Image Detailing and Collision

Welcome to Image Detailing and Collision, a distinguished member of the Auto Repair Stations category, located at 1163 Bradford Mountain Rd, Lenoir, NC 28645, USA. Serving the local community of Lenoir and surrounding areas, Image Detailing and Collision offers a specialized approach to vehicle care, focusing on both aesthetic enhancement through professional detailing and structural restoration via collision repair services. As a family-owned business, they emphasize a personal touch and a commitment to exceeding customer expectations, making them a noteworthy option for those seeking comprehensive automotive care beyond standard mechanical repairs.

Based on the enthusiastic reviews from satisfied customers, the environment at Image Detailing and Collision appears to be highly professional and customer-focused. One reviewer specifically highlighted the professionalism of the service and appreciated the regular updates provided, indicating a transparent and communicative approach. The mention of a "full car detail" resulting in the vehicle looking "brand new" suggests meticulous attention to detail and a high standard of workmanship. Another reviewer emphasized the family-owned nature of the business, specifically mentioning Christie and her family, and praised the exceptional service and personal touch received. This suggests a welcoming and dedicated atmosphere where customers are treated with care and individual attention. While specific details about the physical space, such as the detailing bay or collision repair workshop, are not provided, the strong emphasis on professionalism and exceptional service implies a well-organized and equipped facility designed to deliver high-quality results.

The services offered by Image Detailing and Collision encompass two primary areas: professional auto detailing and collision repair. The detailing services appear to be comprehensive, with one customer mentioning a "full car detail" that brought their vehicle back to a like-new condition. This likely includes thorough cleaning of the interior and exterior, paint correction, polishing, and application of protective coatings to enhance and preserve the vehicle's appearance. The positive feedback underscores the quality of their detailing work, suggesting a skilled team and the use of effective techniques and products. In addition to detailing, they also provide collision repair services. While the specifics of their collision repair capabilities are not detailed in the provided reviews, the name "Collision" in their business title clearly indicates this as a core service offering. This would typically involve assessing and repairing damage to vehicles resulting from accidents, including bodywork, paint matching, and structural repairs to ensure the vehicle is restored to its pre-accident condition. The combination of detailing and collision repair services positions Image Detailing and Collision as a versatile auto care provider, addressing both the cosmetic and structural needs of vehicles.

Several key features distinguish Image Detailing and Collision, as evidenced by the customer reviews. Professionalism is consistently highlighted, indicating a team that conducts their business with expertise, efficiency, and a high level of customer interaction. The practice of providing updates to customers demonstrates a commitment to communication and transparency throughout the service process. The exceptional quality of their work, particularly in detailing, is a significant feature, with customers expressing immense satisfaction with the results. Being a family-owned business is another notable feature, often associated with a greater emphasis on personal care, dedication, and community support. The positive mention of Christie and her family going "above and beyond" underscores this personal touch and commitment to customer satisfaction. The strong recommendation from both reviewers, with one stating they will be taking their other vehicles and the other giving a "5 stars without hesitation," speaks volumes about the positive experiences of their clientele. This high level of customer satisfaction and the willingness to recommend their services are powerful indicators of their reliability and quality.

Currently, there is no specific promotional information available for Image Detailing and Collision in the provided data. Auto detailing and collision repair services may sometimes offer promotions such as seasonal discounts, package deals for multiple services, or special offers for new customers. Without any mention of such promotions in the customer reviews, we cannot provide details on any current offers at Image Detailing and Collision. To inquire about any ongoing promotions, discounts, or special deals for their detailing or collision repair services, it is recommended to contact them directly at their phone number: (828) 493-7701 or their mobile number: +1 828-493-7701. They would be the best source for the most up-to-date information on any special offers they may have for local users.

In conclusion, Image Detailing and Collision offers a unique blend of professional auto detailing and collision repair services in Lenoir, North Carolina. Located on Bradford Mountain Rd, this family-owned business is praised for its professionalism, exceptional quality of work, transparent communication, and outstanding customer care. The positive testimonials highlight their commitment to going above and beyond for their customers, whether it's achieving a "brand new" look through detailing or providing reliable collision repairs. While specific promotional information is not available, the strong recommendations and the emphasis on a personal touch make Image Detailing and Collision a compelling choice for local users seeking top-notch auto detailing and collision services. Contact them today to experience their dedicated and professional approach to vehicle care.