Ideal Tire of USA Inc

Ideal Tire of USA Inc., located at 680 Phelps Ave #4, Romeoville, IL 60446, USA, operates under the platform category of Auto Repair Stations, suggesting they provide services and potentially sell goods related to vehicle maintenance and repair. Their name implies a specialization in tires, but customer reviews indicate that they also offer other automotive services such as oil changes, check engine light diagnostics, wheel alignments, and suspension replacements. For local users in Romeoville seeking a comprehensive auto service center, Ideal Tire of USA Inc. presents itself as a potential option.

Prospective customers can contact Ideal Tire of USA Inc. at (815) 372-2900 or through their mobile number, +1 815-372-2900. These contact details can be used to inquire about their range of services, tire availability, pricing, and to schedule appointments for vehicle maintenance or repairs. As a local Auto Repair Station, they likely aim to serve the automotive needs of the Romeoville community and surrounding areas.

The environment of Ideal Tire of USA Inc. would typically include a service bay area equipped for performing various automotive repairs and maintenance tasks, as well as a customer waiting area. Given their name, they would also likely have a section dedicated to tire sales, potentially displaying different brands, sizes, and types of tires. The overall organization and cleanliness of both the service area and the customer-facing areas can often reflect the professionalism and attention to detail of the business.

Based on the customer reviews, the services offered at Ideal Tire of USA Inc. appear to be diverse. One review mentions an oil change and a check engine light inspection, as well as wheel alignment and suspension replacement. This suggests that they handle routine maintenance, diagnostic services, and more involved repair work. As their name includes "Tire," it is highly probable that tire-related services such as tire sales, installation, balancing, and rotations are also a significant part of their offerings.

However, the customer reviews present a mixed picture of the service quality and operational efficiency at Ideal Tire of USA Inc. One detailed negative review recounts a concerning experience where a customer's father took his car for an oil change and a check engine light inspection. According to the review, despite having the car all day, the check engine light was not addressed, and the staff claimed to have misplaced the keys (which were later found in the car). The review also alleges a discrepancy in pricing for the oil change, with an initial charge significantly higher than the final price after the customer reminded them of providing their own oil. Furthermore, the reviewer states that a subsequent inspection by a friend revealed unplugged hoses and an open coolant tank, suggesting a lack of thoroughness in the oil change service. The same review mentions a poorly done wheel alignment and suspension replacement on another vehicle belonging to the customer's partner, requiring a return visit for proper alignment.

On the other hand, a more positive review describes Ideal Tire of USA Inc. as "always really wonderful" with "reasonable prices" and "very friendly" staff who "care about their customers." This reviewer recommends the place for car repairs, indicating a satisfactory experience. This contrasting feedback suggests that customer experiences may vary, and it is important to consider both perspectives when evaluating this Auto Repair Station.

Features that might be associated with Ideal Tire of USA Inc. could include their specialization in tires, potentially offering a wide selection and competitive pricing. The positive review highlights friendly staff and reasonable prices as notable features. However, the negative review points to potential issues with organization, attention to detail, and the quality of certain services. Therefore, it is difficult to definitively state the positive features without further information or a consistent pattern in customer feedback.

Promotional information is not explicitly provided in the reviews. To learn about any potential promotions, discounts on tires or services, or special offers, local users would need to contact Ideal Tire of USA Inc. directly. It is common for tire shops and auto repair stations to offer seasonal tire sales, discounts on oil change packages, or specials on wheel alignments and other services.

Given the conflicting customer reviews, local users in Romeoville should approach Ideal Tire of USA Inc. with cautious consideration. While one reviewer had a positive experience, the detailed negative account raises concerns about the thoroughness and quality of some services, as well as potential issues with organization and pricing transparency. It would be prudent for potential customers to ask detailed questions about the services they require, request clear and upfront pricing, and perhaps seek additional reviews or recommendations before entrusting their vehicle to this shop.

For those primarily seeking tire services, it would be beneficial to inquire about their tire selection, pricing, installation services, and any warranties offered on tires. For other automotive repair needs, it would be wise to ask about the experience and qualifications of their technicians, the types of parts they use, and their policies on ensuring the quality and accuracy of their work.

In conclusion, Ideal Tire of USA Inc. in Romeoville, IL, functions as an Auto Repair Station offering tire sales and a range of automotive services. While one customer reported a positive experience with friendly staff and reasonable prices, another detailed significant issues with an oil change, check engine light service, and wheel alignment. This mixed feedback suggests that potential customers should exercise due diligence, ask thorough questions, and consider all available information before deciding to use their services.