I & B Automotive

I & B Automotive ico

(58 reviews)

Auto Repair StationsIndianaMarshall CountyPlymouthUnion Road

Marshall County . Indiana

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 574-935-3858
  • iandbautomotive.com
  • 5549 Union Rd, Plymouth, IN 46563, USA

Operating Hours

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

I & B Automotive Introduce

For vehicle owners in Plymouth, Indiana, and the surrounding areas, **I & B Automotive** has established itself as a highly reliable and exceptionally customer-focused auto repair facility. Located at **5549 Union Rd, Plymouth, IN 46563, USA**, this family-run business operates as a leading "Auto Repair Station," providing a comprehensive array of services and goods to ensure the optimal performance and longevity of diverse vehicles. You can easily connect with them by calling **(574) 935-3858** or via mobile at **+1 574-935-3858** for any automotive needs.

Since opening in 2014, I & B Automotive, owned by Isaias and Riley Baca, has grown from a two-bay shop into a state-of-the-art facility with 10 service bays, with further expansion plans underway. This growth is a testament to their dedication and the trust they have built within the community and beyond. As an "Auto Repair Station," their service offerings are extensive and cater to a wide range of vehicles, with particular expertise in **diesel and light-duty vehicle repair**. Their services include, but are not limited to, **diesel maintenance and repair, engine and transmission repair, brake services and tune-ups, air conditioning repair and service (including R134A & R1234YF refrigerants), tire sales and installation, steering and suspension repair, custom and general trailer repairs, preventative maintenance, diagnostics, wheel alignments, electrical repair, and fleet management**. They explicitly state a specialization in **Ford Super Duty trucks**, capable of everything from engine rebuilding to AC leak fixes.

The environment at I & B Automotive is consistently described as professional, clean, and welcoming. Customers highlight the thoroughness and professionalism of the staff, indicating an organized and efficient operation. As a modern facility with 10 service bays, it is well-equipped with cutting-edge diagnostic tools and the necessary machinery to perform a wide variety of complex repairs accurately and efficiently. The focus on transparency means that customers can expect a clear explanation of issues and proposed solutions, fostering a sense of trust and understanding.

The features that distinguish I & B Automotive are strongly reflected in their customer reviews, which are overwhelmingly positive and speak volumes about their commitment to excellence. One customer, highly impressed with the work on their Ford F-150, stated, "I&B automotive is the best shop I have ever been to. I can not thank them enough for the work they have done on my truck. They have fixed a lot of common problems on my f150 The lead frame in my 6r80 the transmission lines that were leaking and most recently my rear end that I paid a shop the previous year to fix that was done incorrectly." This review highlights their ability to resolve complex and even previously botched repairs. The customer further praises them for being **"very affordable, caring and keep you in the loop to what is happening with your vehicle as they tear into it."** This level of communication and affordability is a significant draw, ensuring continuous business.

Another customer, who owns a Dually Diesel truck, also lauded I & B Automotive: "They were very friendly and accommodating. I also was very pleased with the thoroughness and professionalism. They answered all of my questions and the quality of the work was excellent. They have gained another customer!" This feedback reiterates the consistent themes of **friendliness, accommodation, thoroughness, professionalism, and excellent work quality**. The fact that they gained a new customer through such an experience underlines their effective service delivery.

Further insights from their broader online presence reinforce these features. I & B Automotive emphasizes their family-run nature and their core values of honesty, affordability, and courteous care. They are known for standing behind their work, a crucial aspect for any auto repair service. Their ability to quickly diagnose and repair issues, even those that multiple other shops failed to resolve (like a persistent air-conditioning problem in a GMC or electrical issues in a classic vehicle), showcases their superior diagnostic capabilities and technical expertise. They often save customers time and money by accurately identifying the root cause of problems, such as correctly diagnosing a wiring issue instead of an expensive transmission repair. The team, including Isaias and Riley, is commended for their strong work ethic and collaborative efforts, ensuring precision and care in every repair.

Regarding promotional information, while specific discount codes or offers are not provided in the given text, the very essence of I & B Automotive's business model is built on providing **affordable and high-quality services**. Their commitment to "affordable" pricing acts as a constant promotion in itself, drawing customers looking for value without compromising on quality. Additionally, as a customer-centric business, they are likely to offer standard courtesies such as **free estimates** for repair work. Their consistent communication, keeping customers "in the loop," also serves as a form of excellent service promotion, enhancing customer trust and satisfaction. Potential customers are encouraged to contact them directly at (574) 935-3858 or visit their location at 5549 Union Rd, Plymouth, IN 46563, USA, to discuss their specific automotive needs and inquire about pricing. They are open Monday through Friday, 8:30 AM to 5:00 PM.

In conclusion, I & B Automotive in Plymouth, Indiana, represents a premier "Auto Repair Station" that excels in providing comprehensive and trustworthy vehicle services. Their growth from a small shop to a multi-bay facility, coupled with overwhelming positive customer feedback, speaks volumes about their quality workmanship, transparent communication, and commitment to affordability. Specializing in diesel and light-duty trucks, including Ford Super Duties, they possess the expertise to tackle both common issues and complex, hard-to-diagnose problems. Their emphasis on being "caring" and keeping customers "in the loop" fosters deep loyalty, making them a highly recommended choice for anyone in the Plymouth area seeking reliable, professional, and affordable automotive care for their family's vehicles.

I & B Automotive Photos

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I & B Automotive Location

I & B Automotive Customer Reviews

I&B automotive is the best shop I have ever been to. I can not thank them enough for the work they have done on my truck. They have fixed a lot of common problems on my f150 The lead frame in my 6r80 the transmission lines that were leaking and most recently my rear end that I paid a shop the previous year to fix that was done incorrectly highly recommend I&B they are very affordable, caring and keep you in the loop to what is happening with your vehicle as they tear into it. They will forever have my business.

Jan 27, 2025 · Tyler Snyder

I own a Dually Diesel truck that I needed a couple upgrades done. They were very friendly and accommodating. I also was very pleased with the thoroughness and professionalism. They answered all of my questions and the quality of the work was excellent. They have gained another customer!

Mar 14, 2025 · Mike Warren

I took my 2002 Pontiac to I and B Automotive after a couple of trips to the dealership saying they couldn’t find anything wrong! They repaired my ignition switch and harness and did such a remarkable job and at an affordable price. I recommend I & B Automotive to everyone who is looking to get work done on their vehicle. Riley and her staff are truly wonderful.

Nov 19, 2024 · diane eskridge

Great people! Brought my 2014 Passat tdi in to replace oil cooler and heater core. Stayed within their quote, finished work on time. Riley kept in touch with updates on progress. Shop is clean with no clutter. Thanks for getting me back on the road!

Jan 08, 2025 · Billy Beauchamp

Top-notch diesel shop. The folks at I&B Automotive are Powerstroke experts, but are also extremely competent with any diesel you bring them, as well as gasoline cars and trucks. Not afraid to tackle big projects, and will communicate and provide feedback every step of the way. Fast service & fair prices. Would recommend I&B in a heartbeat.

Nov 21, 2024 · Marshall Vondy