HPM COLLISION CENTER

HPM COLLISION CENTER ico

(35 reviews)

Auto Repair StationsCaliforniaLos Angeles CountyBellEast Gage Avenue

Los Angeles County . California

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  • Reviews

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed

HPM COLLISION CENTER Introduce

When your vehicle experiences the unfortunate aftermath of an accident, finding a reliable and professional auto repair station is paramount. In the realm of auto repair, HPM Collision Center stands out as a dedicated facility providing comprehensive services to restore vehicles to their pre-collision glory. Operating within the "Auto Repair Stations" category, HPM Collision Center offers a specialized range of services, focusing on collision repair, bodywork, and painting, making them a go-to destination for drivers seeking quality and trustworthy solutions.

Environment and Facilities

While specific details about the exact physical environment of HPM Collision Center would ideally require an on-site visit or more localized information, a reputable collision center generally prides itself on a clean, organized, and technologically advanced facility. You can expect a professional environment designed to handle various stages of vehicle repair. This often includes well-maintained repair bays equipped with specialized tools for frame straightening, dent removal, and paint application. Modern collision centers, including HPM Collision Center, likely invest in advanced diagnostic equipment to accurately assess damage and utilize state-of-the-art painting booths to ensure a flawless finish that matches the original factory specifications. The waiting areas for customers are typically comfortable and welcoming, providing a clean space while you discuss your vehicle's needs or wait for updates. A commitment to environmental responsibility might also be a part of their operational ethos, with proper waste disposal and recycling practices for materials used in auto body repair.

Services Offered

HPM Collision Center, as an "Auto Repair Station" specializing in collision repair, provides a focused suite of services designed to address vehicle damage from accidents. Their core offerings typically include:

  • Collision Repair: This is the primary service, encompassing the full spectrum of repairs needed after a vehicle has been in a collision, from minor fender benders to more extensive structural damage.
  • Denting Services: Expert technicians at HPM Collision Center utilize various techniques, including traditional dent repair and potentially paintless dent repair (PDR), to meticulously remove dents and dings from your vehicle's bodywork.
  • Painting Services: A crucial aspect of collision repair, their painting services aim to perfectly match your vehicle's existing paint color, ensuring a seamless and high-quality finish. This involves color matching, priming, painting, and clear coating.
  • Bumper Repair and Replacement: Whether your bumper needs a minor repair or a complete replacement, HPM Collision Center can handle it, ensuring it's structurally sound and aesthetically pleasing.
  • Frame Straightening: For more severe collisions, frame damage can compromise a vehicle's safety and alignment. HPM Collision Center would employ specialized equipment and expertise to restore the vehicle's frame to its original factory specifications.
  • Hail Damage Repair: Depending on the extent, HPM Collision Center may offer specialized services for hail damage, often utilizing PDR techniques to restore the vehicle's exterior without requiring repainting.
  • Scratch Repair: From minor surface scratches to deeper abrasions, they can perform various levels of scratch repair to restore your car's exterior appearance.
  • Vehicle Restoration: Beyond just accident repair, their expertise in bodywork and painting positions them to handle aspects of vehicle restoration, bringing older or damaged vehicles back to their prime.
  • Assistance with Insurance Claims: A significant advantage of many reputable collision centers, including HPM Collision Center, is their experience in working directly with insurance companies. They can often help navigate the claims process, providing estimates, communicating with adjusters, and ensuring a smooth experience for the customer.
Features and Differentiators

What sets HPM Collision Center apart in the competitive auto repair landscape? While precise unique features might vary, common characteristics of highly-regarded collision centers that HPM Collision Center likely embodies include:

  • Experienced and Certified Technicians: A hallmark of quality, skilled technicians trained in the latest repair techniques and holding industry certifications ensure that repairs are performed to the highest standards.
  • Advanced Technology and Equipment: Investment in cutting-edge repair technology, such as sophisticated frame measurement systems, advanced welding equipment, and high-quality paint matching systems, contributes to precise and durable repairs.
  • Quality Parts: Utilizing OEM (Original Equipment Manufacturer) or high-quality aftermarket parts for replacements ensures the integrity and longevity of the repairs.
  • Customer Communication: Effective collision centers prioritize clear and consistent communication with their customers throughout the repair process, providing updates on progress and addressing any concerns.
  • Commitment to Customer Satisfaction: This often translates to a dedication to returning your vehicle to its pre-accident condition, offering warranties on their work, and providing a positive overall experience. Testimonials often highlight satisfaction with the quality of work, speed of repair, and courteous staff.
  • Efficiency and Timeliness: While quality is paramount, efficient processes and a commitment to completing repairs in a timely manner are highly valued by customers.
  • Attention to Detail: From the initial assessment to the final detailing, a focus on meticulous workmanship ensures that every aspect of the repair is handled with care. Many customer reviews for similar collision centers highlight the "like new" appearance of their vehicles after repairs, sometimes even including complimentary interior and exterior cleaning.
Promotional Information

For a local auto repair station like HPM Collision Center, promotional efforts often focus on building trust and demonstrating value to the community. While specific ongoing promotions for HPM Collision Center are not publicly available, common promotional strategies in the auto repair industry include:

  • Free Estimates: Offering no-obligation, complimentary estimates for collision damage is a standard practice that allows customers to understand the scope and cost of repairs upfront.
  • Insurance Partnerships: Highlighting their experience and good relationships with various insurance providers can be a major draw, simplifying the claims process for customers.
  • Customer Referral Programs: Encouraging satisfied customers to refer new business through incentives can be an effective way to grow their clientele.
  • Seasonal Offers: Depending on the time of year, they might offer discounts on specific services, such as a "Spring Refresh" for minor dents and scratches or winter check-ups.
  • First-Time Customer Discounts: A common incentive to attract new clients, offering a percentage off labor or specific services for first-time visitors.
  • Online Presence and Reviews: A strong online presence, including a well-maintained website and active engagement with customer reviews on platforms like Google and Yelp, serves as a crucial form of promotion and builds credibility. Positive testimonials often emphasize factors like prompt service, excellent workmanship, and friendly staff.
  • Community Engagement: Participation in local events or sponsorships can help build brand recognition and foster a sense of community trust.
  • Warranty on Repairs: Offering a warranty on their workmanship and the parts used provides peace of mind to customers and demonstrates confidence in their services.

In conclusion, HPM Collision Center, as an "Auto Repair Station," positions itself as a comprehensive and reliable destination for all your vehicle's collision repair needs. Their focus on quality workmanship, customer satisfaction, and efficient service aims to alleviate the stress of vehicle damage and restore your car to its optimal condition.

HPM COLLISION CENTER Photos

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HPM COLLISION CENTER Location

HPM COLLISION CENTER Customer Reviews

I have taken my BMW 5 series to Cynthia Martinez from HPM Collision twice after being back ended in 2 different occasions. The first time around the insurance kept making it hard on me but Cynthia was so helpful with everything from the estimate to also helping with the whole car rental process and making everything less stressful. The insurance wanted to be real cheap and not pay for everything but Cynthia made sure they would cover all fixes to have my vehicle back to normal. On the second time around I already knew I was in great hands so I went back to Cynthia Martinez to take care of it. This time the insurance was way more stress free and agreed to everything Cynthia needed from them. I was very happy and fully satisfied to of taken my vehicle here and have recommended Cynthia to many friends.

Jan 30, 2023 · Heron Carrillo

Went to get a quote at 650$ for my trucks dent about 3 months ago and was given a company card with the exact quote and initial of the "owner" that gave it to me. When i went back today they raised the price 250$ from the original quote and the same "owner" told me "you should have left it the day i gave you the quote". I would have if i had known he wasnt going to keep his word.

Jul 01, 2021 · steve alvarado

I got into a car accident I needed my car fixed ASAP I spoke with a lady which said to send her pictures of the damage; so I did. I emailed them all info needed they said they’d call me back, they never did so I called them and didn’t get an answer. It’s so unprofessional and frustrating especially because I was going to pay out of pocket. I don’t know what establishment turns down business lol. Luckily I found a mechanic that took on my case in a fast and good manner.

Apr 07, 2020 · Jocelyn Cornejo

So my cuzin took in his car with them to get fix and it been here for years and still not fix at this point it just to notify u guy DO NOT COME HERE .. cause i wanted to bring my personal car here after i seen my cuzin car well that never happen .. i would save my money n do ur research.. let my cuzin losing $12,000k .. a lesson for u guys not to come here .. will be contacting bar soo too left me no other chocie when ur gwtring no where with the owner ..

Jan 26, 2022 · Jose Alvares

Kevin and the Owner really help me out with my car great customer service.

Apr 13, 2023 · Sushi I keep it raw