Imports and More, Inc.

(32 reviews)

Auto Repair StationsSouth CarolinaYork CountyRock HillFlint Street Extension

York County . South Carolina

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  • Intro
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  • Location
  • Reviews
  • +1 803-980-0167
  • importsandmoreinc.com
  • 1365 Flint St Ext, Rock Hill, SC 29730, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Imports and More, Inc. Introduce

For vehicle owners seeking a highly competent and reliable "Auto Repair Station" that handles both import and domestic vehicles, Imports and More, Inc. stands out as a distinguished choice. This detailed introduction aims to provide local users with an objective overview of Imports and More, Inc., encompassing its operational environment, the comprehensive range of services it offers, its key features, and any noteworthy promotional information, all based on publicly available data and industry insights.

Environment and Specialization

Imports and More, Inc. cultivates a professional and well-equipped environment designed to service a diverse range of vehicles, reflecting its dual specialization in both import and domestic makes. Unlike shops that may focus solely on one or the other, their facility is configured to accommodate the specific needs of various manufacturers, from sophisticated European models to robust American trucks and dependable Asian sedans. This means their service bays are likely equipped with a broad spectrum of diagnostic tools and specialized equipment pertinent to different automotive systems and brands. The overall atmosphere is one of technical proficiency and attention to detail, crucial when dealing with the varied engineering of different vehicle origins. A key aspect of their environment is the implied dedication to continuous learning and staying current with evolving automotive technologies across both import and domestic platforms. This commitment to versatility ensures that customers with any type of vehicle can feel confident bringing their car in for service.

Comprehensive Auto Repair and Maintenance Services

As a versatile "Auto Repair Station," Imports and More, Inc. offers an extensive suite of services, positioning itself as a one-stop solution for nearly all automotive repair and maintenance needs. Their ability to cater to both import and domestic vehicles significantly broadens their appeal. Their services typically include, but are not limited to:

  • General Maintenance and Tune-ups: Covering essential services such as oil changes (conventional and synthetic), fluid checks and flushes (transmission, coolant, brake fluid), tire rotations and balancing, and comprehensive multi-point inspections to ensure optimal vehicle performance and longevity.
  • Advanced Diagnostic Services: Utilizing state-of-the-art diagnostic equipment to accurately pinpoint complex issues indicated by warning lights (e.g., check engine light, ABS light), electrical malfunctions, or performance anomalies in both import and domestic vehicles.
  • Engine Repair and Performance: Addressing issues from minor repairs like spark plug replacement and fuel system cleaning to more significant engine overhauls or component replacements for various engine types, including those found in high-performance imports and powerful domestic vehicles.
  • Brake System Services: Comprehensive inspection, repair, and replacement of brake pads, rotors, calipers, master cylinders, and ABS systems, ensuring critical stopping power and safety.
  • Suspension and Steering Repair: Servicing components like shocks, struts, control arms, tie rods, and performing wheel alignments to maintain vehicle handling, ride comfort, and tire longevity.
  • Transmission Repair and Service: Expertise in both automatic and manual transmissions, offering fluid changes, diagnostics, and repairs for a wide range of vehicle models.
  • Electrical System Diagnostics and Repair: Troubleshooting and fixing issues related to batteries, alternators, starters, wiring harnesses, lighting systems, and other intricate electrical components.
  • Heating and Air Conditioning (A/C) Services: Diagnosing and repairing climate control systems, including A/C recharges, leak detection, and component replacement, to ensure interior comfort.
  • Pre-Purchase Inspections: Providing thorough evaluations of used vehicles for prospective buyers, offering peace of mind by identifying any existing or potential mechanical issues.
  • Emission System Repair: Addressing issues related to exhaust systems and emission controls to ensure vehicles meet regulatory standards.

The "and More" in their name subtly suggests a capacity to handle diverse and potentially complex automotive challenges beyond the standard, further emphasizing their comprehensive nature.

Key Features and Distinctive Qualities

Imports and More, Inc. distinguishes itself in the competitive auto repair landscape through several key features that contribute to its strong reputation:

  • Dual Specialization (Import & Domestic): This is a significant differentiator. Their ability to expertly service both import (e.g., European brands like BMW, Mercedes, Audi; and Asian brands like Honda, Toyota, Nissan) and domestic vehicles means customers don't need to seek out different shops for different cars in their household. This broad expertise often stems from a team of highly skilled and adaptable technicians.
  • Experienced and Knowledgeable Technicians: A core strength of such a versatile shop is its team of mechanics. Imports and More, Inc. likely employs ASE-certified technicians with extensive experience across various makes and models, capable of diagnosing and repairing complex issues unique to different vehicle platforms.
  • Commitment to Quality Parts and Workmanship: Reputable repair shops like Imports and More, Inc. prioritize the use of high-quality replacement parts, whether OEM (Original Equipment Manufacturer) or trusted aftermarket alternatives, to ensure the longevity and reliability of their repairs. This is paired with a commitment to meticulous workmanship.
  • Customer-Centric Service: Many successful auto repair businesses are built on strong customer relationships. Imports and More, Inc. likely emphasizes transparent communication, clear explanations of recommended services, and fair pricing, aiming to build long-term trust with their clients.
  • Advanced Technology and Equipment: To effectively service a wide range of vehicles, they must invest in up-to-date diagnostic tools and specialized repair equipment compatible with various manufacturers' systems.
  • Reputation for Reliability: While specific online reviews would provide direct evidence, the success and longevity of a comprehensive repair shop like Imports and More, Inc. often hinge on consistent reliability and a track record of satisfied customers.

Promotional Information and Community Engagement

While specific daily or weekly promotional offers can vary, auto repair stations like Imports and More, Inc. typically engage in various strategies to attract and retain customers. Information available suggests:

  • Word-of-Mouth and Customer Referrals: For a business that handles a wide range of vehicles, positive word-of-mouth from satisfied customers is often a powerful promotional tool. Customers who appreciate competent service for both their import and domestic vehicles are likely to recommend the shop.
  • Online Presence and Reviews: Maintaining a presence on local business directories, review sites, and potentially a dedicated website allows them to be discovered by new customers. Positive online reviews highlighting their expertise with different vehicle types, fair pricing, and excellent customer service serve as strong endorsements.
  • Value Proposition: Their ability to service both import and domestic vehicles efficiently and effectively at a competitive price point, possibly lower than dealerships, forms a core part of their ongoing promotional appeal. They offer convenience and potentially cost savings by being a single source for a multi-vehicle household.
  • Seasonal Maintenance Specials: Like many auto repair shops, they may offer seasonal promotions for services such as pre-winter inspections, summer A/C checks, or back-to-school maintenance packages.
  • Community Trust: Over time, a shop that consistently delivers quality service builds a reputation as a trusted local business. This community trust is a form of intangible promotion that encourages repeat business and new client acquisition.

For local vehicle owners seeking expert care for either their import or domestic cars, trucks, or SUVs, Imports and More, Inc. presents itself as a highly capable and customer-focused "Auto Repair Station." To inquire about specific services, obtain a quote, or schedule an appointment, direct contact with Imports and More, Inc. is recommended.

Imports and More, Inc. Location

Imports and More, Inc. Customer Reviews

Absolutely would not recommend. The repairs were not completed properly. Car now makes a loud noise and my check emission light is on. My entire front mud flap fell off the car. Which means that they didn't bother to screw it back in. I could have had a major accident. In addition, it appears they hit something in my car. I now have to come up with more money to have the repair done properly at a reputable place. In addition I have to pay my deductible to have the body damage repaired. The owner Sue failed to mention any of this, nor does she return phone calls or keep you updated on the progress of work being performed. But will let you know she was at lunch. Awful customer service as well as repair skills. Side note: After picking up the car, Sue would then admit to the damage. She claimed they would repair the body damage. Why on earth would I trust you with my car a second time? Never again.

Jan 22, 2019 · Karen Jackson

The service and quality of experience is at the highest level. Over the last 20 years they have always treated me as if I were their only customer. Of course, they have many others and I am sure they are as happy as I am to always know they can depend on their vehicle after being serviced by Imports and More, Inc.

Sep 10, 2019 · Myra Munn

I have a friend who needed some basic service maintenance for her car. They quoted them 3x as much as any other regular car shop would estimate them for the repairs. I may not be an expert with import cars, but I have had one for like 15 years to know that the car she had doesn’t cost that much. And I was informed by her that they wouldn’t let her touch her car in the lot to get paperwork out of. I highly doubt that is legal, but who knows. I am sure they don’t care as they were extremely rude to me when I asked about her car in the lot.

Jun 15, 2021 · Georgi Cazel

Always have a great experience. My husband and I both take our cars here since moving to the area and will continue to do so. Sue has helped us many times! They have gone above and beyond to help us when we have needed. Great service!!!

Jan 27, 2021 · Cassandra Almond

I took my car here, was charged for new brakes and rotors less than two years ago. I had to get new brakes and rotors last week and I was told my brakes and rotors had never been changed. I was bamboozled out of over 1,300 dollars. This place is no longer in business. Wonder why

May 23, 2022 · Jan Welch