Innovation Auto Body

Innovation Auto Body ico

(19 reviews)

Auto Repair StationsOhioFranklin CountyColumbusMilo-GroganEssex Avenue

Franklin County . Ohio

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Innovation Auto Body Introduce

As a well-established and highly regarded name within the Auto Repair Stations category, Innovation Auto Body is a comprehensive solution for collision repair and automotive painting. Serving multiple communities, including Milwaukie, Sherwood, Woodburn, and Happy Valley in Oregon, Innovation Auto Body is a family-owned business with a legacy spanning over 62 years. They are dedicated to restoring vehicles to their pre-accident condition, utilizing modern techniques and a customer-centric approach that prioritizes quality and efficiency.

The environment at Innovation Auto Body is designed to be professional, organized, and reassuring, recognizing that customers often visit after stressful events like accidents. You can expect clean and well-maintained facilities with welcoming reception areas where staff are courteous and ready to guide you through the repair process. The repair bays are equipped with state-of-the-art tools and technology necessary for precision auto body work, including advanced frame straightening systems and modern paint booths. The commitment to using the latest equipment reflects their dedication to high-quality repairs. Their multiple locations across Oregon suggest a standardized approach to service delivery, ensuring a consistent and reliable experience for customers regardless of which branch they visit. The atmosphere emphasizes expertise and efficiency, aiming to minimize the inconvenience of vehicle damage for their clientele, from individual car owners to law enforcement agencies and fleet management companies.

The core services offered by Innovation Auto Body encompass the full spectrum of collision repair and automotive body work. Their primary offerings include: complete auto body and collision repair for all makes and models, including imports, addressing damage from minor fender benders to major accidents; professional automotive painting, where highly trained and certified technicians meticulously match and apply paint to restore the vehicle's original finish; and professional body work services, involving the repair and replacement of panels, structural components, and aesthetic elements. A significant aspect of their service is Car-O-Liner frame straightening, utilizing advanced laser measurement systems to restore a vehicle's frame to factory specifications, which is crucial for safety and proper alignment. They also provide Paintless Dent Repair (PDR) for minor dents and dings, preserving the original paint. Other services include all types of paint repair, scratch removal, and comprehensive vehicle restoration services for those looking to bring older vehicles back to life. With the increasing complexity of modern vehicles, Innovation Auto Body is also equipped for services such as ADAS (Advanced Driver-Assistance Systems) calibration, ensuring that safety features linked to windshields and body panels are properly reset after repairs. Notably, their Woodburn location is a Tesla Certified Collision Repair Center, indicating a specialized capability for complex repairs on electric vehicles. Beyond the repairs themselves, they often assist with insurance claims, working directly with major insurance companies to streamline the process for customers, and offer conveniences such as rental car availability and vehicle towing/relocation services.

Several key features distinguish Innovation Auto Body in the competitive landscape of auto repair. Their long-standing history of over 62 years speaks volumes about their experience, reliability, and sustained commitment to quality within the community. The fact that they are a locally owned and family-oriented business fosters a strong connection with their customer base, often translating into personalized service and a focus on building trust. Their use of the latest tools and techniques, including sophisticated frame straightening equipment and modern painting systems, ensures that repairs are performed to the highest industry standards. The presence of highly trained and certified technicians underscores their commitment to expertise and precision in every repair. Being a Tesla Certified Collision Repair Center at their Woodburn location highlights their specialized capability and adaptability to advanced vehicle technologies, making them a preferred choice for owners of these complex electric vehicles. Innovation Auto Body also prides itself on quick response times, courteous staff, and competitive rates, aiming to make the often-stressful collision repair process as smooth and efficient as possible for their clients. Their full-service approach, from initial estimate and insurance coordination to complete repair and detailing, offers a seamless experience for customers, positioning them as a truly comprehensive solution for auto body needs.

For local users, promotional information from Innovation Auto Body is often focused on building trust, demonstrating value, and making the repair process convenient. While specific promotions might vary, common approaches include: offering free estimates for collision damage, allowing customers to understand the scope and cost of repairs without obligation; highlighting their ability to work with all major insurance companies, simplifying the claims process and reducing customer burden; and emphasizing their commitment to customer satisfaction, often backed by warranties on their work. While they might not run "discount oil change" style promotions, they focus on showcasing the value of high-quality, lasting repairs. They often promote their certifications and accreditations (like Tesla certification or I-CAR certifications) to build confidence in their expertise. Testimonials from satisfied customers are frequently featured on their website and in marketing materials, reinforcing their reputation for excellent service and results. They may also participate in community events or local sponsorships to build brand awareness. Customers are encouraged to visit their website or contact any of their four locations directly to discuss their specific repair needs, inquire about the repair process, and learn how Innovation Auto Body can assist them efficiently and professionally. Their promotional strategy emphasizes quality, reliability, and a stress-free experience during a challenging time for vehicle owners.

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Innovation Auto Body Customer Reviews

Chad butcher is a hack. He will butcher your car. Only body shop that will cut your car apart and not weld in braces to keep the car from sagging. After he did that both doors had large gaps at the bottom of the doors at the b pillars. He called me to come look at the car. Note the car was promised in one year. Which he didn’t start cutting the car apart until a couple weeks before hand. After I saw what the butcher did. We removed the car from his body shop. Gave him a large sum of money up front. Asked for part of my money back he said no. Judge awarded me my money back. He still hasn’t paid a penny of that. Butcher thinks that’s funny. Dealing with the butcher was my worst nightmare. Have proof of everything he did wrong.

Nov 01, 2023 · Shikara & Dawson Danberry

Don and crew are amazing at what they do!!! I dropped my daughter's car off to have some body work performed and I was very impressed with the quality of work. Another thing that sold me on Innovation Auto Body was their honesty. They do not try to get you in the door and add other costs. They were upfront with the cost and everything was top-notch. I will definitely be back and would recommend them to anyone looking for quality work.

Sep 29, 2017 · Phil Speakman

These guys are the best. I had my car in for some minor work (well, to me it was major), and they got it done fast. The price was great, and they even went above and beyond and took care of another small issue without charging me. It's awesome to find honest auto shops around, and I have recommended them to friends and family.

Jan 25, 2018 · Shanna Hockie

My car was taken to Innovation to have the front end repaired when I was in an accident. Everyone is very professional and helpful, they explain everything they are doing and why, will definitely take my car back to them for anything I might need in the future. Top notch service.

Jan 10, 2019 · Johnny Vaught

TERRIBLE! My car was there for 2 full weeks for a front bumper to be replaced. Never received any call or update regarding the vehicle within the two week timeframe so I decided to call multiple times before being given a pathetic excuses. Once I’ve gotten the car back, my check engine light was on. After taking to machanic, it was determine that my AMBIENT TEMPERATURE SENSOR was missing and fog lights were not properly reattached. The underbody panels were also missing multiple screw and ties. I noticed that instead of them ordering a new bumper as stated, the old one was used which is clearly apparent and results in is not being flush on the car. None of the sensors in the front number are flush. There are more issues but too much to type smh. This place created issues that should not have been! I had to spend money on a mechanic and parts for issues they created! Please don’t waste your time and go to someone that you trust!

Oct 29, 2018 · Keith ImMaculate