Hernandez Tires

Hernandez Tires ico

(10 reviews)

Auto Repair StationsSouth CarolinaLancaster CountyLancasterPageland Highway

Lancaster County . South Carolina

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed

Hernandez Tires Introduce

Hernandez Tires, located at 4460 Pageland Hwy, Lancaster, SC 29720, USA, functions as an establishment within the broad "Auto Repair Stations" platform category. While the name specifically highlights "Tires," businesses in this category often offer a range of related automotive services and sometimes even vehicle sales. They can be contacted at (704) 690-0888 or via mobile at +1 704-690-0888.

Environment and Accessibility

As a tire shop and auto service center, Hernandez Tires would typically feature a functional environment designed for vehicle service. This would include multiple service bays for tire changes, repairs, and other automotive work, along with a reception or waiting area for customers. Given its location on Pageland Highway, accessibility for vehicles, including those needing tire service, is likely straightforward, with presumably ample parking available for customers. The practical setup of such a facility focuses on efficiency and the ability to process vehicles quickly for common services like tire installations or repairs. Without specific details on the interior design or amenities, the environment can be generally assumed to be utilitarian, prioritizing the service operation.

Services and Product Offerings

Given the name "Hernandez Tires" and common practices within the "Auto Repair Stations" category, their primary services revolve around tires. This typically includes:

  • Tire Sales: Offering a variety of new and potentially used tires for different vehicle types.
  • Tire Installation: Professional mounting and balancing of new tires.
  • Tire Repair: Patching and repairing punctured tires, addressing slow leaks.
  • Tire Rotation: Regular rotation to ensure even wear and extend tire life.
  • Wheel Balancing: Ensuring wheels are properly balanced to prevent vibrations and promote smooth driving.

Beyond tires, many tire shops, falling under the "Auto Repair Stations" umbrella, also offer ancillary services. These can include minor automotive repairs that are often related to wheels and suspension, such as wheel alignment, brake inspections, or possibly battery checks. The "goods for sale" primarily consist of tires themselves, including various brands and types to suit different vehicle models and customer preferences. However, it's worth noting the customer review that mentions the sale of a "four-wheeler." This suggests that Hernandez Tires might also engage in the sale of other recreational vehicles or parts, which is a less common offering for a dedicated tire shop and introduces a different dimension to their business model.

Customer Experience and Staff Interaction

The provided customer reviews present a mixed and somewhat conflicting picture of the customer experience at Hernandez Tires. One review offers strong praise:

  • "Great service, and very kind people. I was in and out in less than 20 minutes without any appointment. I will be back again if I ever have any more tire issues." This positive feedback highlights efficiency, politeness, and the convenience of quick service, even without an appointment. This suggests that for core tire-related services, customers can expect prompt and courteous treatment. This kind of experience is highly valued in the "Auto Repair Stations" sector, where minimizing vehicle downtime is crucial.

Conversely, a significantly negative review details a problematic experience related to the purchase of a four-wheeler:

  • The customer "bought a four-wheeler for our 7 yr old from them and paid $800. Had problems with it ever since, tried talking to them about returning, and that was not a possibility due to no returns." The review goes on to detail numerous defects with the four-wheeler, including a broken seat, carburetor issues, and a messed-up keyswitch. The customer explicitly states, "We were told the fourwheeler was worked on, and it had new parts thats absolutely not true. These were old parts that they tried fixing and put it back on. It ran when we first got it, but as the days went on, we had constant issues.. Don't buy anything here."

This stark contrast in reviews indicates that while the core tire service might be efficient and satisfactory, the experience with other types of sales, particularly recreational vehicles, might be vastly different and potentially problematic. The "no returns" policy and alleged misrepresentation of new parts are significant red flags that prospective customers should consider, especially if they are looking beyond simple tire services.

Features and Unique Selling Points

Based on the reviews, a key feature of Hernandez Tires for its core business is its speed and efficiency for tire services. The ability to accommodate customers "without any appointment" and complete service "in less than 20 minutes" for tire issues is a significant advantage, particularly for busy individuals or those with urgent tire needs. The "very kind people" mentioned in the positive review suggest a friendly and approachable staff, which contributes positively to the customer interaction.

However, the significant negative review highlights a potential drawback: the lack of a return policy and alleged misrepresentation of goods, particularly for non-tire related sales. This suggests that while their primary "tire" focus might be efficient, customers need to exercise extreme caution when purchasing other items or services that fall outside their core competency. The negative experience also points to a lack of accountability or after-sales support for certain products. Therefore, while "quick service" is a feature, "reliable sales for all products" might not be.

Promotional Information and Value

No specific promotional information or offers were provided. However, businesses like Hernandez Tires typically derive their value proposition from competitive pricing on tires, coupled with the speed and convenience of their service. The positive review implicitly suggests good value for tire services due to the quick turnaround. However, the negative review concerning the four-wheeler significantly impacts the perceived value for other product categories. The "no returns" policy and alleged sale of faulty goods at a substantial price ($800) represent a very poor value proposition and a considerable risk for consumers venturing beyond tire services. Therefore, while they may offer promotions on tire brands or installation, customers should be aware of the potential risks associated with purchasing other items based on the provided feedback.

In conclusion, Hernandez Tires at 4460 Pageland Hwy, Lancaster, SC, appears to excel in providing quick and courteous tire services, making it a potentially convenient "Auto Repair Station" for routine tire needs. However, the severe negative feedback regarding the sale of a recreational vehicle and associated issues with product quality, honesty, and return policies necessitates extreme caution for customers considering purchasing anything beyond standard tire-related products or services from this establishment. Prospective customers are advised to specifically inquire about return policies and warranties for any non-tire purchases.

Hernandez Tires Photos

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Hernandez Tires Location

Hernandez Tires Customer Reviews

Bought a four-wheeler for our 7 yr old from them and paid $800. Had problems with it ever since, tried talking to them about returning, and that was not a possibility due to no returns. The seat was broken underneath, carb had issues, and the keyswitch was messed up. We were told the fourwheeler was worked on, and it had new parts thats absolutely not true. These were old parts that they tried fixing and put it back on. It ran when we first got it, but as the days went on, we had constant issues.. Don't buy anything here.

Jan 21, 2025 · Linsey Harbac

Great service, and very kind people. I was in and out in less than 20 minutes without any appointment. I will be back again if I ever have any more tire issues.

Mar 15, 2025 · CJ Pronk

Very fast and dependable always good tires!

Feb 05, 2025 · Michael Barrett

Caught him after business hours and was still able to get tires put on vehicle. Fast and reasonably priced.

Oct 08, 2022 · Amie Catoe

I went here trusting to get two used tires that were good enough to last until I could afford my new ones. They put the used tires on and I paid. As soon as I left my car was shaking horrible, I turned around and told them he said maybe u have another problem I told him it wasn’t shaking before they changed my tires he look said I need a wheel bearing I left went to a mechanic shop and they told me no I see your problem these two tires are bad and they are 10 years old! He took them off I paid him for new tires at this new place then called Hernandez tires back they said o well I can only give u another two tires not your money!!!! These people knew the tires were bad and my had me driving all the way to mechanic shop shaking!!! They should be ashamed of themselves!!!!!!

Jul 27, 2022 · samantha dumford