Goodyear

Goodyear ico

(14 reviews)

Auto Repair StationsNew YorkSuffolk CountyRonkonkomaOcean Avenue

Suffolk County . New York

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed

Goodyear Introduce

Goodyear, a globally recognized name in tire manufacturing and automotive services, operates various service centers that fall under the category of Auto Repair Stations. While the provided address of "Ocean Ave, Ronkonkoma, NY 11779, USA" with phone (631) 737-1083 is given, common Goodyear locations in Ronkonkoma, NY, are often associated with specific dealerships or authorized service centers, such as the Goodyear Auto Service at 2020 Lakeland Ave, Ronkonkoma, NY 11779. For the purpose of this introduction, we will provide a general overview of the services and features typically offered by a Goodyear Auto Service location, incorporating the provided customer feedback.

Environment and Location

A Goodyear Auto Service center, like those found across the country, is typically designed as a clean, functional garage equipped to handle a variety of tire and automotive services. The physical location on a main avenue or commercial area, as suggested by the given address and other known Ronkonkoma locations, would ensure easy accessibility for local customers. These facilities commonly feature multiple service bays, professional-grade equipment for tire mounting, balancing, alignment, and other automotive repairs. Most Goodyear locations also include a customer waiting area, though the comfort and amenities of such areas can vary. The environment is generally structured to be efficient, aiming to process vehicles for service in a timely manner. The phone number provided, (631) 737-1083, is consistent with a Long Island area code, supporting its presence in Ronkonkoma, NY.

Comprehensive Services and Goods

As a leading name in the industry, a Goodyear Auto Service center primarily offers a comprehensive range of tires for various vehicle types and driving conditions. This includes a wide selection of Goodyear-brand tires, known for their quality and durability, as well as potentially other reputable brands. Beyond tire sales, the services typically include:

  • Tire Installation: Professional mounting and balancing of new tires.
  • Tire Repair: Crucially, as highlighted by customer feedback, Goodyear-affiliated centers are known for adhering to proper tire repair procedures, such as internal patching ("Barnwell patches the inside by taking the tire off and inspecting the inside before patching") rather than just external plugs. This emphasizes a commitment to tire integrity and safety.
  • Tire Rotation and Balancing: Essential services to extend tire life and ensure smooth vehicle operation.
  • Wheel Alignment: Proper alignment is key for even tire wear and optimal vehicle handling.
  • Tire Pressure Monitoring System (TPMS) Services: Diagnosis and repair of TPMS sensors.

Beyond tires, as an "Auto Repair Station," Goodyear Auto Service centers also provide a range of general automotive maintenance and repair services. These can include, but are not limited to:

  • Brake Services: Inspection, repair, and replacement of brake pads, rotors, and other brake system components.
  • Oil Changes and Fluid Services: Routine maintenance including oil, filter, and fluid replacements.
  • Battery Testing and Replacement: Ensuring reliable vehicle starting power.
  • Suspension and Steering Services: Addressing issues with shocks, struts, and steering components.
  • Diagnostic Services: Troubleshooting check engine lights and other vehicle performance issues.
  • Vehicle Inspections: Comprehensive checks for overall vehicle health and safety.

The availability of a wide array of Goodyear-branded tires and parts, combined with skilled technicians, positions these centers as holistic solutions for vehicle owners.

Features and Customer Considerations

The provided customer reviews offer insights into specific aspects of the Goodyear service experience. One highly positive review highlights a critical safety feature:

  • Commitment to Tire Safety and Proper Repair: The customer, a 40-year truck mechanic, praises Goodyear for taking the tire off, inspecting the inside, and identifying sidewall damage that would have compromised tire integrity if only plugged. This demonstrates a strong adherence to safety protocols and thorough repair practices, which is paramount in tire service. The emphasis on "Safety First" and the professional's strong recommendation to "not plug tires, have them properly inspected and repaired" is a testament to the quality and integrity of the service provided in this instance.

However, another review brings to light a significant concern regarding initial customer interaction:

  • Inconsistent Customer Acknowledgment: A customer reported waiting "for a good 40 minutes" without being acknowledged, eventually leaving without service. This suggests potential issues with front-desk staffing, customer reception protocols, or attentiveness, which can be highly frustrating for patrons and lead to a negative impression, regardless of the quality of the technical work. The fact that the customer had "a car from them" previously implies prior business, making the lack of acknowledgment even more impactful.

Therefore, while the technical expertise and commitment to safety, particularly in tire repair, appear to be strong features, potential customers should also be aware of the reported challenges in initial customer service and ensure they are promptly acknowledged upon arrival.

Promotional Information and Recommendations

For local users in Ronkonkoma, NY, and surrounding areas, a Goodyear Auto Service center presents itself as a reputable option for tire sales, comprehensive tire services, and general automotive repairs. While the exact address on Ocean Ave requires confirmation for a specific Goodyear location, known centers like the one at 2020 Lakeland Ave serve the community. Customers can call (631) 737-1083 for inquiries or to schedule service.

Based on the positive review, Goodyear is particularly recommended for those who prioritize thoroughness and safety in tire repair, as their practice of internal patching and full inspection is a superior standard. For those seeking new tires, Goodyear's extensive product line offers numerous options. However, potential customers are advised to be prepared for the possibility of varied initial reception, as indicated by the negative feedback. It would be wise to ensure you are acknowledged upon arrival and to communicate clearly your service needs. Overall, for reliable tire solutions with a strong emphasis on safety, Goodyear remains a significant presence in the automotive service landscape.

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Goodyear Customer Reviews

Went to Mavis and Pep Boys for a tire repair and they only plug tires Barnwell patches the inside by taking the tire off and inspecting the inside before patching they noticed the inside sidewall was damaged due by me running low on air. This weekend's the tire integrity and possibility of a blowout I told them to replace the tire. I'm a truck mechanic for 40 years who believes in Safety First when I saw this it scared the Daylights out of me I urge people don't plug tires have them properly inspected and repaired.

Mar 01, 2023 · E Perera

If you go to this place before you are going to work, they may do the same thing was done to me,because the way I was dress they didn't acknowledge my present and was there for a good 40 minutes that's sad,before I decided leave, and bad part is I already have a car from them..... 1 not happy experience

Jan 30, 2023 · Tito Rivas

Great fast service as always been years since my last visit here but still the same service

Apr 20, 2021 · ricky bou

Always great service all the employees are very friendly Thomas is a very nice guy.

Jun 19, 2022 · Ian Dawson

Professional tire repair shop in and out service with fair prices.

Sep 22, 2022 · Matthew Armstrong