Higgins Plaza Service

(252 reviews)

Auto Repair StationsIowaPolk CountyUrbandaleDouglas Avenue

Polk County . Iowa

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 515-276-0886
  • higginsplazaservice.com
  • 7425 Douglas Ave, Urbandale, IA 50322, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Higgins Plaza Service Introduce

For local vehicle owners seeking a comprehensive solution for both their auto repair needs and access to quality auto parts, Higgins Plaza Service stands as a significant entity within the Auto Repair Stations category. Unlike establishments that focus solely on one aspect, Higgins Plaza Service often integrates a full-service repair shop with an easily accessible auto parts department. This dual functionality provides a convenient one-stop destination for a wide range of automotive requirements. This detailed introduction aims to provide local users with a thorough understanding of what Higgins Plaza Service offers, encompassing the typical environment of their facility, the extensive array of services and parts available, the key features that define their approach, and any current promotional opportunities that could be beneficial.

Upon visiting Higgins Plaza Service, customers can generally expect a facility that accommodates both service bays and a retail area for auto parts. The service bays are typically equipped with the necessary tools and diagnostic equipment to handle a wide range of automotive repairs and maintenance. You might observe certified technicians working on various vehicles, indicating their capability to address diverse mechanical issues. Adjacent to the service area, the auto parts store section is usually well-organized, with shelves stocked with a variety of components, accessories, and maintenance supplies. This setup allows customers to either drop off their vehicle for professional service or purchase the necessary parts themselves for DIY projects. The environment often reflects a blend of a professional repair shop and a customer-friendly retail store, aiming to cater to both those seeking expert service and those who prefer to handle their own vehicle maintenance.

As a comprehensive provider within the Auto Repair Stations category, Higgins Plaza Service offers a broad spectrum of services and a wide selection of auto parts. On the service side, they typically handle routine maintenance such as oil changes, tire rotations, fluid flushes, and scheduled servicing. Their repair capabilities often include brake service, engine diagnostics and repair, transmission service, exhaust system work, heating and cooling system repairs, electrical system troubleshooting, and suspension and steering repairs. This comprehensive service offering means that customers can rely on Higgins Plaza Service for everything from basic upkeep to complex mechanical repairs. Complementing these services is their auto parts department, which stocks a variety of components, including filters, brakes, batteries, belts, hoses, spark plugs, lighting, and more. They often carry parts for a wide range of vehicle makes and models, both domestic and import. Additionally, they might offer accessories, performance parts, and tools to further cater to the needs of their diverse customer base. The integration of both services and parts provides a significant convenience for local vehicle owners.

Several key features likely contribute to Higgins Plaza Service's reputation and appeal to local users. A significant feature is the convenience of having both repair services and parts readily available in one location. This eliminates the need to source parts from one place and then take the vehicle to another for repair. The presence of certified and experienced technicians adds another layer of value. Customers can trust that their vehicles are being serviced by knowledgeable professionals who can also advise on the correct parts needed. Furthermore, the auto parts department often benefits from the mechanics' expertise, ensuring that the parts stocked are of good quality and suitable for the local vehicle market. Higgins Plaza Service may also emphasize customer service, aiming to build long-term relationships with local vehicle owners through transparent communication, fair pricing, and reliable work. They might also offer warranties on their repairs and the parts they sell, providing added peace of mind for their customers.

Moreover, Higgins Plaza Service might differentiate itself through specialized services or product offerings. For instance, they could specialize in a particular type of vehicle (e.g., Asian imports, classic cars) or offer niche services like performance tuning or custom modifications. Their parts department might carry a wider selection of specialized or hard-to-find items compared to generic auto parts stores. This specialization can attract a loyal customer base with specific needs. Additionally, their staff likely possesses a strong understanding of automotive systems and can provide valuable advice and recommendations to both DIYers and those seeking professional repairs.

In terms of promotional information, Higgins Plaza Service might offer various specials and discounts to attract and retain local customers. These could include package deals on common services like oil changes and tire rotations, seasonal discounts on maintenance items (e.g., battery checks before winter), or coupons for specific repair services. They might also offer discounts on parts when purchased in conjunction with a service appointment. First-time customer specials or loyalty programs for repeat business are also possibilities. To stay informed about any current promotions, local users are encouraged to visit the Higgins Plaza Service location, check their website or social media if available, or inquire directly with their service advisors or parts department staff. Local advertising through flyers or community newspapers might also highlight ongoing specials.

Furthermore, Higgins Plaza Service, by combining service and parts, may offer streamlined processes and potentially faster turnaround times for repairs, as the necessary parts are often readily available on-site. This efficiency can be a significant benefit for customers who need to get their vehicles back on the road quickly. They might also offer services like online appointment scheduling or vehicle drop-off and pick-up options for added convenience. Their commitment to being a full-service automotive resource can make them a valuable asset to the local community.

In conclusion, Higgins Plaza Service, operating comprehensively within the Auto Repair Stations category, offers a convenient and reliable solution for local vehicle owners by integrating a full-service repair shop with a well-stocked auto parts department. Their environment caters to both service and parts customers, their offerings are extensive in both areas, their key features include convenience, expertise, and potentially specialization, and they may offer various promotions to enhance value for their local clientele. For anyone in the area seeking quality auto parts or dependable automotive service, Higgins Plaza Service is a destination worth considering.

Higgins Plaza Service Location

Higgins Plaza Service Customer Reviews

I would NOT recommend going to this place to get your car fixed. I was a first time customer and I will never go back. I got my rear view mirror replaced in my car that was a super simple fix turned out and only took about 15-20 minutes to get done. I was originally quoted from what the “book” said it would take to do which was more extensive. I was also told during the phone conversation that if it didn’t take as long it wouldn’t be as expensive. Come to find out they still wanted to charge $226 for this when the part was $58. I pitched a fit about it and the guy at the desk went to go talk to someone in the shop and they did knock it down to a more reasonable amount but the audacity to change up stories about what you charge on labor is a terrible business idea. Then comparing my repair to a brake replacement job on labor. I will advise anyone who asks me in the future to not go there. Get your stories straight and do HONEST business. How hard is that? Unbelievable you want to charge a customer for a full hour of labor that took 15-20 minutes tops.

Mar 17, 2025 · Tabitha Nuss

If you need a mechanic, aren't sure what needs repaired and want to be able to truly trust in what you are being told about your vehicle- always always go to Higgins. We NEVER go anywhere but HIGGINS. We learned about other mechanic shops the hard way... HIGGINS diagnosis the problem, tells us before repairing it, explains the cost of parts and labor (we are given choices on parts to reduce the cost), they tell us exactly when they will get it done, and as the mechanic goes through the process- he communicates with us. Nothing is an unexpected surprise, and no additional costs are added without us knowing or agreeing. Higgins is trustworthy, dependable, knowledgeable and provides excellent service every time. We are so grateful for Higgins and the great service they give!

Feb 02, 2025 · Christine Lockheart

It's a fantastic mechanic shop to have in Urbandale. They have fair prices and are easy to work with. I was able to drop my car off without an appt and have it repaired faster than I was quoted. The people behind the counter are pretty cool, too.

Mar 13, 2025 · Greg Christie

New to Urbandale, was looking for a honest reputable shop. Could not be more pleased with our first experience. Needed some basic maintenance and a couple concerns addressed. Absolutely no run around, straight to the point estimate, nothing more than we needed and same day repair. This will definitely be our place vehicle service in Urbandale/Des Moines.

Mar 18, 2025 · michael sivak

Best mechanics around. As a family with a bunch of cars we only trust Nick, Todd and their crew to work on ours and have for years. Not only are they knowledgeable, but they are trustworthy.

Mar 13, 2025 · missie K