Gross Motors of Neillsville, Inc. Parts

Gross Motors of Neillsville, Inc. Parts, located at 102 W Clark St, Spencer, WI 54479, USA, operates as a vital component of the larger Gross Auto Group, serving as a comprehensive "Auto Repair Station" and parts provider for the Spencer area and beyond. While the name specifically mentions "Parts," this location is an integral part of a full-service dealership network, meaning it offers both parts sales and expert automotive repair services. This introduction will detail the environment, the range of services and goods available, key features that highlight their commitment to customer satisfaction, and relevant promotional information, based on publicly available information and customer feedback.

As part of the Gross Auto Group, Gross Motors of Neillsville, Inc. Parts in Spencer operates within a professional and customer-oriented environment. Their location on West Clark Street suggests accessibility within the community. The facility is designed to accommodate both service appointments and parts sales, typically featuring a dedicated service bay area for vehicle repairs and a well-organized parts counter. Customers can expect a comfortable waiting area equipped with amenities such as free Wi-Fi, which enhances convenience during their visit. The overall atmosphere aims to provide a welcoming and efficient experience, reflecting the group's philosophy of treating every customer "like a Guest in Our Home." The goal is to create a seamless and hassle-free experience whether you're bringing your car in for service or simply purchasing a specific part.

Gross Motors of Neillsville, Inc. Parts, as an "Auto Repair Station" and parts provider, offers a broad spectrum of services and goods:

• Extensive Parts Inventory: They provide a wide selection of genuine OEM (Original Equipment Manufacturer) parts for various makes and models, particularly those associated with the Gross Auto Group's brands (e.g., Chevrolet, Ford, Chrysler, Dodge, Jeep, Ram). This ensures that customers receive parts specifically designed for their vehicles, promoting optimal performance and longevity. They also offer aftermarket parts.
• Automotive Maintenance and Repair: The service center at this location is equipped to handle a comprehensive range of maintenance and repair needs. This includes:
  • Oil Changes and Fluid Services: Routine oil and filter changes, as well as checks and corrections of all fluid levels.
  • Tire Services: Sales of major tire brands (BFGoodrich, Bridgestone, Continental, Dunlop, Firestone, General, Goodyear, Hankook, Kelly, Michelin, Pirelli, Uniroyal), tire mounting, balancing, rotation, and repair.
  • Brake Services: Inspection, repair, and replacement of brake pads, rotors, and other brake system components.
  • Battery Services: Testing, sales, and replacement of vehicle batteries.
  • Engine Diagnostics and Tune-Ups: Utilizing specialized technology for precise analysis of engine issues and performing tune-ups to optimize performance.
  • Suspension and Steering: Services for shocks, struts, and other suspension components.
  • Belts, Hoses, and Filters: Inspection and replacement of critical wear items.
  • Transmission Services: Maintenance and repair of vehicle transmissions.
  • Full Vehicle Inspections: Comprehensive checks to identify potential issues and ensure overall vehicle health.
• Manufacturer-Trained Technicians: Their service department is staffed with factory-trained technicians who undergo regular and frequent training to stay up-to-date on every component of the vehicles they service. This ensures expert care and adherence to manufacturer standards.

Their dual focus on providing both parts and expert service makes them a convenient one-stop shop for vehicle owners.

Gross Motors of Neillsville, Inc. Parts distinguishes itself through several key features that contribute to its reputation and customer loyalty:

• Expert Staff and Quality Work: A customer review specifically praises "Trent" for doing "a wonderful job" and being "always great," indicating high-quality workmanship and excellent customer interaction. This suggests a team of competent and dedicated professionals.
• Award-Winning Service: As part of the Gross Auto Group, they have received multiple awards from manufacturers for sales performance and customer satisfaction. This external recognition underscores their commitment to excellence.
• "No Hassle Price" Philosophy: The Gross Auto Group is known for its "HOME OF THE NO HASSLE PRICE" approach, suggesting transparent and straightforward pricing without gimmicks. This builds trust and fosters a relaxed service environment.
• Customer Satisfaction Commitment: The group's mission is to be among the top auto groups in customer satisfaction. This is reflected in their commitment to exceeding customer expectations and building long-term relationships, aiming for customers to feel like "family."
• Comprehensive Diagnostic Capabilities: With access to "the latest specialized technology," their technicians can perform precise analyses, ensuring accurate problem identification and effective repairs.
• Wide Range of Supported Vehicles: While associated with specific brands through the dealership, their service center can perform oil changes and many other services on "all Makes and Models – Including GM Makes; Buick Vehicles, Chevrolet Vehicles, Cars, SUVs, Crossovers, Vans, Chevy Trucks, GMC Trucks, Vans, Cadillac Sedan and SUV's," as well as "Ford, Chrysler, Dodge, Jeep, Ram, Fiat, Toyota, Nissan, Mazda, Subaru, All Imports." This broad capability serves a diverse customer base.

While one review stated "Never again," which might indicate an isolated negative experience, the overwhelming sentiment for the Gross Auto Group and its service centers, as evidenced by their general positive reviews and awards, points towards a strong commitment to quality and customer care.

Gross Motors of Neillsville, Inc. Parts, as part of the Gross Auto Group, frequently offers various promotions and specials on both parts and services. These can include:

• Tire Price Match Guarantee: They commit to matching or refunding the difference if a better eligible price for identical tires is found within 30 days of purchase from a competing retailer within 100 miles.
• Tire Offers: Periodically, they run promotions like "Buy 3, get 1 for $1" on select tire brands.
• Rebates on Parts Installation: They offer rebates on the purchase and installation of select brake pads, brake rotors, shocks, and struts from eligible brands (e.g., GM Genuine Parts, ACDelco Gold/Silver).
• Service Specials: They often have promotions on oil changes, inspections, and other routine maintenance services.

Customers are encouraged to check their website or inquire directly about current specials and coupons. Their online platforms also allow for convenient service scheduling and parts ordering.

For inquiries, parts orders, or service appointments, Gross Motors of Neillsville, Inc. Parts can be contacted via:

• Phone: (715) 659-3939
• Mobile Phone: +1 715-659-3939

Their location at 102 W Clark St, Spencer, WI 54479, USA, ensures easy access for customers in Spencer and nearby communities. Operating hours for service and parts are typically Monday to Friday, 7:30 AM to 5:00 PM, with Saturday hours for parts and service as well (e.g., 7:30 AM to 12:00 PM), and closed on Sundays. Gross Motors of Neillsville, Inc. Parts aims to provide a reliable, efficient, and customer-friendly experience for all automotive needs, from purchasing genuine parts to comprehensive vehicle servicing.