Great Bear Auto Center

Took my Ford Edge to have the brakes replaced. They are close to home and I wanted to support local businesses. After the brakes were done, the car started making rattling and squeaking noises. Took the car back to them 3 times and they still could not get it fixed or maybe did NOT want to. It became a waste of time and with frivolous excuses like 'oh it was a spring that was making noise' I got the impression I was being lied to. Took it to a different mechanic and it was the cheap brake pads that were rubbing against the rotor and making noise. I have no problem with a business making money but unethical behavior is unacceptable.

Aug 16, 2024 · Samit Banerjee

We have known this business for over probably 14+ years. Can all clients be happy...Not! Well, they have taken care of all my cars and trucks stated with my 2007 Jeep, Sons little Chevy Spark, his 1963 VW Bug, My Tacoma, and my son's current 2006 Chevy Silverado and 2019 Honda Civic SI. Regular maintenance is the key to good vehicle health. You neglect your cars and drive them like manure then expect higher mechanic fees. The choice is yours. Maintain your vehicles health. I am Him to grown Beach Barber ExtraOrdinare soon to finally move away from California onto My home State North Carolina. Thank you

Jul 30, 2024 · ABC3 BARBER

I love this shop. Mark took on my car for a simple job, or so he thought. He ended up having to drop the engine to do the job. But bc my car is a 2006 everything went wrong. Things broke, and more parts needed to be ordered. It took more time than anticipated. Mark and his crew worked round the clock to get me my car. Very professional and highly recommended

Mar 07, 2024 · Pamela McBee

I would not even give this place one star. We took our car in for a regular transmission maintenance and some shaking. They told us it was the motor mounts and the transmission mounts service the transmission. We paid them $1200. a week after we got the car, the car started jerking and shaking. I told my husband to check the transmission fluid. They never replaced the dipstick. When we took it back to them, they denied that anything was their responsibility at all. We have been going to this place for years and have loved them. They are now under new management and they are TERRIBLE and RUDE

Dec 26, 2023 · Cheryl Pitt

Best service I ever had. Prices are great. Very clean and super friendly. Very knowledgeable in all areas. Pro service all the way through. Highly recommended

May 15, 2024 · Kevin Ray