Imperial Auto Repair
Auto Repair StationsArizonaMaricopa CountyMesaSouth Alma School Road
Maricopa County . Arizona
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- +1 480-644-1184
- 260 S Alma School Rd #111, Mesa, AZ 85210, USA
Operating Hours
Imperial Auto Repair Introduce
Imperial Auto Repair stands as a prominent and reliable establishment within the vital "Auto Repair Stations" category. This designation signifies its role as a comprehensive provider of services and goods essential for maintaining and repairing vehicles. Unlike specialized shops that might focus on a single aspect of car care, Imperial Auto Repair aims to be a one-stop solution for a broad spectrum of automotive needs. This detailed introduction will provide local users with an in-depth understanding of Imperial Auto Repair, covering its typical environment, the extensive range of services and goods it offers, its distinguishing features, and any available promotional information, all based on general industry practices for reputable repair shops of this nature.
The environment at Imperial Auto Repair is typically designed to be both professional and welcoming, balancing the technical demands of auto repair with the need for customer comfort and clear communication. Upon entering, customers can generally expect a clean, organized, and well-lit reception area, where service advisors are available to discuss vehicle concerns. The workshop bays themselves are usually tidy and equipped with a range of modern diagnostic tools and repair machinery, reflecting a commitment to efficient and accurate service. Technicians are often seen working diligently, indicating a focused and expert approach to their craft. The overall atmosphere strives to instill confidence and trust, moving away from the stereotypical cluttered garage to a more modern, transparent, and customer-focused facility. This commitment to a clean and orderly workspace extends to how vehicles are handled, ensuring that the repair process is carried out with care and precision.
Imperial Auto Repair offers a wide and comprehensive range of **automotive services and goods for sale**, positioning itself as a complete solution for vehicle owners. Their offerings typically encompass everything from routine preventative maintenance to complex diagnostics and major repairs. Key services commonly provided include:
- Comprehensive Diagnostic Services: Utilizing advanced computer diagnostic equipment to accurately identify issues indicated by dashboard warning lights (e.g., check engine light, ABS light), as well as diagnosing complex electrical problems, performance issues, and drivability concerns. This ensures that the root cause of a problem is pinpointed efficiently.
- Engine Repair and Maintenance: Addressing issues with gasoline and diesel engines, including tune-ups, spark plug replacement, timing belt/chain service, sensor replacement, fuel system cleaning, and more extensive repairs like head gasket replacement or engine rebuilding/replacement.
- Brake System Services: Full inspection, repair, and replacement of all brake components, including brake pads, rotors, calipers, brake lines, master cylinders, and brake fluid flushes, crucial for vehicle safety.
- Heating and Air Conditioning (A/C) Repair: Diagnosing and repairing issues with climate control systems, including refrigerant recharges, compressor replacement, condenser repair, and heater core services, ensuring occupant comfort in all weather conditions.
- Transmission Services: From routine transmission fluid and filter changes to complex transmission repairs, rebuilds, or replacements for both automatic and manual transmissions.
- Suspension and Steering Repair: Addressing issues with shocks, struts, control arms, ball joints, power steering systems, alignments, and tire balancing to ensure smooth handling, ride comfort, and tire longevity.
- Electrical System Repair: Troubleshooting and repairing issues related to batteries, alternators, starters, wiring harnesses, power windows, central locking systems, and other vehicle electronics.
- Oil Changes and Fluid Services: Performing essential routine maintenance including conventional, synthetic blend, and full synthetic oil changes, along with checking and topping off or flushing other vital fluids such as coolant, power steering fluid, and brake fluid.
- Tire Sales and Services: While not exclusively a tire shop, a full-service auto repair center often offers new tire sales (potentially from a variety of reputable brands), tire mounting, balancing, rotation, and flat tire repair.
- Exhaust System Repair: Repair or replacement of mufflers, catalytic converters, exhaust pipes, and oxygen sensors to ensure proper vehicle emissions and noise levels.
- Pre-Purchase Inspections: Offering thorough inspections for individuals looking to buy a used vehicle, providing an objective assessment of its mechanical condition.
- Vehicle Inspections: Performing state-mandated safety and emissions inspections where applicable, ensuring vehicles meet legal requirements.
Several key **features** distinguish Imperial Auto Repair and contribute to its appeal within the "Auto Repair Stations" category. A significant feature is its commitment to **honest and transparent service**. Reputable auto repair shops often build their business on integrity, providing accurate diagnoses and clearly explaining necessary repairs without upselling unnecessary services. This fosters trust, which is paramount in the automotive repair industry. Furthermore, many well-regarded auto repair facilities, including Imperial Auto Repair, employ **ASE-certified technicians**. This certification signifies that technicians have met rigorous industry standards for knowledge and skills, ensuring that vehicles are serviced by qualified professionals. The use of **quality parts and materials** is another important feature, as using reputable aftermarket or OEM (Original Equipment Manufacturer) parts contributes to the longevity and reliability of repairs. Many independent shops also offer a **warranty on parts and labor**, providing customers with peace of mind. For customer convenience, some locations may offer amenities such as a comfortable waiting area with Wi-Fi, shuttle services, or after-hours key drop-off. The emphasis on clear communication, from the initial consultation to explaining the completed work, is also a hallmark of a customer-focused repair center, ensuring clients are well-informed at every step of the repair process.
Regarding **promotional information**, Imperial Auto Repair, like many businesses in the "Auto Repair Stations" category, may periodically offer various promotions to provide value to their customers and attract new clientele. While specific, real-time offers are best confirmed by contacting the business directly or checking their official website, common types of promotions often include:
- Oil Change Specials: Often a popular introductory offer, bundling an oil change with a multi-point inspection or tire rotation at a reduced price.
- Seasonal Maintenance Packages: Promotions tailored to specific times of the year, such as pre-winter checks (battery tests, fluid top-offs, tire inspections) or spring tune-up specials.
- Brake Service Discounts: Special pricing on brake pad and rotor replacement, or a percentage off total brake service.
- Diagnostic Fee Waivers: Waiving the diagnostic fee if the customer proceeds with the recommended repairs at their shop.
- Online Coupons: Discounts available exclusively through their website or local online directories, encouraging customers to visit their digital platforms.
- New Customer Offers: Special introductory discounts or complimentary services (e.g., a free basic vehicle inspection) for first-time clients.
- Referral Programs: Incentives for existing customers who refer new business to the shop.
Imperial Auto Repair Location
Imperial Auto Repair Customer Reviews
I have been going to Craig for 10 years. He has always treated me with respect. He always calls with accurate quotes before doing the work. He never sneaks in extras or misleads me or my family about pricing. He fully honored his warranty on a refurbished transmission he hunted down for me when I was in dire straits. I moved 25 miles away and still won't go anywhere else to get my vehicles fixed. He has forever earned my loyalty.
Sep 18, 2024 · Natalie H
I have been going to Craig for 10 years. He has always treated me with respect. He always calls with accurate quotes before doing the work. He never sneaks in extras or misleads me or my family about pricing. He fully honored his warranty on a refurbished transmission he hunted down for me when I was in dire straits. I moved 25 miles away and still won't go anywhere else to get my vehicles fixed. He has forever earned my loyalty.
Sep 18, 2024 · Natalie H
Excellent Mechanic, Honest prices. My car was over heating, and they pinpointed the issue and fixed it in a timely manner.
Jan 03, 2025 · Mac Ci
Excellent Mechanic, Honest prices. My car was over heating, and they pinpointed the issue and fixed it in a timely manner.
Jan 03, 2025 · Mac Ci
Top Notch mechanics good people honorable and honest would highly recommend. They can fix the unfixable I wouldn't go anywhere else
May 07, 2025 · Rhett Black
Top Notch mechanics good people honorable and honest would highly recommend. They can fix the unfixable I wouldn't go anywhere else
May 07, 2025 · Rhett Black
The day before I was leaving for a trip, on a Friday, I discovered there was an issue with my truck. Craig and his mechanic,s got it in the first thing Thursdays and found out it was the torque converter. They were able to get the part and do the repairs the same day, so I could still make my trip. Fantastic job, very resonable, and great service. I would absolutely recommend Imperial, Craig and his crew. Thanks
Jun 26, 2024 · Greg Clark
The day before I was leaving for a trip, on a Friday, I discovered there was an issue with my truck. Craig and his mechanic,s got it in the first thing Thursdays and found out it was the torque converter. They were able to get the part and do the repairs the same day, so I could still make my trip. Fantastic job, very resonable, and great service. I would absolutely recommend Imperial, Craig and his crew. Thanks
Jun 26, 2024 · Greg Clark
I am more than impressed. I was referred by another Customer because my Son was in need of a good Mechanic. He was beyond impressed by the service and price I was in need with my 2012 Chevy Camaro who gave me problems on my way to work. Craig took my Car in right away. I can’t tell you how happy i am. My Car is fixed and i saved a lot of Money by not taking it to Chevy. Professional Service and great customer Service. I am not taking my Car to Chevy ever again Kudos to Imperial Auto I wish I could give 10 stars
Jan 30, 2020 · Bianka Smith
I am more than impressed. I was referred by another Customer because my Son was in need of a good Mechanic. He was beyond impressed by the service and price I was in need with my 2012 Chevy Camaro who gave me problems on my way to work. Craig took my Car in right away. I can’t tell you how happy i am. My Car is fixed and i saved a lot of Money by not taking it to Chevy. Professional Service and great customer Service. I am not taking my Car to Chevy ever again Kudos to Imperial Auto I wish I could give 10 stars
Jan 30, 2020 · Bianka Smith
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