Graves Rt 66 Service

For local users and those traveling through Kingman, Arizona, seeking specific automotive-related services, **Graves Rt 66 Service** is a presence at 425 E Andy Devine Ave, Kingman, AZ 86401, USA. While the direct information provided focuses on a single customer review, publicly available information indicates that Graves Rt 66 Service operates primarily as a **U-Haul Neighborhood Dealer**, which inherently positions it within the broader "Auto Repair Stations" category due to the nature of vehicle and trailer services. Although direct phone numbers for automotive repair services are not explicitly provided in the initial input, U-Haul information for this location lists a contact number: (928) 263-2871.

The **environment** at Graves Rt 66 Service, based on the very limited customer feedback and the nature of a U-Haul dealership, is likely a functional space centered around the logistics of vehicle and trailer rentals. As a U-Haul location, it would typically include an office area for processing rentals and returns, and an outdoor lot for parking trucks and trailers. U-Haul customer reviews for this specific location offer a mixed picture of the environment. Some describe it as a "great location" with "super nice folks" and "plenty of room to park our drop off." This suggests an environment that can be accommodating and efficient for U-Haul customers. However, another U-Haul review mentions the "check-in area had car parked in it so truck drop off could have been a little easier," indicating that organization or space management might occasionally be an issue. Crucially, the single provided review directly for "Graves Rt 66 Service" states, "Horrible customer service extremely rude." This specific feedback, while brief, severely impacts the perceived customer-facing environment, suggesting a potentially unwelcoming or confrontational atmosphere for those seeking direct service, irrespective of the type of service. Therefore, the environment could be described as functional for its primary U-Haul operations, but with a significant reported drawback in customer interaction.

As an "Auto Repair Station" operating as a U-Haul Neighborhood Dealer, Graves Rt 66 Service provides corresponding **services or goods for sale** primarily related to moving and towing. These services include:

• **Moving Trucks:** Offering a selection of U-Haul moving trucks for one-way and in-town rentals.
• **Trailers & Towing:** Providing various types of trailers, including cargo and enclosed trailers, utility trailers, car trailers, and motorcycle trailers. They also likely facilitate trailer hitch installation services, as U-Haul is a prominent hitch installer.
• **Moving Supplies:** Stocking essential items like boxes, tape, and packing materials.
• **Other U-Haul Services:** This may include self-storage options, U-Box® containers for shipping, and propane sales, typical of U-Haul locations. While not traditional auto repair in the sense of engine diagnostics or mechanical fixes, these services involve vehicles and associated equipment, thus fitting within a broad interpretation of an "Auto Repair Station" platform category, especially for users needing towing equipment or a temporary vehicle solution. It's important to note that direct information about comprehensive vehicle mechanical repair services (e.g., oil changes, brake repair, engine work) is not available for "Graves Rt 66 Service" from the provided data or general online searches. Their core offering within this category appears to be centered on U-Haul rentals and related accessories, which are vital for many automotive needs, such as moving or transporting vehicles.

The **features** of Graves Rt 66 Service, based on the limited information, are largely tied to its role as a U-Haul dealership. A key feature is its **convenient location** at 425 E Andy Devine Ave, Kingman, AZ 86401, which is "located off of the 93 Highway in Downtown Kingman," making it easily accessible for customers. The **availability of a wide range of moving and towing equipment** (trucks, trailers, moving supplies) is another significant feature, providing a one-stop shop for relocation needs. Their **office hours**, typically Monday-Friday 8 am - 5 pm, Saturday 9 am - 4 pm (or 8 am - 4 pm on some sources), and Sunday 9 am - 3 pm, provide reasonable accessibility for pick-ups and drop-offs. However, the most striking feature, as per the provided review, is the potential for **extremely poor customer service**. The direct statement "Horrible customer service extremely rude" is a critical feature to consider. While other U-Haul specific reviews sometimes mention "super nice folks," the highly negative sentiment for the core Graves Rt 66 Service points to a significant inconsistency in customer interaction. This indicates that while the operational aspects for U-Haul might be present, the human element of service delivery could be a major drawback for customers expecting a pleasant or helpful interaction.

Regarding **promotional information**, the very limited customer feedback for Graves Rt 66 Service presents a challenge. The single direct review, "DO NOT USE THIS PLACE!!! Horrible customer service extremely rude," functions as a severe anti-promotion, deterring potential customers. In the absence of positive testimonials for its core "auto repair station" identity, this negative review dominates the perception. For a business to promote itself effectively in this context, it would need to actively address and rectify such customer service issues. While U-Haul itself is a well-known brand, and the location benefits from that recognition, the individual customer experience at the dealer level is crucial. Any promotional efforts would ideally highlight improvements in staff demeanor and customer interaction, perhaps through new management or staff training, to counteract the extremely negative public perception. Without such explicit promotional information or positive feedback for its "auto repair station" capabilities, its promotion is currently limited to its functional role as a U-Haul rental point, despite the strong negative review that overshadows even that. In an ideal scenario, a business would leverage positive customer stories, special offers, or unique aspects of its service to attract customers. However, based solely on the provided data, the primary "promotional" takeaway is a warning against poor service.

In conclusion, Graves Rt 66 Service in Kingman, Arizona, operates as an "Auto Repair Station" primarily through its affiliation as a U-Haul Neighborhood Dealer, offering moving trucks, trailers, and related supplies. Its environment is a functional rental hub with varying reports on organization. The services are centered around relocation and towing equipment. While it offers convenient access and a range of U-Haul products, a critical feature highlighted by customer feedback is the potential for extremely rude and horrible customer service. This significantly impacts any potential promotional appeal, making it essential for potential customers to consider this severe drawback when evaluating their options for auto-related services at this location.