Goodyear Auto Service

For vehicle owners in Deptford, New Jersey, Goodyear Auto Service at 1127 Hurffville Rd, Deptford, NJ 08096, USA, operates as a prominent "Auto Repair Station." This location is part of the widely recognized Goodyear network, offering a blend of automotive services and tire sales. You can contact them at (856) 853-0688 or +1 856-853-0688 for inquiries or to schedule service.

The experience at any auto service center can be quite personal, and reviews for Goodyear Auto Service in Deptford reflect a mixed bag of customer interactions. While some customers highlight positive aspects, such as quick service and knowledgeable staff, others have encountered less favorable situations. One customer praised the front desk for being "knowledgeable, didn’t waste time, and didn’t try to sell me anything unneeded," also noting that the service was "quality" and "reasonable." This suggests that, at its best, the location aims to provide efficient and honest service.

However, another review describes a negative experience with a staff member named Mike, who allegedly exhibited "worst behavior ever" and was "yelling" at a customer regarding arrival time. This indicates that customer interactions can vary significantly and that challenges in customer service may arise. Prospective customers should be aware of this potential variability. The operating hours for this location are generally Monday to Saturday, 8:00 AM to 5:00 PM, and closed on Sundays, which is important for planning visits.

As a full-fledged "Auto Repair Station" under the Goodyear brand, this location offers a wide array of services and goods, primarily focusing on tires and general vehicle maintenance and repair. Their services are designed to keep vehicles running safely and efficiently. Key services and products typically include:

• Tire Sales and Service: Being a Goodyear facility, they naturally offer a comprehensive selection of Goodyear tires, including various types like all-season, all-terrain, sport performance, run-on-flat, summer, winter, and electric (EV) tires. They also sell Cooper, Kelly, and Starfire tires. Services include tire installation, rotation, balancing, and flat repair.
• Oil Changes: Goodyear Auto Service provides different tiers of oil change services, including "Restore & Protect" (Premium Full Synthetic), "Best" (Full Synthetic), and "Better" (High Mileage Synthetic Blend), as well as a "Good" option for everyday driving. These typically include a free tire rotation, oil filter replacement, lubrication, and fluid checks.
• Brake Service & Repair: Comprehensive brake services, from inspection and diagnosis to pad replacement, rotor service, and fluid checks.
• Battery Replacement: Testing and replacement of vehicle batteries to ensure reliable starting power.
• Shocks & Struts Service: Inspection and replacement of suspension components for a smoother ride and better handling.
• Other Maintenance Services: This includes a wide range of essential car care, such as air and cabin filter replacement, air conditioning service and repair, alternator and starter repair, belt and hose service, cooling system service, fuel system service, power steering and suspension repair, transmission fluid changes, timing belt replacement, tune-ups, and wiper blade replacement.
• Diagnostic Services: Utilizing equipment to diagnose issues indicated by warning lights, such as the check engine light, and other performance concerns.
• Free Inspections: Often advertised are free services like tire air pressure checks and alignment checks, which can help vehicle owners proactively identify potential issues.

The availability of these services makes Goodyear Auto Service a versatile stop for routine maintenance as well as more specific repair needs.

The Goodyear Auto Service brand generally promises reliable products and professional service. Key features that customers can expect, and that are often emphasized by the brand, include:

• Nationally Recognized Brand: Being a part of the Goodyear network provides a certain level of assurance regarding product quality, particularly for tires, and adherence to established service standards.
• Trained Technicians: Facilities typically employ trained technicians capable of handling a variety of automotive services.
• Rebate Programs: Goodyear frequently offers rebates on tire purchases and sometimes on services, providing a cost-saving incentive for customers.
• Service Warranties: Many services and products come with warranties, offering peace of mind.
• Online Resources: Customers can often access information about services, locate stores, and sometimes schedule appointments online through the Goodyear Auto Service website.

However, as seen in the customer feedback, the actual execution of these features, particularly regarding customer service and efficiency, can be influenced by individual staff members and day-to-day operations at the local level. The positive review noted the front desk's efficiency and helpfulness in securing a rebate, which aligns with the brand's efforts to provide value.

Goodyear Auto Service frequently runs promotions and offers to attract and retain customers. These often include:

• Tire Rebates: Common promotions involve instant savings or mail-in rebates when purchasing a set of four select Goodyear or Cooper tires. For example, offers can include up to $80 off 4 Goodyear tires or $60 off 4 Cooper tires. Additional savings might be available when using a Goodyear Credit Card.
• Oil Change Savings: Discounts on various oil change packages, such as $30 off "Restore & Protect" or "Best" oil changes, and $20 off "Better" oil changes. These often come with a free tire rotation.
• Service Bundles: Sometimes, promotions include discounts on combinations of services like brake service and oil changes when performed together.
• Credit Card Offers: Special financing options or additional rebate opportunities for customers who use the Goodyear Credit Card.

These promotions are regularly updated and are typically detailed on the Goodyear Auto Service website, allowing customers to check for current deals before their visit. While the experience can vary, the potential for savings on essential car maintenance and tire purchases is a consistent draw for this "Auto Repair Station" in Deptford, NJ.