Guerrero's Tires & wheels

Located at **7223 S Vermont Ave, Los Angeles, CA 90044, USA**, **Guerrero's Tires & Wheels** operates as an **Auto Repair Station** with a distinct specialization in tire and wheel services. They can be reached directly at **(323) 846-0481** or **+1 323-846-0481** for inquiries and appointments. As a tire and wheel shop, they serve a fundamental role in vehicle maintenance, providing essential products and services that impact a vehicle's safety, performance, and fuel efficiency.

The primary **services** offered by Guerrero's Tires & Wheels include the sale and installation of **tires**, ranging from new to potentially used options, catering to various budgets and vehicle types. A crucial service, as highlighted by customer reviews, is **wheel alignment**, which is vital for proper vehicle handling, even tire wear, and fuel economy. Beyond these core offerings, the reviews indicate that they "also do other repairs and services," suggesting a broader scope that might include **tire repair** (patching punctures), **tire balancing**, and potentially other minor automotive repairs. Given the category of "Auto Repair Stations," it is plausible that they also offer basic maintenance such as oil changes or brake inspections, though their specialization leans heavily towards tires and wheels.

The **environment** at Guerrero's Tires & Wheels, as conveyed by one positive review, appears to be characterized by **professionalism, courtesy, and efficiency**. The customer noted that "soon as I pulled up they were ready!" indicating a well-managed workflow and a proactive approach to service. This suggests a dedicated team that is prepared to quickly attend to customers' needs, minimizing wait times. A tire shop environment typically includes multiple bays for tire installation and repair, tire mounting and balancing machines, and alignment racks. The mention of "Juan" as being a "man of his word" and offering a "more than reasonable price" points to a customer-friendly atmosphere where trust and fair dealing are emphasized, at least from one perspective. The description of it as a "hidden gem in our community" further reinforces the idea of a welcoming and efficient local business.

The **features** of Guerrero's Tires & Wheels present a mixed but insightful picture based on the provided customer feedback. On one hand, the positive review highlights **great service, competitive pricing, speed, and integrity**. The customer was impressed by Juan's ability to honor a price quote and the quick turnaround time for tire installation and alignment. This reflects strong customer service and operational efficiency. The phrase "man of his word" is a significant endorsement of their trustworthiness and commitment to their promises, which is highly valued in the auto service industry.

On the other hand, the negative review reveals a concerning issue with **product quality and post-sale warranty/customer service**. The customer paid $120 for a tire believed to be new, only for it to go flat within 24 hours. The subsequent trips to the shop were met with "no apologies from owner" and a shocking statement that "there's no warranty on tires after you leave the lot." This policy, if accurately described, is a major red flag for consumers, as it places all risk on the customer for potentially faulty products immediately after purchase. The review details harassment with questions, misdiagnosis of the tire issue ("tire is good" despite a hole), and a dismissive attitude even after acknowledging a "small hole" only when the customer brought it to attention. This suggests a significant breakdown in post-sale support, accountability, and customer empathy, particularly concerning product defects. This directly contradicts the positive review's portrayal of professional and courteous service, indicating a potentially inconsistent customer experience.

This stark contrast in features suggests that while Guerrero's Tires & Wheels can provide speedy service and competitive initial pricing (as per the positive review), there may be significant issues regarding product quality assurance and especially, customer support and warranty adherence when problems arise after the initial transaction. The policy of "no warranty on tires after you leave the lot" for what was allegedly a new tire is highly unusual and problematic in the automotive retail sector, where at least a basic guarantee against defects is expected, especially for new products.

Regarding **promotional information**, the provided text does not explicitly detail any ongoing specials or marketing campaigns. However, the positive review mentions that Juan gave a "more than reasonable price" after the customer "called all over to price tires and an alignment." This implies that Guerrero's Tires & Wheels likely maintains **competitive pricing** as a standing "promotion" or selling point. Their ability to offer good value for tire purchases and alignment services would naturally attract customers looking for affordability without compromising on service speed. For specific current promotions, it would be advisable for potential customers to call Guerrero's Tires & Wheels directly to inquire about any deals on new tires, alignments, or other services. Given the feedback, clarifying warranty policies on any purchased tires would be a crucial step for customers, especially for "new" tires.

In conclusion, **Guerrero's Tires & Wheels** in Los Angeles operates as an **Auto Repair Station** specializing in tires and wheels, offering services such as sales, installation, and alignments. While one customer extols their professionalism, speed, competitive pricing, and integrity, another review raises serious concerns about product quality (a "new" tire going flat) and a highly problematic "no warranty after leaving the lot" policy, alongside a lack of empathy in problem resolution. This indicates that while the shop may offer quick and initially well-priced services, potential customers should proceed with caution, particularly regarding product guarantees and after-sales support, and are strongly encouraged to clarify all warranty terms before making a purchase. Their strength appears to be in their upfront pricing and efficiency for initial services, but the post-purchase experience can be a point of concern.