Haywood's Autobody

Auto Repair StationsNorth CarolinaUnion CountyIndian TrailWaxhaw Indian Trail Road
Union County . North Carolina
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- Intro
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- +1 704-821-0737
- www.gerbercollision.com
- 1501 Waxhaw Indian Trail Rd, Indian Trail, NC 28079, USA
Operating Hours
Haywood's Autobody Introduce
Haywood's Autobody is a distinguished establishment operating within the Auto Repair Stations platform category, specifically excelling in the crucial field of collision repair and vehicle restoration. While general mechanics focus on a car's internal components, Haywood's Autobody specializes in restoring a vehicle's exterior, structural integrity, and aesthetic appeal after it has sustained damage from accidents, environmental factors, or general wear and tear. For local users, Haywood's Autobody serves as the essential destination for bringing their damaged vehicles back to pre-accident condition or better, combining skilled craftsmanship with advanced technology. They provide not just repair services but also the necessary parts and finishes to ensure a vehicle is safe, structurally sound, and visually impeccable.
The environment at Haywood's Autobody is characterized by a blend of highly specialized workshops and a customer-centric front office. The core of their operation consists of dedicated repair bays equipped with advanced machinery for tasks such as frame straightening, precise dent removal, and sophisticated paint application. These areas are typically maintained with an emphasis on cleanliness and organization, reflecting the meticulous nature of auto body work. You can expect to see specialized tools for welding, paint booths with controlled environments, and diagnostic equipment used to assess structural damage. For customers, the front office and reception area are designed to be welcoming and efficient. Staff are generally prepared to guide clients through the often-stressful process of collision repair, assisting with insurance claims, providing clear explanations of the repair process, and offering updates on vehicle status. Many auto body shops, including potentially Haywood's, also provide amenities like comfortable waiting areas, and possibly assistance with rental cars or shuttle services, all aimed at minimizing inconvenience for customers during a challenging time. The overall atmosphere strives to instill confidence in their ability to restore your vehicle to its former glory.
Haywood's Autobody offers a comprehensive range of services specifically designed to address exterior and structural vehicle damage. Their expertise ensures that vehicles are not only aesthetically pleasing but also structurally safe after an incident. Key services include:
Collision Repair: This is their primary service. It encompasses repairing damage resulting from vehicle collisions, ranging from minor fender benders to extensive structural damage. This involves disassembling damaged areas, repairing or replacing panels, and ensuring all components fit correctly.
Frame Straightening: Accidents can compromise a vehicle's frame, affecting its safety and alignment. Haywood's Autobody utilizes advanced frame straightening equipment (e.g., laser measuring systems) to restore the vehicle's frame to its factory specifications, ensuring proper alignment and structural integrity.
Dent Removal and Repair: This covers a spectrum of dent repairs, from conventional dent removal methods (filling, sanding, painting) to potentially Paintless Dent Repair (PDR) for minor dents and dings where the paint surface is undamaged. This restores the smooth contour of the vehicle's body.
Auto Painting and Color Matching: After repairs, vehicles are prepped, primed, and painted. A crucial aspect is precise color matching to ensure the new paint seamlessly blends with the existing finish. This often involves computerized color-matching technology and skilled paint technicians to achieve a factory-quality finish.
Bumper Repair and Replacement: Bumpers are often the first point of impact in collisions. Haywood's Autobody repairs cracked, dented, or scratched bumpers, or replaces them entirely if the damage is too severe, ensuring the vehicle's safety features are intact.
Fender Repair and Replacement: Repairing or replacing damaged fenders to restore the vehicle's body lines and protect internal components.
Scratch and Scuff Repair: Addressing surface scratches and scuffs through sanding, buffing, and repainting techniques to eliminate visible blemishes.
Hail Damage Repair: Specialized techniques for repairing dents caused by hail, often involving PDR for minor damage and traditional methods for more severe indentations.
Panel Replacement: When panels are too severely damaged to repair, they are replaced with new factory or aftermarket parts, ensuring proper fit and finish.
Auto Glass Replacement: Collaborating with or directly providing services for windshield, side window, and rear window replacement, often a necessity after a collision.
Headlight Restoration: Restoring cloudy or yellowed headlights to improve visibility and vehicle appearance.
Vehicle Restoration: For classic cars or vehicles requiring extensive work beyond collision repair, some autobody shops offer comprehensive restoration services, bringing older vehicles back to their original glory or customized specifications.
Assistance with Insurance Claims: A vital service for many customers. Haywood's Autobody typically works directly with all major insurance companies, helping clients navigate the claims process, providing estimates, and ensuring repairs are covered and handled efficiently.
Haywood's Autobody distinguishes itself through several key features that underscore their commitment to quality and customer satisfaction:
Skilled Technicians and Craftsmen: Auto body repair requires a high level of skill and artistry. Haywood's Autobody employs experienced and often certified technicians who are proficient in various repair techniques, ensuring high-quality workmanship.
Advanced Repair Technology: Utilization of state-of-the-art equipment, such as computerized frame measuring systems, advanced welding tools, and sophisticated paint booths, ensures accurate and precise repairs that meet or exceed industry standards.
Insurance Company Relationships: Their ability to work seamlessly with all insurance companies simplifies the repair process for customers, alleviating the burden of paperwork and approvals. They act as an advocate for the customer with the insurer.
Commitment to Quality and Safety: Beyond aesthetics, Haywood's Autobody focuses on restoring a vehicle's structural integrity and safety features. Repairs are performed to ensure the vehicle will perform as designed in future incidents.
Lifetime Warranty (where offered): Many reputable autobody shops offer a lifetime warranty on their repairs, providing customers with long-term peace of mind regarding the quality and durability of the work performed. While not explicitly stated for Haywood's, it's a common practice in the industry.
Customer Service and Communication: Excellent customer service is a hallmark of good autobody shops. This includes clear explanations of the damage and repair process, regular updates on vehicle status, and a willingness to address customer concerns.
I-CAR or ASE Certification: Many professional autobody shops employ I-CAR Gold Class certified technicians or ASE-certified body repair specialists, which indicates a high level of training and expertise in collision repair. While not explicitly stated for Haywood's, it's a common indicator of quality.
Haywood's Autobody's promotional strategy is inherently built around instilling trust, highlighting their expertise, and offering peace of mind to customers facing the stressful aftermath of an accident. While they might not run constant "sales" in the traditional retail sense, their promotional efforts revolve around:
Emphasis on Quality and Workmanship: Their primary "promotion" is the promise of high-quality, precise repairs that restore a vehicle to its pre-accident condition, if not better. This often includes emphasizing their skilled technicians and advanced equipment.
Stress-Free Insurance Claim Process: Actively promoting their ability to work directly with all insurance companies and manage the claims process for the customer is a major promotional benefit. It reduces customer anxiety and streamlines the entire repair experience.
Customer Testimonials and Reputation: Positive word-of-mouth and customer reviews often serve as the most potent form of promotion for autobody shops. A strong reputation for honesty, reliability, and excellent results draws in new clients.
Guarantees/Warranties on Repairs: If they offer a lifetime warranty on repairs, this is a powerful promotional tool, assuring customers of the durability and quality of the work and providing long-term confidence in their service.
Before-and-After Galleries: Many autobody shops showcase before-and-after photos of their work on their websites or in-store, visually demonstrating their capabilities and the quality of their restorations. This is a highly effective promotional tool.
Free Estimates: Providing free, no-obligation repair estimates is a standard practice and a key promotional offering, allowing customers to understand the scope and cost of repairs upfront.
Convenient Location and Accessibility: Ensuring easy access to their facility and clear contact information for scheduling estimates or repairs acts as a practical promotion.
For the most current information, local users in need of collision repair or vehicle restoration should directly contact Haywood's Autobody to inquire about their services, obtain a repair estimate, and understand how they can assist with insurance claims. Their focus on expert craftsmanship and client support makes them a valuable partner in the automotive repair landscape.
Haywood's Autobody Photos
Haywood's Autobody Location
Haywood's Autobody Customer Reviews
Don’t waste your time. Have a partially damaged rear tailgate on a 2016 Honda Pilot. Asked them to give me a quote to just do some cosmetic repair — not make it like new. He said it couldn’t be fixed to be perfect / like new so he wouldn’t quote it. Only a $4000 replacement. I reiterated I only wanted some cosmetic work done and it could be far from like new when finished. He would not quote it. The guy I met with was totally rude for no reason. UPDATE: see before and after pics. B&B Body Shop in Lancaster, SC fixed the tailgate WITHOUT REPLACING IT and did an incredible job. Wonderful to work with from beginning to end. Definitely worth the drive down.
May 19, 2022 · Wedd Luke
Restored my Cobra Mustang to NEW! Amazing workmanship, quality and a true attention to detail. My whole vehicle paint looks wet, a mirror like finish, they are truly an artist working to paint and repair my cars body. This was a complete restoration...glass, body, paint. I highly recommend Haywood's Auto Body for all your needs for repair, restore, paint, custom additions. I've been overly impressed and can't complement the whole team enough with their workmanship, and the ability to accomodate my requests of some unique, one off, custom modifications. All work was done as though it were the personal car of the owner, impeccable. I felt like a valued customer and very welcome when I stopped in to check on progress.
May 25, 2020 · Abe Bush
Excellent body shop professionally run , great customer service and staff to answer all questions and assist you with the process. I had the pleasure of patronizing Haywood's Auto body for something minor . I was on anticipating a bill for what I was asking to be done yet the shop charged me nothing . That was most admirable & kind and really reflected in a very positive way how this shop is run . Thanks Haywood's Auto Body for your excellent service, Rick Levy
Nov 30, 2020 · Rick Levy
This place is the best! Mark, Mr Haywood and staff were great. My body work repair was out of pocket and out of 5 estimates Haywood Auto Repair beat the competition. They also warranty their paint and work. Texts were provided on status. There was a Thank You letter laying in front of console with goodie for my taste buds when getting in my car to leave. Thanks Haywood Auto Body for repairing and making my MB E350 look like new! I highly recommend this Auto Body shop
Mar 16, 2022 · William Robinson
Haywood goes above and beyond to procure a good quality part for a reasonable price. I have worked with them for at least ten years now on both of my cars and always go to them for any fix needed. They are quick and efficient as well as professional. They returned my car clean as a whistle and in tip top shape.
Apr 16, 2021 · Katie M.
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