Imperial Collision Center
Auto Repair StationsArkansasCrittenden CountyWest MemphisEast Broadway Avenue
Crittenden County . Arkansas
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- +1 870-735-1660
- 1723 E Broadway Ave, West Memphis, AR 72301, USA
Operating Hours
Business hours are not available at the momentImperial Collision Center Introduce
Within the Auto Repair Stations category, Imperial Collision Center distinguishes itself by specializing in the intricate and often critical field of auto body and collision repair. Unlike general auto repair shops that handle mechanical issues, Imperial Collision Center focuses on restoring vehicles that have been damaged in accidents or have sustained other forms of body damage. Their expertise lies in addressing the structural and cosmetic aspects of vehicle repair, ensuring safety and aesthetic restoration.
The environment of Imperial Collision Center is typically characterized by a well-equipped workshop capable of handling a variety of collision-related repairs. This includes designated areas for frame straightening, bodywork, painting, and detailing. You might observe specialized equipment such as frame machines, welding apparatus, paint booths with advanced ventilation systems, and color-matching technology. The presence of these tools underscores their commitment to providing comprehensive and high-quality repairs. The customer service area is designed to facilitate communication, with staff dedicated to guiding customers through the repair process, from initial estimates to final delivery.
As a specialized entity within Auto Repair Stations, the services offered by Imperial Collision Center are tailored to address the aftermath of vehicle collisions and other forms of body damage. A core service is collision repair itself, which involves assessing the extent of the damage, developing a repair plan, and executing the necessary work to restore the vehicle to its pre-accident condition. This can range from minor dent and scratch removal to more extensive structural repairs.
Frame straightening is a critical service offered, as collisions can often result in damage to the vehicle's frame, the foundational structure that ensures its integrity and safety. Imperial Collision Center typically utilizes sophisticated frame machines and measuring systems to accurately diagnose and correct any distortions, ensuring that the vehicle's structural integrity is restored to manufacturer specifications. This is vital for proper alignment, handling, and the effectiveness of safety systems.
Bodywork is another essential aspect of their services, involving the repair or replacement of damaged body panels such as fenders, doors, hoods, and bumpers. Their skilled technicians are adept at metalworking techniques, including filling, sanding, and shaping, to ensure a seamless repair. This attention to detail is crucial for both the appearance and the proper fit of body panels.
Auto painting is a specialized service that requires precision and expertise. Imperial Collision Center typically employs certified painters who are skilled in color matching to ensure that the repaired areas blend perfectly with the original paint finish. They utilize professional-grade paints and application techniques, often within controlled environment paint booths, to achieve a durable and aesthetically pleasing result. This includes applying base coats, clear coats, and ensuring a smooth and even finish.
Beyond the primary repair services, Imperial Collision Center often handles related aspects such as bumper repair and replacement, windshield and glass replacement, and the repair or replacement of damaged lighting fixtures. They may also offer services related to interior damage resulting from a collision, such as dashboard or upholstery repairs.
Features of a reputable collision center like Imperial often include working directly with insurance companies. Their staff is typically experienced in navigating the claims process, providing necessary documentation, and communicating with adjusters to streamline the repair process for the customer. This can significantly reduce the stress and burden on vehicle owners involved in accidents.
Many collision centers also prioritize using high-quality, Original Equipment Manufacturer (OEM) or certified aftermarket parts to ensure the integrity and safety of the repairs. They understand the importance of restoring the vehicle to its original safety standards.
In terms of promotional information, collision centers may offer free estimates to potential customers. This allows vehicle owners to understand the scope of the damage and the anticipated cost of repairs without any initial financial commitment. They might also have partnerships with local dealerships or insurance agencies that could lead to special offers or preferred service arrangements.
While direct promotional discounts might be less common than in general auto repair or parts stores, Imperial Collision Center's value proposition often lies in their expertise, quality of work, and the peace of mind that comes with knowing your vehicle is being repaired by specialists who understand the complexities of collision damage. They may highlight their certifications, years of experience, and customer testimonials to build trust and demonstrate their capabilities.
Objectively, Imperial Collision Center serves a critical function within the Auto Repair Stations category by providing specialized services for vehicles damaged in collisions. Their focus on frame repair, bodywork, and auto painting, coupled with their ability to work with insurance companies, makes them a valuable resource for local vehicle owners who have experienced accidents. The presence of specialized equipment and skilled technicians underscores their commitment to restoring vehicles to their pre-accident condition, ensuring both safety and appearance. While specific promotional offers may vary, their core value lies in their expertise and dedication to high-quality collision repair services.
Imperial Collision Center Location
Imperial Collision Center Customer Reviews
I went to this location after I was in a car wreck a friend referred me.I received an estimate on repairs. I told the women I was using my insurance and after the body work was done she raised the prices so that she can take the full amount of the insurance check.. the body work looked great .they didn’t fix the issue under that was messed up from the wreck but replace the framing. My car was scrubbing due to them not replacing the frame that was bent.. I had to come out of pocket to pay to get the job redo correctly…If you decide to go here PLEASE don’t hesitate to see the work before they put your car back together. I’m young and this was definitely a lesson learn..
Apr 24, 2023 · Kesharr Fleming
Went and got an estimate for my car after an accident, it went quite well. The beautiful lady that help me was everything, her patience made me smile, and are presence made me strong. She didn't talk much but she didn't have to she got the job done and it was done right.
Oct 14, 2021 · Lana Lane (Goddess)
I've been a customer for over 23 years and they've always have done great work for us. We have brought several cars though the years to them and we enjoy the personal customer service that they provide.
Oct 11, 2018 · Michael Strieder
Very professional!!! The kind of quality service you need in such a bad situation!!! Repairs done right!!! I will most definitely use them again!!!!
Mar 18, 2023 · Claude Boone,Jr.
They had no staff we have to sit our self 10 to 15 minutes before we got water and I don't know how long it was before we got the food
Aug 30, 2021 · Sandra Murrell
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