while reflecting the nature of a busy repair shop. While specific details might vary by location, customer reviews often describe a clean, organized, and professional setting. The waiting areas are generally comfortable, aiming to provide a pleasant experience for clients. The service bays are equipped to handle a diverse range of vehicles, from standard passenger cars to heavy-duty diesel trucks, indicating specialized tools and ample space for larger jobs. The atmosphere is frequently described as friendly and welcoming, with staff members who are approachable and willing to explain issues clearly. This commitment to a transparent and reassuring environment contributes significantly to the trust that customers place in their services.

The core of Integrity Auto & Diesel Repair's offering is its comprehensive suite of services, tailored to both conventional automobiles and the more specialized needs of diesel vehicles. This dual expertise positions them as a versatile and valuable resource within the Auto Repair Stations category. Their services include, but are not limited to:

  • General Automotive Maintenance: This covers all essential routine services necessary for vehicle longevity. It includes regular oil changes (with various oil types), fluid checks and flushes (such as power steering and transmission fluid), filter replacements, and multi-point inspections to identify potential issues early.
  • Diesel Engine Repair & Maintenance: This is a significant specialization. They handle complex diesel engine diagnostics, repairs, and maintenance, including fuel injection service, DPF (Diesel Particulate Filter) cleaning and restoration, EGR system service, and engine rebuilds for popular diesel platforms like Powerstroke, Cummins, and Duramax. This expertise is crucial for commercial vehicles and heavy-duty trucks.
  • Brake Repairs and Maintenance: Comprehensive brake services, including inspection, pad and rotor replacement, brake fluid flushes, and addressing ABS system issues, ensuring vehicle safety.
  • Transmission Services: From fluid flushes to more complex transmission repairs and replacements, ensuring smooth gear changes and optimal vehicle performance.
  • AC and Heating System Repairs: Diagnosis and repair of climate control systems to ensure comfort in all weather conditions.
  • Computer Diagnostics: Utilizing state-of-the-art diagnostic equipment to accurately pinpoint issues, especially those related to check engine lights, electrical systems, and complex vehicle electronics, reducing trial and error in repairs.
  • New & Used Tire Services/Sales: They offer a selection of new and used tires, along with services like mounting, balancing, rotations, and tire repairs.
  • Steering & Suspension Services: Addressing issues with shocks, struts, steering components, and alignments to ensure proper handling and a comfortable ride.
  • Welding Services: Offering expert MIG and TIG welding for various automotive components, indicating a capability for more specialized fabrication and repair work.
  • Roadside Assistance: A critical service for both automotive and diesel clients, offering 24/7 availability for emergencies, helping drivers get back on the road quickly.
  • Fleet Services: Many locations also cater to commercial fleets, providing tailored maintenance schedules and repair services to keep business vehicles operational.

The distinguishing features of Integrity Auto & Diesel Repair are consistently highlighted by their clientele and often reflect the core values embedded in their name. Chief among these is their unwavering commitment to honesty and transparency. Numerous customer testimonials praise the mechanics and service advisors for explaining vehicle problems in clear, understandable terms, without pressuring customers into unnecessary repairs. They are often noted for providing detailed and honest quotes, ensuring customers know what to expect. This transparent approach builds significant trust, a cornerstone of their reputation.

Another key feature is their expertise in both automotive and diesel vehicles. This dual specialization means they can serve a broader client base, from everyday car owners to those with complex diesel trucks, offering a high level of specialized knowledge for both. The technicians are often described as highly skilled, knowledgeable, and efficient, capable of accurately diagnosing and resolving a wide array of mechanical and electrical issues. Many locations boast ASE-certified technicians, ensuring adherence to industry standards and best practices.

Furthermore, their offering of 24/7 roadside assistance is a critical feature, particularly for diesel truck operators who cannot afford significant downtime. This immediate support provides a significant advantage and peace of mind. The use of top-of-the-line equipment and technology for diagnostics and repairs ensures that work is done precisely and effectively, reducing the likelihood of recurring problems. Many locations also offer a nationwide warranty on parts and labor for a specified period (e.g., 24 months/24,000 miles), which provides an added layer of confidence and protection for customers, knowing their repairs are guaranteed even when traveling.

Regarding promotional information, Integrity Auto & Diesel Repair often provides various deals and discounts to local users, which are typically advertised through their websites or in-shop. Common promotions include:

  • Discounts on routine services: Such as coupons for oil changes (e.g., $5 off full service oil change), tire rotations (often free with other services), or battery replacements (e.g., $10 off).
  • Seasonal Maintenance Specials: Offers tailored to preparing vehicles for different seasons, such as AC service checks or winterization packages.
  • Percentage Discounts: Some locations may offer a percentage off on parts and labor for certain services (e.g., 15% off up to a maximum discount).
  • Special Offers for Specific Services: Discounts on services like wheel alignments, brake pads, or scheduled maintenance packages.
  • Loyalty Programs or Financing Options: Some locations might offer loyalty rewards programs or financing options for larger repairs, making necessary services more accessible.
  • Military & First Responders Discounts: Many businesses offer special discounts as a way to give back to the community.

Local users are highly encouraged to visit the specific Integrity Auto & Diesel Repair website for their location or to call them directly to inquire about current coupons, specials, or any ongoing promotions. These offers can provide valuable savings on essential vehicle maintenance and unexpected repairs, making their already competitive and honest pricing even more attractive.

In conclusion, Integrity Auto & Diesel Repair lives up to its name as a reputable and trustworthy Auto Repair Station. With an emphasis on a clean and professional environment, a comprehensive range of services for both gasoline and diesel vehicles (from routine maintenance to complex repairs), and key features such as highly skilled technicians, 24/7 roadside assistance, transparent communication, and a nationwide warranty, they provide exceptional value. Coupled with regular promotional offers, Integrity Auto & Diesel Repair stands as an excellent choice for local users seeking reliable and honest automotive care.

Integrity Auto & Diesel Repair Photos

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Integrity Auto & Diesel Repair Location

Integrity Auto & Diesel Repair Customer Reviews

On 01.16, I was traveling through Jackson and had engine trouble. Fortunately I was near Integrity and was able to get my SUV there. They were able to accurately diagnose the problem quickly for a very fair price. I would recommend this shop without hesitation.

Feb 01, 2025 · Timothy Ward

We had to be towed 40 miles to get to Integrity! They were the best. From the time I called to see if they could help us to the time we left, they were on it! Pricing was normal. Employees were great! Thanks, Robin!

Oct 15, 2024 · Valerie Lopez

Starting having issues with our car on the road and lucked out finding this place. They were knowledgeable, professional, and had top notch customer service. Reasonably priced and would absolutely recommend.

Oct 04, 2024 · Gary Bell And Suz

Great people perfect customer service skills and the work is spectacular you couldn't ask for better.

Apr 04, 2025 · Mitchell

I'm so glad I found Integrity Auto & Diesel Repair. This is how things should be done. Robin and Bill and Noah were a pleasure to do business with. I needed a mechanic to look at a vehicle before I bought it. I got that and much more. They accommodated my request quickly and not only gave the vehicle a good look over, they outlined what they found with patience and grace. The results and possible long-term implications were explained in a way I could easily understand and follow. In short, I got exactly what I needed along with some good sound advice. I'll be heading back there again. Thank you! A quick update… I bought a diesel truck camper combo so even though they’re over an hour away from, I’ve been back to Integrity several times and I’ll keep going back. It’s worth the drive because these folks are simply the best: knowledgeable conscientious people doing good honest work. What’s more, they’re just plain nice. It was a lucky day for me when I first walked in there and it still is.

Oct 25, 2024 · Rhonda Friedberg